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Real Estate Agent |
RAINER 2,063 |
| Doug Rains | ||
| "The Responsive Realtor" | ||
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location_on
El Cajon, CA
— Keller Williams Realty
Keller Williams Realty Inc. |
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| 01393527 | insert_link My Website | |
| web Doug Rains's (dougrains) Blog | ||
DOUG RAINS
“The Responsive Realtor”
In a world where ‘responsiveness’ is literally a mouse click away, that term unfortunately happens to be at the center of the #1 customer complaint about the real estate industry. “My Realtor won’t call me back”. “I don’t have an update”. “I can’t get a straight answer.” Doug Rains has taken this to heart and has set out to single handedly turn that negative perception on its head!
Doug began his professional career in another ‘responsive’ industry—at a telephone company. In 1983, he started working for the phone company. He held management positions in the Sales, Customer Service and Executive Complaints Department. When he was managing the Executive Complaints Department he handled every complaint that came to the Senior Directors, President and CEO of the company. His entire day was spent making people happy, respecting their time, and answering their questions in a timely manner.
When he became a real estate agent, it was these talents and skills that earned him the title of ‘The Responsive Realtor’. His philosophy is very simple. He firmly believes that he must treat others the way he would want to be treated. And that means not only exceeding their expectations by being responsive to their questions and concerns as quickly as possible, but very often responding before they even have to ask. And with today’s technology, Doug believes there is absolutely no reason an agent should not be able to stay in contact with their clients on a regular basis with important information and updates.
His goal is to be THE MOST Responsive Realtor his clients have ever met. And you can already see his level of success by the common thread throughout the numerous testimonials his past clients have given.
When Doug isn’t responding to his clients, he loves to spend time with his family. He and his wife Janet married in 1989 and have one son, Nathaniel. They lived in the Midwest (Illinois) until 1998, when they moved to their current home in Lakeside. They enjoy golfing, biking and going to the movies or relaxing by the pool with a good BBQ.
Doug’s aspiration to remain responsive is a trait which truly sets him apart from the typical agent. He doesn’t measure his success by number of sales he makes or the awards he’s earned, but by EXCEEDING your expectations.
Winners Circle
Presidents Club
Referral Exchange Member
Coached by Buffini and Company
Doug Rains
“The Responsive Realtor”
You have made the Right decision to choose
Doug Rains to handle one of your biggest investments
you may have in your portfolio-your home(s)
• Responsive about the Market—I provide the latest research and reports so you can make informed decisions based on today’s market.
• Responsive to your Needs—Since every client’s needs are unique and important, I listen carefully and respond quickly to get you to your goals.
• Responsive to your Outreach—I make it a point to return calls, emails and text messages within 2 hours. (If I do not immediately return your inquiry, it is because I am with another client.)
• Responsive with the Details—You hired me for my professionalism and expertise, and I believe the details make the difference.
• Responsively Proactive—My goal is to present you with information and options before you even ask.
In today’s world where communication is simple, I truly want to be different from other Realtors. I will provide you with a successful transaction AND, with the ease of timely communication. You will be kept informed from our very first meeting until the end.
I will then be there for you AFTER we close the transaction. I provide
items of value on a monthly basis, offer professional trades-people
if you need them (plumbers/electricians/painters/contractors/etc)
and so much more. I put all my efforts in helping you, your
family and your friends for all your real estate needs.
| Paul and Samantha |
| 06/01/2017 |
| Doug was the first real estate agent that I worked with. His advice and expertise in the field are excellent. When I described his help in acquiring our new home friends and colleugues were impressed with how he canvased the neighborhood we were interested in and found a seller who was in the market to move, but hadn’t gotten around to starting the process. With Doug’s help we were able to work with the seller (who was very nice and accomodating) and get into our new home within a month of identifying the property. I would highly recommend Doug to anyone in the market for a new home or if you are planning to move. Zillow only allows 5 stars, but I would give him 10 stars! |
| Eric |
| 05/22/2017 |
| Doug is an amazing realtor! Working with him as a lender has granted me the fortune of working with a very well mannered, experienced and considerate Professional!! He’s very thoughtful of his client’s goals, and needs. Works tirelessly for them, and will also advise on the right way to get the job done. Without his support, and guidance, the transaction wouldn’t be half as efficient! Thank you Doug, and looking forward to many more happy clients with you! |
| RobinAnne |
| 05/12/2017 |
| This man is very honest ,showed me many choices of places that I could live at ,and he truly puts his heart into his work with me and others. He is a very outstanding man that he should be very recognized in his work with others. |
| Bob & Lisa |
| 04/18/2017 |
| Doug made the process for the sale of our house quick and quite painless. His knowledgable counsel was greatly appreciated. We would recomend him to anyone and will use him in the future if we sell again. |
| David and Stacy |
| 03/20/2017 |
| Doug Rains handled our real estate transaction from start to finish. He listed and sold our house and handled the purchase of our new home. Always responsive to our questions and needs around the clock and everyday of the week. Most importantly we always felt he was fighting for “us” the entire time and not just to close a deal and move on. I would never use anyone else and he comes with our highest recommendation! |
| Chris and Marie |
| 03/13/2017 |
| Throughout the duration of our home buying experience, my career required me to have a very busy schedule traveling abroad each month. Leaving Doug and my family to feverously search the county for a home to suit our discriminate taste’s, he continually maintained outstanding levels of patience and energy in this particular challenging market. I cannot say thank you enough to Doug for helping to find us a home… not just making another sale. Today we consider Doug to be our good friend, not just our realtor. |
| Matt |
| 02/24/2017 |
