Helen Smith (Virtual Edge VA) Services for Real Estate Pros



Helen Smith
location_on Thomaston, GA — Virtual Edge VA
Get to Know Helen Smith

I have been a "Virtual Assistant" for nine years, starting my business in 2001. The Real Estate Industry is one that has embraced the concept of working together virtually wholeheartedly. Through my membership in several online organizations, such as International Virtual Assistants Association and PREVA Network (Professional Real Estate Virtual Assistant) I have taken online courses to enable me to provide support to real estate professionals. Providing virtual assistance to clients in several states has proven to be a wonderful experience with close relationships built both personally and professionally!

Current certifications include:*IVAA Certified Real Estate Support Specialist
*NAR Certified Real Estate Professional Assistant
*IVAA Ethics Checked VA
*Training Excellence for Administrative Assistants/Project Management
*Microsof Word I, II, III
*Microsoft Excel I, II
*Microsoft Access I
*Computer Data Entry


As a virtual assistant, I have the training and ability to provide services to clients "virtually" anywhere in the United States - there are no geographical limitations!

Virtual Edge VA provides the following services, which allows the real estate professional to concentrate on what they do best - listing & selling homes!

*Create Visual/Virtual Tour
*Create Color Brochure
*Input Listing and Listing Photos into MLS (if allowed by MLS)
*Create Ads & Place in Newspaper(s), Magazines, etc.
*Create Sound File -Description of property
*Create & Assign Toll Free Numbers (Call Capture Software)
*Input VT link into MLS; Input community links to web site(s) into MLS
*Input Listing, Listing Photos, & VT on Agent web site(s)
*Realtor.com.- Enhance listing with descriptive text, upload additional photos, headlines, etc.
*Post listings to RealBird, VFlyer, Postlets, Craigs List, Zillow, etc. for each listing using descriptive text and photos.
*Repost ads to Craigs List once a week to keep them fresh
*Email links to the agent for each web site where the listing is posted (i.e. link to Realtor.com listing, link to agent's web site posting, link to VT, etc.) for approval. Once approved, email links to seller if agent prefers that I assume this task.
*Create Mailing List(s)
*Create Just Listed, Under Contract, Sold or Marketed Successfully Postcards
*Mail Postcards via Online Program of Agent's Choice
*Send "Just Listed" Email to Agents via Online Program (i.e. Constant Contact )
*Create "Open House" Invitation for Agents and/or Prospective Buyers
*Mail/Email Open House Invitation
*Email/Mail Thank You Note to All Agents Attending Open House
*Email/Mail Thank You Note to All Prospective Buyers and Sellers Attending Open House
*Create and/or set up seller reports from various sources, i.e. Visual Tour report of hits, Realtor.com Listing Traffic report; Showings Report, etc. Email reports to agent and/or seller weekly.
*Request feedback on showings, cc request to agent and seller; upon receiving the feedback forward the email to agent and seller; create a PDF for each listing with all feedback received to date (ongoing and updated). If online feedback program is used, i.e. HomeFeedback.com, set up showings and agents, etc.

LEAD MANAGEMENT ASSISTANCE*Set up MLS auto search, create auto email to prospective buyers/sellers
*Assist with leads generated via an online program; create CMA "type" marketing package (personal letter from agent, MLS sheets of homes matching criteria - active, UC, sold, expired) along with the agent's business card and hand address to prospective buyers/sellers/past clients
*Send letters to past clients on the anniversary date of their purchase showing the market activity in their area (again, this mailing includes a personal letter from the agent, Client reports from MLS on comparable sold properties, the agent's business card - hand addressed envelope) etc.
*Input leads received to Agent's choice of online drip campaign system; set up drip campaigns; assign drip campaigns and/or newsletters. (i.e. Rainmaker, RealPro Systems, Top Producer)
*Expired listing research; input to Agents' contact management; assign drip campaign.
*Contact Management via Agent's choice of online system. (i.e. Top Producer, Sharper Agent)

Highly skilled with the following programs/applications:

*RE/MAX Design Center & LeadStreet
*Al a Mode
*Advanced Access
*Visual Tour
*Tour Factory
*Constant Contact
*Arch Telecom
*Information Now
*Real Pro Systems
*Agency Logic
*Top Producer
*Sharper Agent
*Express Copy
*Quantum Mail
*Adobe Creative Suite (InDesign, Acrobat, Photoshop, Dreamweaver)
*MS Office Suite
*Cute FTP
*Various MLS Systems


Virtual Edge Virtual Assistance specializes in Listing/Marketing Coordination & Lead Management Assistance to Real Estate Professionals.