Amanda Brown, I treat all my clients like million dollar clients (Exit Realty Ascendancy)

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Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I love it. when agents want to set up appointments or call to say they are running late they can call this number and someone is always available.

Feb 14, 2016 08:34 PM
Rainmaker
4,854,437
Richard Weeks
Dallas, TX
REALTOR®, Broker

We use them.  Easier then the old days when we had to call an office or worse the listing agent.

Feb 14, 2016 08:30 PM
Rainmaker
316,098
Robert Smith
Preview Properties, PC - http://www.RealEstateMich.com - Brighton, MI
SRES, Search for Homes Brighton-Howell-SE Michigan

Sorry you had that issue.  We've been using CSS for years.  At first, agents in neighboring associations with their own MLS were having difficulty.  Now they are using (I believe) the entire state roster of licensed agents. Practically speaking, only agents from two adjoing counties had trouble which was resolved.  As a listing agent I love the service.  Longer hours than our office, they call me if there's an issue (rarely have one), and the automated feedback kept in a journal for review is great, too.  Even our MLS contracts with one, Showing Time. I used it in the past with foreclosure listings to try it out. It's main benefit was a single click from the listing for a showing agent to make the appointment. Very convenient for a 'show and go' type listing.

Feb 14, 2016 07:44 PM
Rainmaker
2,171,011
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Some of our old timers don't like it because they like to talk to the showing agent first about their listing .

Feb 14, 2016 07:28 PM
Ambassador
6,357,805
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I think it is a great advance for the industry, saves a lot of phone time for the agents.

Feb 14, 2016 06:18 PM
Rainmaker
2,759,787
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good morning Amanda Brown . I do have a system that is centralized that is pertinent to the home inspection industry.

Feb 14, 2016 05:10 PM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Amanda Brown we have ShowingTime - which is fairly good showing scheduler service.

Feb 14, 2016 03:09 PM
Rainer
223,831
LUXURYSOCALREALTY COMPASS La Jolla
Compass - La Jolla, CA
San Diego Partner - The Private Client Network

I personally Schedule my own 

Feb 15, 2016 05:02 AM
Rainmaker
1,498,708
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I prefer to manage my own schedule.  If someone wants to see a property, they SHOULD reach me.  That way I can feel them out and answer any questions.  Some random joe in a foreign call center isn't going to be of any use in answering questions about the house.

Feb 15, 2016 03:36 AM
Rainmaker
4,555,011
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

I don't use a centralized scheduling service.  

It's not that common in our area.  

Feb 15, 2016 01:22 AM
Rainmaker
556,286
Greg Cremia
Shore Realty of the Outer Banks - Nags Head, NC

Our mls has its head stuck somewhere dark and refuses to use any system. It sounds like it would be wonderful.

Feb 14, 2016 08:41 PM
Rainmaker
1,185,565
Peter Mohylsky, Beach Expert
PMI. Destin - Miramar Beach, FL
Call me at 850-517-7098

We have a showing coordinator who handles most requests but I am not a real fan.

Feb 14, 2016 07:47 PM
Rainmaker
5,194,022
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

I do not use a system but can see its merits!

Feb 14, 2016 07:42 PM
Rainmaker
1,619,316
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

No, I do not use. People usually call/text me to schedule and i like ask few questions. 

Feb 14, 2016 03:47 PM
Rainmaker
1,157,785
FN LN
Toronto, ON

I don't use one.

Feb 14, 2016 02:44 PM
Ambassador
3,727,581
Patricia Kennedy
RLAH@Properties - Washington, DC
Home in the Capital

I did, but our MLS has a pretty good system for setting up appointments.  And while CSS works pretty well with properties that are vacant and on lock box, they seem to have a hard time with occupied homes.  I often wind up calling the listing agent for an intervention.

Feb 14, 2016 02:05 PM
Rainmaker
2,070,825
Evelina Tsigelnitskaya
SIB Realty - Sunny Isles Beach, FL

No, I don't

Nov 28, 2019 10:22 PM
Rainmaker
1,598,452
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

What a great question and answers!