| My wife and I were looking for an investment property in east county. Despite many setbacks and frustrating moments being outbid by cash buyers, Doug remained calm and collected. Very responsive, available, positive, and detail oriented. We will definitely be using him again in the future. Easy to recommend him, he runs a tight ship. |
| Dan |
| 01/26/2017 |
| From the beginning to after my home buying experience Doug was fantastic. He continually provided properties I was interested in and honed my search based on my feedback. I made personal efforts to find properties from other sources, Zillow, Trulia, Redfin, but he always had the best matches available. I worked with him on several offers and he was very constructive and honest through the entire process. If you are looking for a very competent agent who has integrity and knows East county, he’s your man. |
| Shannon & Tracy |
| 12/01/2016 |
| Great help to first time buyers,Very understanding and easy to work with. Was extremely helpful in the process and made sure everything went as smoothly as possible. Doug is a wonderful agent and we would recommend him highly and will use him again in the future if we sell or buy. |
| Neil & Stacey |
| 11/07/2016 |
| Doug Rains is the real deal. A true real estate professional that I will recommend to anyone needing help to buy or sell real estate. My house sale was a difficult short sale that a previous agent failed at because they did not follow the correct steps to get the job done. Doug took on the challenge knowing that our bank had already turned us down once for a short sale with a cash buyer. He managed the entire process flawlessly and sold the house for more than the previous agent. The entire process to close our sale was half the time that our previous agent took for a declined sort sale (3 months instead of 6). Throughout the sale process, Doug did an amazing job of communicating by phone, email and text regarding the status of the sale as well as coordinating meetings for any docs that needed to be signed. If you need help with any real estate transaction, I hope you consider Doug as your agent. You will not be disappointed. |
| Steve and Jamie |
| 10/24/2016 |
| Doug went above and beyond his duties to help us obtain our home. He was the best agent we ever worked with. He was patient, knowledgeable, and an all around great guy to have working as our agent. I highly recommend using him. He really does work wonders! |
| Lisa |
| 09/30/2016 |
| Doug was very easy to deal with, was great at responding to questions and concerns. He’s very calm and relaxed in the process, which is so helpful in this situation. I would definitely recommend Doug for your real estate needs. |
| John and Lisa |
| 09/07/2016 |
| Fact: We listed our home with Doug Rains on Monday. It was on the MLS Tuesday, we accepted a great offer on Friday. Fact: Doug is a great communicator and always kept us informed. Fact: Doug oversaw a smooth escrow and closing was quick! The facts speak for themselves! Our only regret is he isn’t here in Oklahoma to help us find our next home. |
| Sandra |
| 08/10/2016 |
| Doug was excellent with all details of the sale of my home. He went above and beyond all I expected of him. He was always patient, helpful, kind and trustworthy. He was every knowledgeable about my neighborhood. I moved away from my home before it was sold so Doug was responsible for many things I was not available to handle. He was great! I would not hesitate to recommend Doug to anyone considering to use Doug’s services. |
| Bob and Patty |
| 07/22/2016 |
| Doug helped us set a price for our home that was realistic. The house sold in less than two weeks. Doug’s value was shown where he had to talk me off the “cliff” several times during the sales and escrow process. Doug remained calm and worked us through all the situations that we encountered. We probably would not have had a transaction finalized if not for Doug. |
| JB (Dihn) |
| 06/10/2016 |
| Doug rains was not just my agent, he became my best friend through this out the process of selling my home, I will recommend him again for my next project, and to other people I meet, he is very professional in his field, he is a responsible agent, with out no doubt, I was very comfortable working with Doug Rains, and I will hire him again for next time, I wish him my very best. |
| Bruce and Diane |
| 05/26/2016 |
| Doug is an outstanding agent. He was extremely helpful selling my Uncle’s Home. He assisted me in making repairs and upgrades to the home and kept me informed at all times during the Sales process. I wouldn’t even consider using any else but Doug for my Real Estate transactions. |
| Christine |
| 04/29/2016 |
| Doug is extremely knowledgeable, professional, and very responsive. He makes the process, which at times can be overwhelming, less stressful by providing guidance throughout every step of the process. He treats you like family and he really cares about doing the right thing for his clients. I would highly recommend him for either sale or purchasing of a new home. |
| Ron |
| 03/31/2016 |
| Great experience! A pleasure to work with, thanks for all the help with the purchase of a new home and while filicating the sale of our current home. Both transactions went very smooth. |
| Brian & Janell |
| 02/17/2014 |
| Doug has been a pleasure to work with. He is very knowledgeable about real estate and incredibly honest and trustworthy. Not only has he made selling our house a breeze, but a learning experience as well. It is so comforting to know he is only a phone call away and will go over and beyond for any of our needs. My husband and I couldn't be more happy with the great service Doug has provided. |
| Lee & Linda |
| 01/17/2014 |
| From start to finish on the sale of our house, we found Doug to be extremely knowledgeable and efficient. His communication skills were excellent (always called before coming and was always on time and he answered every phone call, email and text promptly). He made sure we got everything we wanted - price, closing date, sign, flyers, etc., etc. He was always friendly and in good humor and guided us through the entire process effortlessly, putting us at ease through stressful times. We would highly recommend Doug who was, by far, the best realtor we've ever had! |
| Ted |
| 12/18/2013 |
| I would strongly recommend Doug Rains as your real estate agent. Upon our initial engagement Doug worked with me on a sales plan, a time line for contractor repairs, and helped develop my expectations for what the comparable local market competition would be. Here is the big value-add Doug provided: he delivered on everything that we set out to accomplish. Doug was extremely helpful in providing me with his list of contractors that provided me with timely and competitive bids for work that needed to be done before the sale. We met our sales price goal in a very timely fashion and that was greatly appreciated. Doug’s professionalism, integrity and honesty were all significant benefits that added to my experience of having him represent me in our sales transaction. |
Full Service with Savings We will sell your home for $4995.00-Call for details.