Tom Bailey (Margaret Rudd & Associates Inc.)

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John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Phone rings, I answer.  I also text and email very late.  

Sep 17, 2015 12:03 AM
Rainmaker
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Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Unless in negotiations, I don't answer phones after 7pm, When I'm with a client (listing appointment, listing review, buyer showings, etc.), I don't pick up the phone. I tell all my clients up-front that when I work with them I focus solely on them and that hopefully they will understand there may be times when they call me and I don't answer the phone, because I'm providing the same level of attention and service to another clients as I do to them. I've never had anyone complain.

Sep 16, 2015 11:00 PM
Rainmaker
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Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Answer when I can.  Don't answer when I can't -- with clients - when I'm sleeping or otherwise engaged.   

Sep 16, 2015 11:59 PM
Rainmaker
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Richard Weeks
Dallas, TX
REALTOR®, Broker

If I am with someone I will not answer; otherwise I will answer.

Sep 16, 2015 10:13 PM
Rainer
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Andrzej Niemyjski
Realty One Group - Sun City West, AZ

Would that question include texting because when I'm with a client I'm trying to be very respectful of their time and do not answer any communication unless it pertains to them like scheduling next house showing or things like that

Sep 16, 2015 03:58 PM
Rainmaker
698,927
Chris and Dick Dovorany
Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL
Broker/Associate at Premiere Plus Realty

There are times when I just don't feel like answering.

Sep 17, 2015 08:29 AM
Rainmaker
4,162,676
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I NEVER answer my phone with clients, buyers or sitting at the table with a Seller.   If I am waiting for a call with someone very critical, I do ask permission.  That time is for the client.

Sep 17, 2015 05:04 AM
Rainmaker
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Roy Kelley
Realty Group Referrals - Gaithersburg, MD

We usually answer the phone when the caller ID shows a known person. 

Sep 17, 2015 12:31 AM
Rainmaker
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Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

The phone is used from 9am to 9pm, if I am with customers or otherwise cannot answer, a voicemail or text will always be the next best choice. Note that tone alert is usually off in meetings or when face to face.   

Sep 16, 2015 11:54 PM
Rainmaker
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Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Tom Bailey Answer within reason during business hours and not answer when with a client.

Sep 16, 2015 11:38 PM
Rainmaker
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Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

I answer my phone from 7:30 am to about 9 pm - unless the client is in active negotiations  in which case I will answer later. 

Sep 16, 2015 08:42 PM
Rainmaker
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Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Tom. It depends on the time of day or if I cam with a client. Clients you are working with, need to know they are priority.

Sep 16, 2015 07:21 PM
Ambassador
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TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good Thursday morning Tom. I do not answer the phone after 8 o'clock. I do subscribe to the concept of always answer the phone.

Sep 16, 2015 06:03 PM
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Sara Wagner
The Woodland Companies - Adams, WI
Stevens Point Rentals

When we are not busy, we answer.

Feb 11, 2019 09:24 PM
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Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

I answer when I can.

Aug 19, 2018 09:42 PM
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458,538
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

Wow, I am stunned at the response to this question. Thank you all! I have learned a lot

Sep 17, 2015 10:48 AM
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Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Tom Bailey usually, I do answer the call - unless I am at appointment. Of course, not in the middle of the night, though....lol!

Sep 17, 2015 10:04 AM
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Andy Madrid
Hawaii Coast Realty, LLC - Kailua-Kona, HI
Expertise, Professionalism, and Service

I usually will answer the phone after 7am and then as late as 10p since I am awake.  I dont answer the phone when I am with a client or at dinner.

Sep 17, 2015 08:38 AM
Rainmaker
541,508
Tamra Lee Ulmer
Arizona Resource Realty - Payson, AZ
FORCE~NRBA ~ Over 1000 REO Assets SOLD!

I usually always answer. I also have assistants to take messages for me if I am tied up in conferences & Meetings.

Sep 17, 2015 06:02 AM
Rainmaker
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Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

If I'm available, I answer the phone.  

Sep 17, 2015 04:07 AM
Rainmaker
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Ruth Grainger-Starr
Grainger Realty - Cripple Creek, CO
providing AWESOME real estate adventures

I answer the phone if I can same for texts and emails. If I am with someone phone is on silent. There are sometimes when I am out of service and return voicemails as soon as I can. I have learned to shut the thing off about a half hour before I go to bed so I can get some sleep, I even put it in another room.

Sep 17, 2015 03:10 AM
Rainmaker
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Sybil Campbell
Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia - Williamsburg, VA
REALTOR® ABR, SFR, SRES Williamsburg, Virginia

I usually don't answer after 9:00 or 9:30 in the evening unless I have told a client to call.  I also don't answer before 8:00 a.m.

Sep 17, 2015 02:48 AM
Rainmaker
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Stefan Winter
Real Estate in IL & NV | Owner of Real Estate Web Tech | Daily Vlogger - Las Vegas, NV
Owner - Winter Group & Real Estate Web Tech

8am-6pm you'll get an answer, after that it is not guranteed but most likely you'll still here back or at the latest first thing in the morning.

Sep 17, 2015 02:40 AM
Rainmaker
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Captain Wayne - Rowlett Real Estate School
REcampus Fully Accredited Florida ONLINE & Classroom Training in Destin, Pensacola Florida - Panama City Beach, FL
Rowlett Real Estate School / Owner and Instructor

We  answer our phone anytime it rings unless we are sleeping.

Sep 17, 2015 01:44 AM
Rainmaker
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Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

if I'm not available to answer, it goes into voice mail and return the call when I AM available....

Sep 16, 2015 11:37 PM
Rainmaker
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Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

If I have no a good reason( with a client/meeting, or in a shower, or a blocked number or marketing call,  or after hours), I answer the phone. And If I did miss a call, I call back as fast as I can.

Sep 16, 2015 04:41 PM
Rainmaker
820,488
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging that Sells Portland Homes"

If the caller ID shows a marketing company, I never answer. Calls within my area code usually get answered during business hours. If I'm not sure of who the caller is, I may answer or let it go to VM.

Sep 18, 2015 11:05 AM
Rainer
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Interealty Exchange
Interealty Exchange - Miami Beach, FL
best place for condos and apartments to buy.

Its all depends on one's priority. If they want then they can answer it anytime but if they do not then its all upto oneself.

Sep 17, 2015 02:27 PM
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Phillip Kochan
MileZip.com - Hereford, OR
Mileage Log Expert Since 2003

I asked everyone in our office this question and we realized we assumed our clients knew when we would answer the phone!  Not a good assumption. So we have a work order to add our 'Call us during these hours' to our MileZip website. :) Thanks Tom!

Sep 17, 2015 12:24 PM