Review for IDX Broker

charged for services i didn't receive! (by sheilanewtonteam)
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I had IDX broker with my previous website. They were OK at best. Certainly not my favorite IDX I have had over the years. However, when I changed websites last year, I called and canceled my IDX service with them since my new website provider had their own IDX integrated in the product. 6 months later, while doing my taxes, I found that i was STILL being charged for the service that I had not used for all that time... I called in and they basically asked me to PROVE I had called in the first time to cancel!! REALLY?? They even looked at my service and said "yea, I see you haven't been using it..." But they still refused to refund the money!! Not happy at all!! Bottom line, if you HAVE to use them, make sure EVERYTHING you do with them is in an email!! so you can PROVE you talked with them..
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