Debbie Reynolds, C21 Platinum Properties, The Dedicated Clarksville TN Realtor-(931)320-6730 (Platinum Properties- (931)771-9070)

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Rainmaker
699,277
Chris and Dick Dovorany
Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL
Broker/Associate at Premiere Plus Realty

We stopped using a showing service and the office years ago.  If you want to see my listing, you call me.

May 23, 2015 10:28 PM
Rainmaker
1,658,936
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Just another reason I don't work for a big box.

May 23, 2015 11:04 PM
Rainmaker
2,443,200
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Can they transfer the phones to an agent? That might help!

May 23, 2015 01:37 PM
Rainmaker
1,770,282
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

In the Las Vegas market, buyer's agents schedule showings directly with the occupant or listing agent depending on the instructions in the MLS. If an agent wants to show a property bad enough, they'll find a way whether or not there's someone to schedule an appointment. Let the staff enjoy the weekend and come back energized for summer.

May 23, 2015 12:37 PM
Rainmaker
2,224,473
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I would complain about that. It's important to have someone there. 

May 23, 2015 12:20 PM
Rainmaker
4,555,978
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hi Debbie -- was it announced prior to Saturday's closing?  If not, I would think a discussion should take place.  If it was discussed - you should have adapted.   

That's the reason why many agents even in offices with receptionists choose a showing service or have selling agents contact the listing agent or seller directly. With proper planning, it doesn't have to be a disaster.    

For me -- I want any communication with a seller to come from me so I want to coordinate showings for my listings.  

May 24, 2015 12:56 AM
Rainmaker
1,723,126
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

Perhaps you can have the showing telephone number forwarded to your number? Just think of the leads you may get!!!!!

May 23, 2015 11:58 PM
Rainmaker
4,313,731
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

All our calls go straight to us. We have control!

May 23, 2015 06:31 PM
Rainer
216,904
Sharon Altier
Coldwell Banker Realty - Elmhurst, IL
Luxury Property Specialist, CSC, SFR

Agents can temporarily change the MLS listing to have calls come to them over the holiday weekend.  It does not seem unreasonable for paid staff to get a holiday off work.  The one/two day inconvenience is not such a big deal. 

May 23, 2015 02:38 PM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I wouldn't have appreciated this Debbie.  At the least possibly offer to let some agents staff the office to handle calls and possibly some new business.

May 24, 2015 05:08 AM
Rainmaker
5,096,566
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

We use a national showing service which works virtually 24/7 so it's not an issue for us. Our office is open only until 5pm and not on weekends, ever. As we are in an office building we really don't get walk-in traffic. But in your case, I'd probably not complain but offer suggestions for future such weekends on how to staff the office.

May 24, 2015 03:54 AM
Rainmaker
1,466,207
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Debbie Reynolds The broker should have had a back up plan to handle these calls.

May 23, 2015 11:30 PM
Rainmaker
3,415,644
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

When the public is off, is when we are the busiest. I use a showing service as well as a receptionist. I worked a full day yesterday, working just this morning and am taking the afternoon and evening off. But come Monday, ill be back ready to sell.

May 23, 2015 10:17 PM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Your broker dropped the ball.

Let your broker understand 'you're not feel'n the love' when unilateral decisions such as this will have gigantic financial consequences for the agents.

The advise your BH broker that REMAX is looking better everyday.

 

May 23, 2015 09:43 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I am sure some sellers will be annoyed . I am sure most offices are closed on Monday.

May 23, 2015 09:28 PM
Rainmaker
909,068
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

That doesn't sound like a good system. Most agents here have their cell# and home# listed with MRIS, and also have their Cell# on yard signs.

May 23, 2015 08:01 PM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Debbie Reynolds - now that's little tricky! 

Our market center uses third party services for scheduling - so it is working fine.

If that's what the broker has decided, I don't know if you want to complain about it.

May 23, 2015 02:45 PM
Rainmaker
1,683,862
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

I'm surprised the Broker didn't have a system in place for the agents to get calls and answer them.

May 23, 2015 01:54 PM
Rainmaker
634,482
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

I would bring up the issue with your broker. Holiday weekends are hot times for showings.

May 23, 2015 01:50 PM
Rainmaker
3,988,007
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I think maybe a showing service may be in order if this happens again. I almost missed 4 showings on my listings and that is not good for my sellers.

May 23, 2015 01:03 PM
Rainmaker
3,071,489
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Broker should have a Plan B in place

Jan 15, 2018 08:45 AM
Rainmaker
3,340,393
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Get your own showing company...Showing Time or Centralized Showing...better feedback and more reliable.

May 25, 2015 10:48 PM
Rainmaker
729,563
Laura Filip
Laura Filip Broker , Opening doors for All Seasons of Life - Whitesboro, TX
What can we do for you today?

No why would one complain about taking a few days off. Set up your own appointments 

May 24, 2015 08:38 AM
Rainmaker
1,712,551
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

As a small broker we have everyone on a Google number that rings us all, that way we don't miss calls. I would gauge my answer on what the broker charges me in that situation. Does the value proposition of that brokerage require a receptionist?

May 24, 2015 08:20 AM
Rainer
305,560
Tammy Adams ~ Realtor / Podcaster
Maricopa Real Estate Co - Maricopa, AZ
A Maricopa Agent who Works, Lives & Loves Maricopa

This drives me nuts. I see brokers all the time that fit the schedule to their needs vs the publics. 

May 24, 2015 07:15 AM
Rainmaker
898,068
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Is it possible for you to schedule your own? Might work if it's just this one day. In my experience, during a holiday week-end there are more tire-kickers than real buyers, but one never knows...

May 24, 2015 05:14 AM
Rainmaker
7,795,864
Roy Kelley
Retired - Gaithersburg, MD

Your office should be open this weekend. Your manager has some lessons to learn. 

In our market, most of the agents use a showing service and do not rely on office assistance to schedule appointments.

May 24, 2015 04:39 AM
Rainmaker
4,855,398
Richard Weeks
Dallas, TX
REALTOR®, Broker

You complaint would probably fall on deaf hears.  We use a company (Centralized Showing Service) who schedules all our showings.  I would change instructions in mls for the agent to call me for a showing.

May 24, 2015 12:07 AM