Review for Agent & Office IDX Websites By RealtySoft

Horrible (by abbyronquillo)
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I prepaid for an entire year of service. The first six months the mobile function on my site was working fine. Then I purchased a new url and had them integrate my new website for an additional $50 fee. That was fine but now the mobile function stopped working and there is no way to view it on a phone, Ipad, etc. I was confused since my site was perfectly viewable from mobile devices the first 6 months. Since most of my clients use mobile devices to view properties, the service was of no use to me any longer. The company has since hired a new tech support person as the last one that was assisting me left (I think only 2 guys work there). The new guy is now telling me Realtysoft was never meant to work on mobile devices. I advised Travis Humphreys that I wanted to cancel my account since it was different from the service I initially signed up for. The company deleted my account right away but Travis said they don't provide refunds although I am paid through for another six months. They also can't refund the $50 for the unsuccessful integration. I'm saddened that companies like this take advantage of Realtors and hope that others don't go through the same experience. This company has since changed their name to Websitebox.
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