Nov 28, 2019 08:56 PM
Rainmaker
1,280,748
Donna Foerster
HomeSmart Realty Group - Parker, CO
Metro Denver Real Estate Assistant

We do use it. When we first started, 10+ years ago, most of the offices (big or small) did their own. I think this is a better "system", but the people that work there don't get enough training, respect or I imagine pay, so the turnover is very high.

Sep 19, 2016 12:36 AM
Rainmaker
979,496
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Amanda - I am not a big fan. I would much rather call or text the agent directly and be done with it.

Feb 16, 2016 12:09 PM
Rainmaker
617,935
David Gibson CNE, 719-304-4684 ~ Colorado Springs Relocation
Colorado Real Estate Advisers LLC - Colorado Springs, CO
Relocation, Luxury & Lifestyle residential

Amanda,
Sorry you had an issue but once you are in the system Centralized Scheduling Service is wonderful 99% of the time.

Feb 16, 2016 11:03 AM
Rainmaker
5,850,312
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I typically set the showings on line, unless for some reason the MLS number is not working.  Love the fact most agents are using them, and helps when setting many at one time.

Feb 16, 2016 09:04 AM
Rainmaker
1,723,026
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

Yes, I use Showing Time and the feedback is much more efficient to collect.

Feb 15, 2016 01:16 AM
Rainmaker
5,583,173
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

the agents in my office do and they love it.... saves them tons of time....

Feb 15, 2016 12:24 AM
Rainmaker
7,794,774
Roy Kelley
Retired - Gaithersburg, MD

Centralized showing services make life easier for agents.

Feb 15, 2016 12:08 AM
Rainmaker
140,768
Joan Dickie
Keller Williams Premier Realty - La Crosse, WI
Keller Williams Premier Realty

I wish we did here.  It can take me all day to set up 3 to 4 appointmnts as I have to wait for agents to call me back.

Feb 14, 2016 10:35 PM
Rainmaker
3,071,489
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

no

Feb 14, 2016 09:51 PM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

It clearly identifies agents who provide 'lesser' service.

These same agents are the ones who cry, "Why don't you give me buyer feedback!" without acknowledging they started the 'lesser' service agenda.

The good news is it creates for these agents the confidence, 'there are others to blame.'

Feb 14, 2016 09:48 PM
Rainmaker
1,513,143
Raymond E. Camp
Ontario, NY

If you belong to the MLS they should have found you!

The only time I dislike it is when an agent has to be called; if they want a call set it up that way. Another is when they say no more showins as the property is under contract; a lazy agent not updating their listing!

Feb 14, 2016 09:41 PM
Rainmaker
1,840,356
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

I've never had that problem ever. Possibly a newbie at CSS. It saves alot of time in the overall scheme of things vs. the old days.

Feb 14, 2016 09:19 PM
Rainmaker
3,415,644
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

There are good and bad showing services. Most you can set up using a link from the MLS sheet. While others as you say require a call and it can be pain full to wait, try to understand them and get very frustrating.

Feb 14, 2016 09:18 PM
Rainmaker
622,782
Buzz Mackintosh
Mackintosh REALTORS - Frederick, MD
“Experience, reliable, leadership”

Back in 2003 we were the 1st office in the MD/DC region to sign on w/ CSS. If it is the 1st time you are using they need to verify who you are through MLS info. They do not randomly give out access to a property unless they know you are an agent. The first day we were signed up, it took 60 calls away from our switchboard and the online access is the best.

Feb 14, 2016 09:14 PM
Rainmaker
5,096,466
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I've used CSS for years; last year our MLS replaced them with ShowingTime. I've used this type of services for over a dozen years and can't imagine doing business efficiently without them. Love it as a showing agent and as a listing agent.

Feb 14, 2016 09:01 PM
Rainmaker
908,918
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

It's annoyimg in many cases. Some agents don't know how to use it. I've had cases where I called them, then was told my appt time must be verified- they took 3 hours to get back to me saying The appt time you requested was not approved", followed by- " no additional information was provided." I guess these dumb ass agents think I'm going to keep calling and trying to guess a day and time that will be accepted. Idiots.

Feb 14, 2016 08:49 PM