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Rainmaker
223,669
LuxurySoCalRealty San Diego
Compass - La Jolla, CA
San Diego Partner - The Private Client Network

Hi Nancy although it's tempting it's not advisable.

Mar 09, 2016 08:25 AM
Rainmaker
889,195
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

I get so weary of angry, pathetic people. If you'll feel better, and you're sure, let em have it. I never feel better when I go Medieval. Then I feel sorry for the a-hole! LOL!

Mar 09, 2016 09:38 AM
Rainmaker
104,411
Scott Lawson
America's Home loans - Santa Rosa, Petaluma Mortgage Broker - Santa Rosa, CA
Mortgage Broker FHA, VA, refinance or purchase

It is actually amazing to watch it happen. When you bully a bully back aggressively, they will often normalize themselves and you can actually work with them. They're used to people just taking it, and when they are suddenly on the receiving end, they completely back down. I have a somewhat "edgy" personality that is completely ready for these types...

Mar 09, 2016 08:33 AM
Rainer
472,073
DEANNA C. SMITH CERTIFIED MOBILE NOTARY
Certified Mobile Notary Signing Agent - Smith Mountain Lake, VA
Highest Ranked Certified Mobile Notary in Virginia

I believe in my motto " Be A Professional " and live by it personally and in business.  I can usually diffuse most situations without feelings getting stepped on and can usually keep things civil if not cordial.  I did however have to call the law one time, before my husband was around, when a client started taking items off my desk and throwing them against the wall in a rage.  He was removed from my office, my files and my life. 

Mar 09, 2016 12:11 PM
Rainmaker
2,635,377
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

I stood up to a bully a couple of years ago and it didnt hold up as represented

Mar 09, 2016 09:16 AM
Rainmaker
1,636,342
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Lend Smart Mortgage, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

No; we just avoid those sorts.

Mar 09, 2016 08:20 PM
Rainmaker
1,027,385
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I refused to renew a listing for a bully seller.  He was shocked and very upset when I told him he needed to find another agent. He did not even realize what a giant PITA he was.  LOL. Seriously, bullies back right down when they realize someone is not intimidated by them.  I learned that in elementary school when I was the smallest kid in my class.  

I do not take any crap from anyone, but push back with a sense of humor...it usually diffuses the situation quite nicely. 

Mar 09, 2016 08:02 PM
Rainer
318,813
Melissa Jackson
Century 21 Alliance Properties - Azle, TX
Helping You Make The Right Move

No, but I have fired a client.  

Mar 09, 2016 11:42 AM
Rainmaker
1,988,128
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

No. Not my style but I have fired clients quietly 

Mar 09, 2016 11:16 AM
Rainmaker
1,880,375
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Have not any bad experiences like that.

Mar 09, 2016 10:45 AM
Ambassador
2,564,951
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

   Only once I had a lady who fits the description of,  "Sellers are Yellers".  She called to squawk about something.  I patiently let her berate me; I responded with "Yes, I hear you, yes, I will try to improve that for you".

     She called again, this time it was more of a personal insult than a rant.

    A week or so later she called me and started unloading again.  That was it.  I told her that our Listing Contract was canceled.  The next morning I picked up my sign and lockbox.   

     She called me yet again to rant and rave. I cut her off.  If she needed anything from me she could email me or send me a written request.  Then I hung up.

     Never heard from her since!

Mar 09, 2016 10:40 AM
Rainmaker
290,569
Allie Angeloni
Long Realty - Oro Valley, AZ

No, I have not personally had one Nancy Robinson, though Roger has (we are part of 'Team Angeloni').  After 'time' the guy got better, but his personality 'is what it is'!  His wife on the other hand was sweet and a wonderful lady - go figure!  I'm sure it's very tempting to unload someone . . .  and depending on how much of a bully they are, it might have to happen . . .  I'm not a fan of adults or children who think they can be a bully, and others will cave to their will (so not right!!). 

