"Even if you can't get rid of faxes, you can get rid of your fax machine!
By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online. There's no more time spent waiting by a fax machine for a fax to arrive or for confirmation that it was sent. Instead, incoming faxes go directly to the recipient's inbox and outgoing faxes are sent online, all from your computer. No fax machine needed!" While all the preceding is accurate - and paperless electronic faxing is the way to go these days - this company likely struggles for clients due to their pricing model. For the same features that Online Faxes (now part of eFax) offers for $7 per month, Hello Fax charges $20 per month. The platform is reliable - the pricing makes it a struggle for them to compete.