|Mortgage and Lending
|location_on Royal Oak, MI — Rocket Mortgage
|web Michael Berris's (berrism) Blog
It's never been more important to work with a reputable, trustworthy company. Now, more than ever, the mortgage company you choose matters.
Click here to read the J.D. Power & Associates Press Release on Quicken Loans winning Award for Highest in Customer Satisfaction among all home mortgage lenders for the Second year in a row!
What do I specialize in?
· Relocation Purchases
· Purchases including First time homebuyers
· We are a nationwide lender doing business in all 50 states
What is the DIFF? Why work with me and Quicken Loans?
· I promise to return all phone calls within 24 hours, most often same day.
· 24/7 online access to your loan; including status updates and approval letters
· Personal service, you work with me through the whole process and if you have question you just call on my personal cell phone.
· We offer the full line of traditional mortgages, BUT I also offer custom fixed terms ranging anywhere from 8-30 years! Want to pay that mortgage off in 18 years?
· I will work harder for you than any other loan officer!
Here's how we work hard to make sure everything we do benefits you:
· Our product base is unrivaled in the mortgage industry with safe, secure loan programs
· Our expert advice makes your purchase process quick and easy from application to close
· We close loans in all 50 states, and can process loans in as few as 15-30 days
· We don't just help you get a mortgage, we make you a better homeowner. We teach you everything you want to know about mortgages and our process with our guides, online tools, tutorials and videos!
· Quicken Loans is the first mortgage company to offer the convenience of signing your application electronically with e-Signature! You can also upload your sensitive personal information right on the www.myquickenloans.com website
· You have total control-you can check the status of your loan 24 hours a day, 7 days a week on our secure website, and view and print your loan documents online. Our commitment to you goes beyond your home loan
· We offer over 26 years of mortgage experience
· Return Call Policy: All calls/e-mails must be returned within 24 hours/ same day.
· Clients have given us an overall 94 percent client satisfaction score from the survey taken when they close their home loan
· As a client, you want a company that gets good referrals. Here, every 9 out of 10 clients recommend Quicken Loans!
· After you close your loan, we'll keep you in-the-know. We keep track of the market for you and let you know of mortgage rate drops or upcoming events that could save you and your family money
· We are the 4th largest lender in the nation, some months we are closing 3 Billion dollars in mortgages--that's 18,000 clients!
* I would like to thank you for all your hard work in getting our loan processed in a timely manner, or should I say "lightening speed." I was extremely happy with your communication and follow through on all our questions or issues. The communication was extremely effective from the moment my husband submitted a request until we had the final documents and money. Thank you and your team for all your hard work! Marthana and Bob H. Chandler, AZ
* Not having been in the loan market for several years, I was pleasantly surprised by the convenient computer-based services available to customers. Most of the credit for my satisfaction comes from the dedication and professional handling that I have received from my Quicken Loans agent, Mike Berris. Mike promised many conveniences in the process of my loan application which I thought were an exaggeration, but I chose to work with him because I appreciated his confidence and sincerity. I have never been disappointed and have been rewarded with excellent service ever since I made that decision. Mike always surprised me with his efficient completion of tasks, his attention to detail and his willingness to provide answers to all of my questions. Mike's service to me has been nothing short of stellar; his customer service is a model for his coworkers as well as the loan industry. I will recommend Mike Berris to anyone looking for quality in a lending agent and a competent provider of loan services. Dan S. Mineral, VA
* Our loan officer, Mike Berris, was great! He worked with us to answer all questions and also made sure we met the financial goals we set for ourselves when we decided to refinance. I have already referred 3 family members to Mike and will continue to recommend Quicken Loans to everyone I know. Mike F. Palatine, IL
* Mike Berris and his team are the best folks I've ever dealt with. My wife and I have purchased over 12 homes in the last 30 years, and never have we ever been treated so well, orbeen so satisfied with our loan broker as we have with Mike and his team. I have recommended Mike to our daughter and her husband, who are considering a refinance on their home. Keep up the good work!! Glenn S. Streamwood, IL
* Mike Berris and his team were professional, courteous, and made sure the process went smoothly. I loved being able to digitally sign my documents online -- what a timesaver. Jordan was exceptional in following up with me by phone anytime I had a question. A message left on voicemail was usually returned within the hour. The whole process was quick and painless and I would highly recommend it. Dale B. Stephens City, VA
* I would never had finished this loan if not been for all the hard work Mike Berris and his team did. I would like to thank all of them very much. I will tell anyone who asks me about this company and if I every here of anyone who need a home laons I will tell them about hey this company. THANK YOU all. and a special Thank You to Micheal Berris. He keep me from quitting . Diana D. Orange Park, FL
* The entire experience from beginning to end was very quick, professional, and accurate to the penny. I would recomend the Quicken program to all in the similar market as we were. Dennis P. Naperville, IL
* Extra super hyper awesome positive! The best offer right away, all the attention I could want, I was always kept in the loop, no surprises, no let downs! Mike and his team are the best. I can say that because I shopped this loan - not just the terms but the service - for over a year. Mike had me in the first 2 hours! Paul Pickett and the rest of the reps were equally spectacular. I couldn't get other companies to call me back in the time you folks closed! The best experience of it's kind I ever had! Will definitely recommend to others! What a dream team! And I know because I worked with other companies who were real nightmares! Thanks for everything. The only thing that would be better...if I didn't have to pay you back! Peter T. Coral Springs, FL
* I was very pleased with the quick response to any questions and requests as well as the ability to talk to a person instead of e-mail or automated services. The process was very painless and quick and responses to questions after closing were as quick as before the closing. I would recommend Quicken Loans to anyone. Steven T. Hampton, VA
* The Quicken Team acted in a professional manner throughout the entire loan process. Vincent M. Essex, NJ
* We could not believe how easy this whole loan process was with Quicken Loans. Whenever we called we were always able to talk to somebody, and whoever we talked to was always up to speed on what was going on with our loan. Even the realestate and closing agents both commented on how impressed they were with Quicken Loans. With Quicken out there there is no need to look further. Ruben J. Canyon, TX
* Fine service throughout the closing process. William C. Reading, PA
In 2010 & 2011 J.D. Power and Associates ranked Quicken Loans Inc. the Highest in Customer Satisfaction among All Home Mortgage Lenders in the United States!