Mar 09, 2016 09:50 AM
Rainmaker
581,351
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

Never ever. It's incumbent on me to keep a level head and that of my client. To let a client go on a rampage on other people in front of me is not an option and they have to know that. And the times that I have been intimidated/bullied in my business life, I've had a dynamite lawyer to back me up. Always.

Mar 09, 2016 08:41 AM
Rainmaker
5,571,411
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

only a few times.... it's wasn't very pretty....actually, it was quite ugly....

Mar 09, 2016 08:38 AM
Rainmaker
4,065,243
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I have not... if I have a client this bad, I have "lost" them long before I've ever needed to unload on them. Life is too short to deal with bullies.

Mar 10, 2016 12:38 AM
Rainmaker
394,624
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

I haven't, no matter how much it was deserved.

There was a listing I probably could have gotten, but the seller seemed problematic for a number of reasons and I stopped answering his calls.

The agent who got the listing called to talk with me.  I asked how things we're going and she said that at one point, the seller called her a lying f***ing b!tch and threw her out of the house.

I wasn't terribly surprised and I'm glad I didn't sign up for that. 

Mar 10, 2016 12:14 AM
Rainmaker
6,555,044
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

No. It is better just to drop the client if you do not want to work with him.

Mar 09, 2016 11:09 PM
Rainmaker
3,977,553
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

We have all had to stand our ground at least ones.

Mar 09, 2016 10:55 PM
Rainmaker
3,069,934
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

I never start it...but I always finish it!! 

Mar 09, 2016 10:03 PM
Rainmaker
3,322,852
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Only once and he was a drunken mess to say it  lightly, we would take every morning about the sale of his house, every night i would get a belligerent call why i never called him. 

Mar 09, 2016 10:00 PM
Rainmaker
4,066,466
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Not yet.  

Mar 09, 2016 09:32 PM
Rainmaker
610,666
Eve Alexander
Buyers Broker of Florida - Orlando, FL
Exclusively Representing ONLY Orlando Home Buyers

Only once and it was my fault because I did not do an adequate interview with the buyer.  I was too eager to take him on and bought his BS.  He turned out to be dishonest and a blatent liar.

I typically ask a lot of questions during a client interview and do not take on problem people.  

If you ask enough questions, the truth does come out...skunks do not change their stripes. 

Eve

Mar 09, 2016 09:11 PM
Ambassador
5,366,635
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

None that I remember.

 

Mar 09, 2016 08:58 PM
Ambassador
1,577,005
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Yes and it felt great!  It's rare but when I've been bullied to the max then I break.

Mar 09, 2016 08:55 PM
Rainmaker
2,020,450
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

I have pushed back at them with real estate knowledge from time to time

Mar 09, 2016 08:31 PM
Rainmaker
3,614,580
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

On a bully you bet

Mar 09, 2016 08:25 PM
Rainmaker
2,437,714
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Nancy. Fortunately I have never had to do that.

Mar 09, 2016 05:42 PM
Ambassador
2,759,387
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 No. There are some out there who broadcast a lot of bad karma.

Mar 09, 2016 05:18 PM
Rainmaker
634,272
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

No. Unloading is not my style. But I have handled them in ways that forced a big shift in their behavior. 

Mar 09, 2016 04:27 PM
Rainer
68,795
Sandra Graves
Keller Williams Realty - Folsom, CA
Realtor

No, I've never experienced a situation like this. If it ever happens, I would just walk away. 

Mar 09, 2016 03:48 PM
Ambassador
3,722,438
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

I've never had a client bully me, and some of mine have been attorneys with reputations for being completely scary professionally. 

Mar 09, 2016 02:34 PM
Rainmaker
1,514,855
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

I just switch myself off. I know, in a couple of hours, I'll be fine. Funny thing, when I'm stressed I do not yell, I talk calmer......and do not argue if someone is not willing to listen. I'd just write an email with my suggestions, never a personal attack. Anger and violence does not fix issues. 

Mar 09, 2016 12:17 PM
Rainmaker
1,683,350
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

No

Mar 09, 2016 12:11 PM
Ambassador
2,224,117
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

Fortunately I've never been pushed to do this by a client. 

