Jeff Cohn, Hoarding & Restoration Cleanup Expert  (Address Our Mess)

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Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

I have to agree with Barbara along with perhaps a family intervention.

Jun 05, 2015 01:12 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

get a dumpster delivered.....

Jun 05, 2015 01:03 AM
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

I would refer it out to someone else.  My listings are a reflection of my business.

Jun 05, 2015 04:40 AM
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

I told one to move out - move ALL the stuff out - new flooring - new paint then call me.  

Jun 05, 2015 01:40 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Jeff - it depends:

if they are a seller --- a frank discussion needs to take place -- how we live everyday needs to change when a home goes on the market for sale.  That home is now a house and a product and it needs to be merchandised.  Some will get, some don't -- often professional assistance is needed.

if they are a buyer -- find them a place to put all that "stuff".

Jun 05, 2015 01:14 AM
Chris and Dick Dovorany
Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL
Broker/Associate at Premiere Plus Realty

If it's extreme it's way beyond your capabilities.  Adjust the price accordingly after you speak to a sane relative.

Jun 05, 2015 12:54 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Tell them they have to get it thinned out. Buyer do not respond to clutter favorably and will reflect it in a lower offer. 

Jun 05, 2015 12:33 AM
Richard Weeks
Dallas, TX
REALTOR®, Broker

Set the expectation up front. If the house is not show ready I do not want the listing.

Jun 05, 2015 09:53 PM
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Try to explain the importance of decluttering.  You can have a pod delivered to your driveway, you can fill it up and they take it to a storage facility.

Jun 05, 2015 01:54 PM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

It happened and I spoke nicely with the woman and told her what had to be done. She did not do it so I moved on and did not take the listing, it was horrible.

Jun 05, 2015 11:58 AM
Roy Kelley
Retired - Gaithersburg, MD

Some hoarders need professional help and many are never cured.

Investors are ready to purchase these properties with deep discounts. Or, they will be cleaned out after going to foreclosure.

Jun 05, 2015 10:58 AM
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

I just had one and had to get family in to help...

Jun 05, 2015 09:30 AM
Jack Lewitz
Exit Strategy Realty - Evanston, IL

Actually hoarding is a serious mental illness that cannot or should not be confronted directly. I had one client and I recommened getting  2 storage lockers and recommened to spouce not afflicted to start putting items in both lockers but one was designated as garbage and the other one as items they wanted saved . In the end the stress of thinking about moving was enough to cancel the listing . 

Jun 05, 2015 08:54 AM
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

If this is a listing, I would tell them they have two choices -- address the issue, or lower the price significantly to compensate for the condition of the home.

Jun 05, 2015 07:54 AM
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

I would ask if they are willing to hire a service like yours. The problem is usually deeply ingrained and requires outside intervention, someone else handling most/all of it for them.

Jun 05, 2015 04:39 AM
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

What do I do?

First, understand this situation exceeds the ability to discuss rationally with the client.

Second, understanding the reality, you call your investor network, First Look, or sweat equity buyers.

Third, you do not disrupt the seller client (hoarder) by requiring them to change their way of life. Leave that for resolution in their next chapter.

As you know, clean out services are often needed. However, you will most likely need to change your business model to get my business.

Jun 05, 2015 04:05 AM
Stefan Winter
Real Estate in IL & NV | Owner of Real Estate Web Tech | Daily Vlogger - Las Vegas, NV
Owner - Winter Group & Real Estate Web Tech

It is hard, even after the mess is gone, there is sometimes so much repair to do. In my experience that mess/cluter may also come back really fast depending on the person.

Jun 05, 2015 02:51 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

If you can come and clean out there mess, I would consider hiring you.

Jun 05, 2015 02:13 AM
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

Make it a longer escrow so they can get their stuff out of there. I have 2 clients like that now - although I wouldn't call it "hoarding" just a lot of stuff that hasn't moved in years. With these clients, unless they move out before they put the home on the market, in my experience, you can't even get them to "declutter".

Jun 05, 2015 01:37 AM
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

It depends on their schedule. You need patience,  a truck, and sometimes a dumpster. I'm working with one now. Get rid of all trash first to give you room to work. Star separating things they must keep  from things they don't care about. Take things they don't care about to auction or salvation army store, etc. Keep widdling it down to a managable level........

Jun 05, 2015 01:15 AM