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We all have to have difficult conversations at some point in our lives. When they go well, they can resolve conflicts, spur growth, and be a catalyst to insight and understanding. When they go poorly, they can be the equivalent of adding a vat of bacon grease to a fire already burning out of cont...
10/14/2015
Whether you are dealing with a grumpy teenager, putting up with a boss that makes your life miserable, or engaging with a difficult person in another context, knowing some of the techniques employed by successful negotiators can help you steer your encounters in the desired direction. That would ...
04/07/2015
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Christie Tufts

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