Mar 09, 2016 11:41 AM
Ambassador
3,986,660
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Yes although he wasn't my client at the time he was the other agent's client in the transaction. He was becoming more and more demanding and all signs were that we would not be able to please him. I told him to go find another builder.  He suddenly got nice and quit applying all the pressure. Since then I have done 5 transactions with him, the other agent retired.

Mar 09, 2016 11:27 AM
Rainmaker
1,707,423
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

On bullies I just quit interacting with them. In the flight or flight, I chose flight permanently.

Mar 09, 2016 10:45 AM
Rainmaker
1,525,205
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Yes but I did it very diplomatically.

Mar 09, 2016 09:44 AM
Rainer
314,393
Caroline Gerardo
Sun West Mortgage Corporation - Newport Beach, CA
C. G. Barbeau the Loan Lady nmls 324982

Once in 29 years, it was Christmas Eve. A difficult client who was very mean to my processor and funder (called her a word I find should never be used) along the way. Scheduled to close January 6th and docs went out on the 23rd. Client screamed at escrow because they did not have a notary who would go to her home at 8 PM. I intervened. "Madam Client, we have a notary who will go to your home 75 miles away but the cost has increased." "What XVPZ!!!?, You are fired!" "Merry Chri..."  I hung up before I finished my word.  I never lose my cool. It's always better to use honey than vinegar.

Mar 09, 2016 08:29 AM
Rainmaker
4,894,467
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Have not "unloaded", but definitely had a conversation about whether or not to continue working with them! 

Mar 11, 2016 05:14 AM
Rainmaker
4,433,683
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

no

Mar 10, 2016 05:36 AM
Rainmaker
819,207
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Only in my mind, especially clients. Have stood up to bullies and they do back off.

Mar 10, 2016 03:47 AM
Rainmaker
4,799,481
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

No, not really.  I just politely terminate my relationship with them

Mar 10, 2016 03:24 AM
Rainmaker
443,970
Dianne Goode
Raleigh Cary Realty - Raleigh, NC
Realtor/Broker

No, and I think it's a bad idea.  You can say, "I think you need to find another agent," or something similar that's neutral and doesn't lay blame.

Anything you say could be used against you in a complaint. No matter how justified you were, it's not worth it.

Mar 10, 2016 03:21 AM
Rainmaker
5,536,198
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Nancy,

I don't attract them in the first place.  A

Mar 10, 2016 02:33 AM
Rainmaker
883,427
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Encountered? Yes.

Unloaded? No.

When they bite their own tail, they tend to come to their senses.

I am well practiced at the end of a tirade to calmly state, "I am not going to do that" even if what was requested was reasonable.  Or that, or that. Until they recalibrate themselves or self-select another option.

I've spent a lifetime surviving bully's. and now I have the skill to expose the naked emperor, and do it my way.

I am not attached to the outcome.

Mar 09, 2016 09:23 PM
Rainmaker
846,325
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

Not exactly sure what "unload" means if it is yelling NO. Stay the professional as best as possible. I am guilty of shutting down a bully in the past.

Mar 09, 2016 09:20 PM
Rainmaker
525,036
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

No.  Self-control is a virtue that we must exercise no matter how we are feeling.

Mar 09, 2016 01:17 PM
Ambassador
4,312,753
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Nancy Robinson - oh yes, more than once!

Mar 09, 2016 12:18 PM
Rainmaker
1,149,509
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

I have heard very negative remark from a buyer on his realtor. He got so frustrated and slammed his car brake on the freeway. He asked the buyer to get out and walked home. 

As for me the bully I can disengage them.  You learned to ignore and do not waste time. I do mostly listings so I just pull their offers out and present better offers. 

Mar 09, 2016 10:42 AM
Rainmaker
80,253
Linda Guess
Keller Williams Tri-Lakes Branson, MO - Branson, MO
Branson area real estate sales.

No, I haven't. I should have.  I have worked with 3 crazies in my career.

Mar 09, 2016 09:17 AM