I totally agree.  Find a different Lender.

use a better lender!!!!

An 'on the ball' lender would get everything up front. Yes, they may need an updated pay stub or such just before closing but really, Raoul Loustaunau?  That lender would go on my bad boy list. 

Good morning Raoul. You have asked the 64,000 question and there in no right answer, it is very frustrating for sure. We work with over 20 lenders, all are the same and no matter how much we complain about it, it seems to fall on deal ears.

Underwriters from HELL!

You need a better lender!

Raoul, I've found this to depend on the lender. So I try to work with lenders who do a lot of this work upfront when they pre-approve my clients. So it's rare that I have clients asked for this kind of basic information last minute.

I just had one ask for a verification of employment past the closing date

It is frustrating.

It's the nature of their business.

Barbara nailed this one!

Sometimes, it's just a loan officer that's not doing a good job.  Other times, things come up along the way that makes the underwriter request additional info.  Getting as much info up front is the best business practice for sure, but it's hard to anticipate everything.

It is April 14th. By tomorrow, every borrower in process must have filed either their 1040 or their 4868 (extension on time to file). For years, I've told buyers who are in process every 1Q to give me what they've filed or to not file until after closing. Some borrowers do not listen to this instruction - they file anyway, yet don't give me the 1040 after they've filed. This often occurs when final cash to close is confirmed or the bank statement updated and there's a tax refund hitting their account where we do not have a matching return. We have to source the funds, and that means the borrower has to provide the current 1040 (and sometimes the state return as well if there's a state refund hitting the bank statement). Let us not forget the 4506T verifications are taking longer and data that should be at the IRS is not at the IRS (I've had 2 borrowers in 1Q 2014 who's employers did not report W2/1099 at all or reported W2/1099 different than what they gave the borrower to file - all creating new conditions for additional tax returns). It's a fun time of year for lenders and agents alike. It can be a nightmare is when borrowers do not listen to their lender or agent or both and torpedo themselves without ill intention. Getting a mortgage is a process. Same with finding the right house to buy. We're all partners in helping our clients. If the circumstance you're referring to was anything other than I described above, your lender may not know what's up.

Raoul,

Keep in mind that lenders have a "process". While it doesn't make much sense to rank and file customers, realtors and others involved with the outcome, think of the lenders as utilizing a "winnowing" procedure with each applicant. Why ask for an overwhelming amount of paperwork upfront if the applicant has a few irregularities which may disqualify him from receiving a loan? Couple this fact with the number of papershufflers involved in the chain and you have what appears to be a dysfunctional process.......It's simply a game of ping-pong between the load originator and the underwriter! 

I understand what you are saying Raoul Loustaunau.   However, depends on how you look at it.  Do you write an entire contract and all the paperwork the first time you met clients?  Lenders meet and pre-approved a lot of potential buyers, not all of them buy.  They have steps that they go thru, just like we do.   Here in Arizona we must present a signed pre-qualification form with contract.  This helps in that I can tell buyers that, and getting pre-approved should be one of the first things they should do.  I have never had a client with a signed pre-qualification not obtain a loan, unless there was a death and or lost the job.  Hope this helps, just a different perspective.

Good loan officers provide a check list up front but sometimes underwriters may require more information.

Raoul, this issue is lender dependent.....and they ALL promise superior service.

You can and should, and if you care for your seller, request to see the VERIFICATION status of the buyer (borrower). You want to see borrower claims have been verified in writing by the lender. 

Now, when a lender posts a question regarding what they can do to earn your business, you have a problem they can solve.....if they actually were sincere in earning your business. 

Realtors want SOLUTIONS, not promises of outstanding service.

Now, you should consider adding this lender to "the list' and make them famous. All of them can invest in the process much earlier. They CHOOSE not to. Hold them accountable.