We are locally owned and operated by Mark Dickerson and Ami Catenacci.  Mark is retired from the United States Air Force at the rank of Senior Master Seargent.  He knows how traumatic emergencies can be and will do everything possible to respond and mitigate these issues professionally.  While serving in the Air Force, Mark demonstrated daily what integrity means and service before self; this is why we offer a 1 year written guarentee for all work performed.  We are fully licensed and insured.

We do not call it a day until the customer tells us we've met or exceeded their expectations. Our customers feel we have come to their rescue. They will see us as we are - The Paramedics of Property Damage

 â–  Urgency and Sensitivity.

Timing is critical. We answer the call and jump to action 24/7. Recognizing the distress and emotional disruption that most people suffer, we work quickly and with consideration to contain the problem, mitigate damage and save property. Our cutting-edge scientific equipment, techniques, and processes often avoid replacement costs.

 ■Accurate Assessment andExplanations.

Our licensed professionals investigate the full extent of damage and pinpoint the source using scientific meters and professional instruments. Meanwhile, we keep home and business owners informed, helping to overcome their anxiety, offering hope by explaining what can be saved and how, in a way that they can understand what is happening, what to expect, and what they can do.

■ Thorough Treatment and Respect.

Using state-of-the-science equipment to dry, dehumidify, deodorize, and sanitize, we restore a home or business efficiently and effectively so that people can resume their lives. When necessary, treatment may include smoke and odor removal, complete cleaning and sanitation, professional deodorization, temporary protection and board-up, carpet and pad replacement, and air vent and duct cleaning. Our treatment always includes respectful handling of property as if it was our own. We take extra care and the necessary steps to protect personal belongings.

Any disaster -fire, invasive water or the quieter emergencies like mold, puff back, and vandalism - disrupts the lives of families and businesses, so we do whatever it takes to rescue property with minimal disruption. Our recovery and restoration process is aimed at property and people.