Andrew Poletto's (coyotex) Blog

A lot of companies say they have the "best customer service around", they are number  1 when it comes to customer service.  In the mortgage business, that basically means "so what?"When you think about, there really isn't much customer service to have to deal with in the mortgage industry.  What ...

This is getting ridiculous.  It seems I can't turn on my computer with reading someone's post about "how bad the Pay Option Arm is" to the consumer.Why is this ridiculous?  Because these people, who are usually mortgage brokers or newspaper editors, all say the same thing.  Everyone comments or c...

I got to tell you a story about a client I talked with this week.  But before I do, I want to remind you and make it clear that when I discuss the POA, I usually talk in generalities, nothing Lender specific.  Well, this week I'll deviate just a tad.  I won't mention any specific Lender, but I'll...