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Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

It depends.  

If I'm expecting a call that has to do with that particular client, it gets answered.  

Otherwise, it will likely go to voicemail.  

Oct 22, 2015 12:58 AM
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

My clients know that I'll not answer when I'm with somebody.  That's why VoiceMail was created.  And, like Raymond E. Camp I love the new text option if I see it is a cell number calling.

Oct 22, 2015 12:39 AM
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Voicemail normally unless there is something HUGE I know I'll be contacted about.

Oct 21, 2015 11:33 PM
Raymond E. Camp
Ontario, NY

I push the button that text's: I can't talk now and will call when free.

Oct 21, 2015 10:56 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty


Oct 21, 2015 09:55 PM
Michael Thacker - Re/Max Real Estate Center - Louisville
Re/Max Real Estate Center - The Thacker Group - Louisville, KY
Your best friend who just happens to be a Realtor

Patricia Kennedy my rule of thumb on everyting affecting my business is this; how would I react if I was the client and they took the call?

I am a BIG believer in doing onto others, as you would have them do to you. That is both in business, and personal life. 

Oct 21, 2015 08:46 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Unless I am in negotiations (and then a warn my client in advance that I might need to pick up the phone) or unless I'm waiting for an appointment confirmation for that client, the caller goes to voice mail.

Oct 22, 2015 01:53 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

I may do both depending. I usually know who is calling and why for the most part and sometimes I tell my in the moment person, I am expecting a call

Oct 22, 2015 01:48 AM
David Gibson CNE, 719-304-4684 ~ Colorado Springs Relocation
Colorado Real Estate Advisers LLC - Colorado Springs, CO
Relocation, Luxury & Lifestyle residential



I try not to take the call unless it is vital I do so. I explain to clients that I will do the same for them.

Oct 22, 2015 01:20 AM
Blanca Barajas
Winter Group - Las Vegas, NV

I let if go to voicemail, because I think its rude and then return the call as soon as possible. I'd be upset if someone did that to me. 

Oct 22, 2015 12:48 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Patricia Kennedy The client is the present top priority. All calls go to voice mail.

Oct 22, 2015 12:14 AM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

It would have to be an emergency for me to answer it.

Oct 21, 2015 11:31 PM
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

Normally it goes to voice mail.  If it is a call I have been waiting for and vey important, I will key my clients in that I may have to take a call

Oct 21, 2015 11:27 PM
John Ferrier
Mortgage Network Solutions, LLC - West Chester, PA
20+ yrs as a consultative mortgage professional

Very very rarely and if I do, I'll let clients know ahead of time that I'm expecting that (work related) call.


Heard a saying a long time ago and still try to live it: Be where you are!

Oct 21, 2015 10:52 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

If I'm sitting with a builder/developer, the cell phone is on silent...everything goes into voicemail...I want NO distractions....and I need his full attention.

Oct 21, 2015 10:29 PM
Richard Weeks
Dallas, TX
REALTOR®, Broker

No, that is rude.

Oct 21, 2015 10:25 PM
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

I hand the phone to Sasquatch who says,

"Remax Realtec Group, Annette Lawrence's office, how can I help you?"

Oct 21, 2015 09:48 PM
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

I turn my ringers off when I'm with customers.  I don't want the distraction.

Oct 21, 2015 09:42 PM
Wayne Zuhl
Remax First Realty II - Cranford, NJ
The Last Name You'll Ever Need in Real Estate

Depends on the situation with the client I'm with. If we're engaged in a conversation, I let the call go to voicemail. If we're waiting on a home inspector, I'll take the call.

Oct 21, 2015 08:32 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Return it when I can.

Nov 30, 2018 02:07 PM
Donna Foerster
HomeSmart Realty Group - Parker, CO
Metro Denver Real Estate Assistant

Patricia Kennedy 

I would only take the call if it were urgent.

Aug 26, 2016 01:27 AM
Anthony Saunchez
Campa Properties - San Bernardino, CA
How can we be of service

My phone allows me to send a text without answering. Personally I think taking the call is rude unless I warn the client prior about this super important call I am expecting.

Oct 25, 2015 01:12 AM
Sandra Graves
Keller Williams Realty - Folsom, CA

I would let it go to voicemail and call back as soon as I can. 

Oct 22, 2015 10:02 AM
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Usually, my phone is on silent, and most likely, away, if I am meeting buyers at my office Patricia Kennedy .

At listing appointment, I do use cell phone to share mobile marketing and keep it on silent for all the time.

The challenge for me is to remember to put to back to normal (sound) mode after such appointments.

Oct 22, 2015 09:08 AM
Ryan Huggins - Thousand Oaks, CA - Thousand Oaks, CA
Residential Real Estate and Investment Properties

It all depends on the call!  If it is one I'm waiting for or my rescue team Sergeant, I excuse myself and take the call.  Otherwise, it all goes to voicemail.

Oct 22, 2015 08:44 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


We do not take the call.  I also like Raymond E. Camp 's answer.  The same goes when we are out having family time, friend time or time with each other.  A

Oct 22, 2015 06:14 AM
Dan Tabit
Keller Williams Bellevue - Sammamish, WA


It depends on the client, what we're doing and who calls.  I had my phone go crazy earlier this week with a new client. I ignored it because our time was short and they deserved my undivided attention. 

Sometimes, when I'm out showing homes and a call comes in, I might apologize to my clients and take it while they wander the home. I make it quick and get back to my clients. 

Oct 22, 2015 04:57 AM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

UNLESS there is a earth shattering emergency unfolding which requires that only *I* can handle the phone call to resolve it, I let it go to voice mail and return when I can. 

Oct 22, 2015 04:36 AM
Christine Lundy, Broker/Owner
Memphis Home Connection Realty - Arlington, TN
Memphis Home Connection Realty

I let the phone call go to voicemail. Not only is it rude to answer a phone call while with a client or in a meeting, unless it is an emergency, it also shows your client that they are not your top priority. If they don't believe they are important while you are standing infront of them, they won't feel that way when you leave them and so much more work has to be done that they are trusting you with. Also, if you show them you have that kind of respect for people they will be more understanding when you miss their call later down the road. 

Oct 22, 2015 03:24 AM
Fred Hafdelin
Weichert Realtors - Mountain Lakes, NJ

I turn my cell phone off until I am done with my Client.

Oct 22, 2015 02:15 AM
Stefan Winter
Real Estate in IL & NV | Owner of Real Estate Web Tech | Daily Vlogger - Las Vegas, NV
Owner - Winter Group & Real Estate Web Tech

Voicemail and call back as soon as I can. 

Oct 22, 2015 02:04 AM
Vera Gonzalez
RE/MAX Suburban, Inc. - Sterling Heights, MI
Gonzo For Real Estate

voicemail and send text:)

Oct 21, 2015 11:49 PM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good morning Patricia. So much for the argument of having somebody answer your phones when you're engaged in business.

Oct 21, 2015 07:09 PM