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Rainmaker
1,712,551
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

We have a one strike policy. As Oprah once said, when someone shows you who they really are, believe them.

Feb 03, 2016 08:17 AM
Ambassador
1,074,421
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

Confront, every time.  If it slides, they'll consider it open season for fraud and a "whatever it takes" attitude.  I'd rather lose commissions, clients, partners, whatever, than risk my license & career.  I've used this line more times than I'd like to be able to recall: "I'm sure there's someone out there that will help you pull off what you're trying to pull off, but it won't be me.  I value your business, but I value my career more"

Feb 03, 2016 08:22 AM
Rainmaker
3,988,007
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Confront but do not attack the client. I want them to know we have to have an open and honest relationships.

Feb 03, 2016 01:35 PM
Rainmaker
1,237,495
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

A new realtor listed a property and she overheard the buyer when showing the house says to the seller: "I want to buy your house direct to save your overhead". Why don't you fire your realtor so I can get the home cheaper?"

Feb 03, 2016 08:57 AM
Ambassador
5,033,427
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

It could depend I suppose, but my ethics and integrity say confront it

Feb 03, 2016 08:28 AM
Rainmaker
1,525,616
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I think t would depend on the lie.  I would try to solve it creatively if at all possible.

Feb 03, 2016 08:27 AM
Rainmaker
846,475
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

I have been accused of being confrontational.....if I see or smell something fishy you best believe I will call you out on it.

Feb 03, 2016 07:23 PM
Rainmaker
1,619,316
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Yes, of course. But you can confront in so many ways.....You have to understand why they did what they did and how you can fix it without ruining a deal and your relationships. 

Feb 03, 2016 03:04 PM
Rainmaker
3,626,524
James Dray
Fathom Realty - Bentonville, AR

No confrontation, I personally would fire them.  Of course you knew my answer didn't you Paul S. Henderson, Realtor, Broker, Tacoma Washington 

Feb 03, 2016 09:15 AM
Rainmaker
5,772,353
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Paul,

Confront, your reputation is precious.  A

Feb 03, 2016 08:42 AM
Rainmaker
556,286
Greg Cremia
Shore Realty of the Outer Banks - Nags Head, NC

Solve the challenge.

Feb 03, 2016 08:22 AM
Rainmaker
5,096,466
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I've not faced this situation (thankfully). But if I did, I suppose I'd diplomatically try to ask my client about it and then work towards solving the challenge.

Feb 03, 2016 07:26 PM
Rainmaker
637,434
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

Clear the air with the client. Always.

Feb 03, 2016 06:39 PM
Rainmaker
2,538,633
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Paul. I am not willing to dirty my name, I would immediately confront someone that was not telling the truth about anything.

Feb 03, 2016 05:43 PM
Rainmaker
2,759,787
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good morning Paul. I do like Joe's answer. People will reveal their true colors. Eventually.

Feb 03, 2016 05:13 PM
Rainmaker
864,658
Les & Sarah Oswald
Realty One Group - Eastvale, CA
Broker, Realtor and Investor

Confront it. Your reputation is too valuable to let it slide.

Feb 03, 2016 03:45 PM
Ambassador
3,160,329
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I never let a lie go unchallenged.

Feb 03, 2016 01:20 PM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Paul S. Henderson, Realtor, Broker, Tacoma Washington I will talk to the client for sure. What is not right and what can harm the transaction is NOT ACCEPTABLE!

Feb 03, 2016 01:18 PM
Rainmaker
2,224,473
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

Ask one of my local title companies about the 1.5 hour yelling match I had with someone at the closing table. I guess it would depend on the situation. 

Feb 03, 2016 11:33 AM
Rainmaker
1,466,207
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Paul S. Henderson, Realtor, Broker, Tacoma Washington I would have to confront them. What else might they be lying about?

Feb 03, 2016 11:12 AM
Ambassador
3,727,581
Patricia Kennedy
RLAH@Properties - Washington, DC
Home in the Capital

This is one of those, "It depends."  If it's a little white lie I might let it slide.  But a big nasty one?  maybe not.  My style is to solve challenges that are thrown my way and minimize the impact on the buyer and seller.

