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Education:

Columbia College

Jacksonville, FL

Bachelor of Science in Business Administration and Management

Employment Experience:

First American Bank (now RBC Bank)

605 Second Ave

Opelika, AL 36801

(334) 749-8361

Contact: Rob Huling

Financial Services Representative & Teller May 2006 – December 2007

Work with new and existing customers to ensure proper placement in the correct accounts and services for their needs as well as assist in troubleshooting all errors or inconsistencies between the bank’s records and the customer’s records.  Assisted customers with filing unauthorized transaction disputes.  Successfully referred customers to other departments within Alabama National Bancorporation; including financial advisors, insurance services, credit card services, merchant services, private banking, in order to meet or exceed the customer’s needs.  Assisted bank officers with various tasks including writing communications to customers, following up on and resolving account disputes as well as opening new accounts for existing corporate and personal customers.  Provided senior management with monthly reports showing the change in accounts and total deposits from month-to-month that were used by branch administration to recognize areas of improvement in an effort to meet quarterly and yearly goals set forth by management.  Successfully completed the required teller training program and assisted on the teller line during staff shortages as well as weekend drive-thru coverage as part of a standing staff rotation. 

Sodexho

151 North Donahue

Auburn University, AL 36849

Administrative Assistant   July 2005 – January 2006

Assigned at SodexHo Marriott Food Services located at Auburn University directly supporting Robert Kreidler and the six retail units.  Support tasks include providing safety training for all new employees, conducting safety checks at all six locations, assisting with scheduling of employees and contacting vendors with order requirements or to follow up on orders. 

Manpower, Inc.

Assigned at Pfizer Global Research and Development, Inc.

Shaw's Cove Two, Suite 104

New London, CT 06320

(860) 442-8561

Contact: Kelly Slack

Administrative Specialist                                                                          March 2003 – June 2005

Administrative support tasks included calendar management, meeting conflict resolution, onsite meeting scheduling, travel coordination with corporate travel agency, electronic processing of travel documentation for reimbursement, maintaining statistical analysis plan files, coordination of electronic filing of statistical analysis plans and teleconference coordination.  Provided administrative assistance to other Development Operations departments during the absence of fellow department Administrative Specialists.  Assisted in post merger recruiting of displaced colleagues.

Professional Skills:

Currently used software applications: Typing Speed of 73 WPM, 10-Key Typing on Advanced level, Dictation Speed of 40 WPM, Microsoft Windows 2000, Microsoft Office 2000 - 2007 (Excel, PowerPoint, Word, Access), Microsoft Visio, File Maker Pro 5.0, Microsoft Outlook, Adobe Photoshop, Adobe Acrobat, Microsoft Photo Editor, Oracle, Quickbase, Microsoft Internet Explorer, Print Master, RMI, Ariba, Jack Henry bank products, Streamline bank products, AS400 use in banking.  Also, proficient in the operation of various fax machines, video and teleconferencing equipment, various copiers, various printers, and a microfiche machine.

Volunteer Work and Professional Affiliations

Cub Scout Pack 128

Jacksonville, FL

Community Service Committee Head                                                      Sept. 2010 - Present

Coordination of community service projects for the Cub Scout packs including identification of areas of need and coordination of each event within the dens of the pack.

Blue And Gold Committee Head                                                              Nov. 2010 – May 2011

Identified location and coordinated a committee of ten people to coordinate the yearly Blue and Gold program including food arrangements, decorations and awards.

Recovery Head                                                                                      Oct. 2010 – May 2011

Coordinated donation requests for the Cub Scout and Boy Scout programs that were stolen from in Oct to replace all stolen items.  Including, but not limited to, coordination of press involvement for theft coverage as well as recovery coverage, collection of donations from corporations and individuals, tracking of donors and coordination of thank you cards to all donors.

VP-45 Officers’ Spouses’ Club

Naval Air Station Jacksonville, FL

President                                                                                              Aug. 2011 – Present

Coordination of the board to meet all needs of our squadron on all levels.

Treasurer                                                                                              Nov. 2010 – Aug. 2011

Assist in organizing of social functions as well as charity related functions.

Rally At The Alley Squadron Coordinator                                      August, 2010 – Present

Work closely with Morale, Welfare and Recreation staff to coordinate a bowling function sponsored by VP-45 with other squadrons to benefit the Navy and Marine Corps Relief Society.

VP-30 Officers’ Spouses’ Club

Naval Air Station Jacksonville, FL

Secretary                                                                                              April, 2009 – Oct, 2010

Provide meeting minutes for all meetings as well as layout, design and distribution of the OSC newsletter.

Officers’ Spouses’ Organization

Naval Air Station Pensacola, FL

Community Outreach & Volunteering Coordinator                          February, 2008 – January, 2009

Successfully coordinated donation drive for supplies needed at local USO chapter, working closely with area businesses and news outlets to set up drop off locations as well as joint ventures for public involvement in stocking the pantry of the new USO chapter onboard NAS Pensacola.  Through programs set up with area corporations and sports teams the OSO was able to stock the pantry of the USO for more than a month with the first round of the donation drive.  Coordinated efforts with other members of OSO to implement a permanent schedule and plan for donation drives that will continue throughout the year for many different organizations including USO, Gulf Coast Kids House, United Way and Habitat For Humanity.

March of Dimes

First American Bank WalkAmerica Team

Program Coordinator                                                                                     January, 2007 – April, 2007

Successfully coordinated fundraising efforts for all four Lee County, AL branches of First American Bank.  Through the combined fundraising efforts our team was able to surpass our goal of $4,500 for the March of Dimes Lee County WalkAmerica.