Trust is the number one factor in Home Inspections. Who is your inspector, what do they know and how do they convey it. There are certain personalities that have to be handled in different ways with buyers. First time home buyers may think everything we point out is an issue... we as inspectors need to educate them and show them the important issues and tell them which ones will likely come with any house they are purchasing. Likewise you dont want to bore a professional contractor with all the little details he already knows exists. I believe our communication skills will make your clients remember you next time they have a referral or decide to move again. The inspector chosen will directly impact your reputation.