ARCHIVED BLOG POSTS

2007 

Customer surveys are a fabulous way to do research on a highly specified portion of the market and a way to improve your future service to customers and clients. To follow are some of the questions and details I highly recommend you consider including on your next survey. 1. Contact details. Ask ...
08/05/2007
You've done it! You're in the meeting with the client - you've done the hard part, getting the actual appointment, so why are your palms sweating, why have you spent the last 10 minutes in the car out the front of the house double checking paperwork and rehearsing your opening lines and ruing the...
08/05/2007
What's easier: marketing, advertising or cold calling to get a new client or having a new client call you directly? Most people would intuitively and correctly say - having the client call directly. What could be more simple than having the business walk right up to you and say "take me!".The nex...
08/05/2007
Rainer
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Kirsty Dunphey

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Partially reproduced from www.kirstydunphey.com/blog