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Ambassador
4,307,769
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Both of them should be getting equal attention and information. No bias towards anybody.

Jan 15, 2015 12:21 PM
Rainer
279,598
Dipti Thakkar
LAER Realty Partners - Andover, MA
On a team with Praful Thakkar

Just be the best friends with each of them.

May 26, 2018 10:25 PM
Rainmaker
629,751
Ajay Pandya
e-Merge Real Estate - Columbus, OH
Realtor Ajay Pandya

Get both of them on board - and tell them, this is something both of you want to get over with.

Jan 16, 2018 11:59 AM
Ambassador
4,845,979
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Find common ground, and keep them focused on the goal.

Nov 11, 2017 11:03 PM
Rainmaker
926,706
Ron Marshall
Marshall Enterprises - Saint Michael, MN
Birdhouse Builder Extraordinaire

I consulted with Chief Cook who is a realtor, and she agrees with Tammy Lankford....Sometimes they don't even want to be in the same room, but they do have to be on the same conversation each and every time.  If not, you are interpreting what each said to the other which can put you in the middle, uncomfortably!

Jan 16, 2015 07:16 AM
Rainmaker
831,918
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

#1. If you are a friend with either, refer it out. If you don't refer it get agreement one will proceed with sale while the other only reviews the settlement.

#2. Keep all conversations about the property. Do not get trapped into contributing to the betrayal emotion that is be prevalent.

#3. Understand, they both have an attorney engaged in twisting their brain. So DO NOT participate in this distress. You can listen but do not attempt to solve any of their relationship issues. In this practice...when they have vented..and catching their breath you need to regain control by saying. "The purpose for my visit today is......"

#4. If they have demonstrated they are both working towards a mutual goal (not adversarial) treat them exactly like you would any couple selling a house. Meet with them together, always. You indicate they will not talk to each other...this may not be an option.

#5. Worst option, conduct the sales transaction through their attorneys.

Jan 15, 2015 09:47 PM
Rainmaker
3,568,394
Nina Hollander
Coldwell Banker Realty - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

I've done this a couple of times and it is stressful and difficult. I simply do my best to be as neutral as possible and to be a mediator of information.

Jan 15, 2015 08:55 PM
Rainmaker
384,802
Jill Murty, Realtor - Orange County, CA
Sunset Properties, Powered by Movoto - Laguna Niguel, CA

I like to use a group text.  Everyone gets the same communication at the same time.  It works well. 

Be businesslike, understanding and compassionate. Do not take sides.

Jan 15, 2015 12:37 PM
Rainmaker
2,432,999
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

I communicate with them individually.  Double work, but runs more smoothly.

Jan 15, 2015 12:21 PM
Rainmaker
4,798,978
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Do your best to treat each one equally and never get into the fight between them.  Just try and do your job and ignore the BS.

Jan 15, 2015 08:50 AM
Rainmaker
487,333
Dee Toohey
Innovative Realty Solutions Group - Longwood, FL
Broker, ABR, AHWD, CIPS, FMS, ePro

Both at the same time. That way they both got the same information when I am providing updates.  Most of the time they just reply to me.  But I make sure to treat them both the same until document absolutely everything 

Jan 15, 2015 08:49 AM
Rainmaker
353,339
Cindy Davis
SD Home Source Realty - San Diego, CA

I would probably do distribution emails. Everything needs to be out in the open and in writing - so you don't get into he-said/she said.

Jan 15, 2015 08:09 AM
Ambassador
2,973,821
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I have made a practice and make them agree from the start that the other person will be on speaker phone to hear what is being said.  They might not talk to each other, but they both have to talk to me and agree.

Jan 15, 2015 07:58 AM