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Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

You need to get back qucikly. I try to call ASAP.

The conversion rate is low. That comes with home rentals.  

This is one reason internet leads are not reliable. One can not count on getting useful leads. 

May 10, 2015 02:38 PM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Most emails/messages from Trulia are spam. and it could be as high as 19 out 20 are spam, so to get a real person is rare these days

May 10, 2015 09:47 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I don't expect to hear from them, but I stay in touch with information and value added emails to remind them I'm there to help them when they need it.

May 10, 2015 09:32 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Joyce Cieslak - it's a matter of persistence. Keep following them, call them, put them on drip campaign - and it will work for some of them. Not all Internet leads are alike - and ready.

May 10, 2015 02:13 PM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

's advice is good. I have stopped buying leads from Realtor.com and Trulia - Zillow's contract is up this month and it goes out the door too now. When I think of the $$ that I have spent with them which took away from real lead gen or mailings  in my farm I realize it was a mistake.

May 10, 2015 10:44 PM
Frank Rubi
Frank Rubi Real Estate, LLC - Metairie, LA

The Market Leader did not work for me. Over 100 leads and nothing. Most did not response. I would contact via email or phone immediately after receiving the lead. 

May 10, 2015 10:22 PM
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

You have two choices. Work for Trulia/Realtor/Zillow/Market Leader and commit your business's prime objective to chase down internet leads (vapors) within 9 nano-seconds of being notified. They all say if you connect within five minutes the conversion rate increases 85%, 5% of the time, on a national average, but local experience my differ (YMMV).

OR, you do the data mining needed to establish the valid base line and contact them when they are give you the green light. And they WILL give you the green light if possible. Some of the mentioned lead capture systems currupt the ability of the consumer to give the green light. 

With the latter you own your business. With the former, "they' own your business. Choose wisely.

Your question was HOW to convert? By, at the proper time, presenting to the consumer, results, solutions, benefits or outcomes for which they are willing to pay. 

Now, in order to win, you need to know how those leads are generated and enroll yourself into the consumer expereince. Only then will you understand the validity of the leads you are buying.

May 10, 2015 09:59 PM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

Good morning Joyce. Interesting answers. I hope they help you.

May 10, 2015 07:10 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Joyce. I give anyone credit for taking on leads, it seems like a game, a cat and mouse game. I don't do any leads, so not sure I can add anything.

Make it a great week!

May 10, 2015 06:35 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I don't.

Dec 01, 2018 06:34 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

One lead at a time

Nov 19, 2017 02:49 AM
Chris and Dick Dovorany
Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL
Broker/Associate at Premiere Plus Realty

They're not leads.  Those are merely people searching because they have nothing to do or they are dreaming about "someday".

May 12, 2015 07:03 AM
Evelyn M Epperson
Coldwell Banker Residential Brokerage - Johns Creek, GA
A Tradition Of [Excellence, Trust & Service]

79% of online leads do not buy until 9 to 12 months.  You just stay intouch with them through email, texting and calling them.  Make sure you educated them about buyer a home & the home market when you follow up.

May 12, 2015 04:00 AM
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

Online leads generally convert at a 1-5% rate and sometimes it takes time because they may be just at the beginning of the buying or selling process. Speed of response will go a long way to improving results. Beyond that, it's a numbers game and you'll need plenty of endurance to consistently follow up.

May 11, 2015 02:17 AM
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

Sam Shueh is corect. there is a 5 minute window, beyond that, it is a waste of time

May 11, 2015 12:28 AM