Have a virtual personal assistant do your busy work for you. 

Imagine all the time you will save when an administrative assistant takes over many of your office support tasks.

From presentation creation and data entry to answering phones and personal tasks, we are here to assist you with the tedious, everyday tasks that you just dont have time for, allowing you to concentrate on more important things.

Appointment Management

• Calendar Managing
• Appointment Scheduling
• Setting Reservations
• Business Meetings
• Personal Tasks

Word Processing

• Data Entry
• Correspondence
  • Business
  • Personal
• Editing and proofreading
• Minutes for meetings
• Professional resumes
• Reports
• Manuals
  • Table of contents
  • Footnotes
• Mail merge and mailings
• Fax cover sheets with your logo
• General and legal transcription

Excel Spreadsheets

• Price Lists
• Charts and Graphs
• Income and Expense Report
• Workbooks
• Worksheets
• Phone Logs
• Customer Data Sheet
  

Database Management

• Creating Database
• Data Entry
• Organization & Sorting

Analysis & Research

Customer Service

• Receive calls for inquiries about your business
• Take messages for you and your business associates
• Send out information or catalogs to prospective customers
• Reply to emails sent to you
  

Phone Services

• Taking Messages
• Call Answering & Transfer
• Order Taking & Processing
• Customer Service
• Telephone Support
  

E-mail/Chat Management

• Sending & Receiving
• Managing Inbox
• Email Response
• Customer Service/Support
• Live Chat Support
  

• Creating Charts/Graphs
• Analysis of Charts/Graphs
• Product Research
• Market Research
• Competitor Research
• Personal Research

Customer Relations Mgmt

• Customer Service Issues
• Pricing Questions
• Customer Ordering
• Customer Purchase Analytics
• Product On Time/Complete Measurement
• Product Delivery Complaints
• Product Defect Complaints
• Customer Record Management

BOOKKEEPING SERVICES:

Include but are not limited  to:

• Basic Bookkeeping
• Pay Roll
• Invoicing
• QuickBooks/Pro Management
• PeachTree Management
  
• Data Entry
• Utility Payments
• Billing & Follow Up 

• Collections
• Send out past due notices to customers.
• We will call your customers with past due balances to request payment.
• You will get a log of all calls and any contact we have with your customers.
  • Date, time, person we spoke to, payment information (including check number if possible)
• Create personalized invoices with your logo
  • You decide how often we send them
  • Electronically or postal service

• Statements
  
  • Send out monthly statements personalized with your logo
  • Electronically or postal service
• Demand letters
  • We will send out 5, 10 or 20 day letters
  • You choose when they go out
• Past due problem accounts
  • We will reconcile troubled accounts
    

• We can print your checks for you and deliver them to your business (Local customers only)
• Bank reconciliation

Building your business, online or a storefront, is something of great pride to the entrepreneur. I know exactly what that means. However, it’s a lot to handle on your own. There’s so much to do. Much of it takes away from the very thing that you went into business for in the first place.

What you need is more than just someone who you can hand tasks and projects off to. What you truly need is someone you can also run ideas by, brainstorm with, and partner with to help you build your business to the level you’ve always dreamed of.  Someone with a heartfelt interest in your success.

If that’s the kind of relationship you would like to have with your assistant, then please call me today!

Sales & Marketing

• Qualify Inquiries to Leads
• Qualify Leads to High Priority
• Compare RFQs/RFPs
• Prospect/Customer Follow-up
• Marketing Analysis
• List Generation/Management
• Telemarketing
• Interactive Marketing
• Requests for Point of Sales Materials
• Requests for Samples
• General Sales Correspondence
• Sales, Business & Technical Writing

Email Marketing

• Email list management (reporting on opt-ins, unsubscribes, undeliverables, list comparisons).
  
• Setting up, editing, and managing auto-responders. Scheduling and broadcasting email campaigns.
  
• Email campaign tracking and analysis. Manage, edit, and update monthly newsletters.
  

Website Marketing Services:

Blogging/Podcasting and Social Media – Do you need someone to set up your Social Marketing Strategy and Action Plan? Social Media Marketing helps to build brand awareness and trust, credibility and an authentic connection between you and your prospective customers. Establishes you as an expert in your field. Provides a place for you to create and build relationships.

Blogs: Set up and update a blog (self-hosted and hosted). Submit blog to RSS search engines and blog directories. Blog topic research, blog editing and publishing, moderating blog comments, tracking blog user statistics.

Podcasts: Full Podcasting services Including: Submit podcast to podcast directories. Submit videos to video sharing sites, (such as YouTube).

Social Networking:

Social Media Strategies, Action Planning, and Social Marketing Coach - Research and suggest business-related social applications to enhance your presence.

Social Network Profile Setup and Management

Social Conversation Marketing - Research and report on the key social sites for you to participate in. Social Media sites profile setup, assistance in maintaining interaction on social sites.

Social Content Marketing – Article submissions, repurpose existing content, pinging (new content notification service), mass syndication, social bookmarking