Feb 03, 2016 11:11 AM
Rainmaker
2,443,200
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

I will confront them if it would jeopardize me or my company in anyway.

Feb 03, 2016 10:46 AM
Rainmaker
4,976,070
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Each case is different but I'd have to say on 99% confront the lie!

Feb 03, 2016 10:34 AM
Rainer
223,831
LUXURYSOCALREALTY COMPASS La Jolla
Compass - La Jolla, CA
San Diego Partner - The Private Client Network

yes very professionally and tactfully.  I'm sorry there must have been a grave misunderstanding....

Feb 03, 2016 10:32 AM
Rainmaker
506,480
Ellen Caruso
Daniel Gale Sotheby's International Realty - Glen Head, NY

Im not one to brew a conflict cause I'll loose sleep.......I'd confront it and look for a resove.

Feb 03, 2016 10:05 AM
Rainmaker
1,046,944
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Oo, that depends. Is it really going to be worst case scenario, or can it be overlooked. THIS TIME. I would never forget, though. Italian thing. "Ya dead ta me."

Feb 03, 2016 09:58 AM
Rainmaker
845,501
Mark Don McInnes, Sandpoint-Idaho
Sandpoint Realty LLC - Sandpoint, ID
North Idaho Real Estate - 208-255.6227

I will not lie on someones behalf, nor will I turn a blind eye when I am aware someone is lying.  Mark

Feb 03, 2016 09:52 AM
Rainmaker
140,768
Joan Dickie
Keller Williams Premier Realty - La Crosse, WI
Keller Williams Premier Realty

If it is against my reputation, the client is toast.  If it jeopardizes the sale, it really depends on what is going on.  If I can repair it and the client isn't a total jerk, I will try it.  If he is an unmentionable body part, he is on his own.

Feb 03, 2016 09:43 AM
Rainmaker
2,776,061
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

I had one of these recently. I repeated 'you don't remember us discussing and then implementing this?" Everything else this guy remembers but in this one little thing, of which he boo-booed, he didn't?  We understood each other and the sale closed...

Feb 03, 2016 08:42 AM
Ambassador
6,357,805
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Depends on the situation.

May 04, 2019 10:11 PM
Rainmaker
979,496
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Paul - I do what I can to deal with the issue without flat out confronting the client. I will certainly bring it up, but treat it like a misunderstanding and work to resolve it.

However, if they flat out lie and deny, then I would seriously have to consider how that could impact things. I don't need trouble, and certainly don't need any legal issues.

Feb 05, 2016 01:33 PM
Rainmaker
1,723,026
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

I bite it in the bud. Then cut em loose. Fortunately, it has never happened...at least to my knowledge

Feb 04, 2016 03:59 AM
Ambassador
3,339,734
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Absolutely ... I don't feel I "confront" them but I do discuss it with them. It serves no one to ignore the 800 pound gorilla.

Feb 04, 2016 02:28 AM
Rainmaker
4,554,986
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Ask questions.   

Listen.

Decide.  

Feb 03, 2016 10:27 PM
Rainmaker
3,071,489
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

I'm known for my candor - this would be no exception...

Feb 03, 2016 09:53 PM
Rainmaker
4,854,437
Richard Weeks
Dallas, TX
REALTOR®, Broker

Yes.  That is serious.

Feb 03, 2016 09:48 PM
Rainmaker
5,193,999
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

No sliding when it comes to my reputation!

Feb 03, 2016 08:56 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I like to address it right away.

Feb 03, 2016 08:11 PM
Rainmaker
290,919
Allie Angeloni
Long Realty - Oro Valley, AZ

My License is part of my ethics, reputation, hard work, good conscience, and I see no reason to put it in jeopardy for someone unethical.  I would have to confront a client, knowing there was a possibility that I would 'walk away' Paul S. Henderson, Realtor, Broker, Tacoma Washington.

Feb 03, 2016 09:43 AM