That's abig question, Robert 'VEGAS BOB' Swetz! I'll name the two things that matter most to me when I have an acting broker signing off on my contracts. Availability and expertise.  

One who listens! Seriously thought "great" can have different meaning to different people. It's like falling in love... you know when it happens but you can't necessarily articulate it. Same with a great agent--you just know when you have one of them.

One word that immediately came to mind was  COMMUNICATION !

Many of my best brokers and agents have mastered this ability.   One of the biggest delays in completing a mortgage package can be chasing an agent by phone, email or personal pursuit trying to get contracts or documents.  

Another thought is:  COMPASSION !

By exercising compassion for their agents, their contacts and especially their clients; they make people WANT to do business with them.  This leads to a steady stream of business which rolls over into a never ending referral flow.

One who really cares not just acts like they care

When your clients listen to you, respect your advice, and keep coming back. I don't believe it is "self proclaimed"; rather, how clients treat you and what they have to say about you.

Honesty, integrity, and humility. I don't like smooth talking chest thumpers who tell you what you want to hear.

Say what you do, do what you say, when you say you're going to do it....

Self-proclamation!

Hmm, maybe we will be able to buy some letters from a NAR approved vendor to append to our name. 

Competence & Character that builds relationships.

Knoledge, Honesty, Patience, communication.

Honesty , Integrity, Care and Concern for Everyone

One who is always willing to consider alternative viewpoints and sugestions.

I loved what Hella M. Rothwell, Broker/Realtor® said.... but then, Hella IS a GREAT Broker.... 

Promptness

Knowledge

Personality

Integrity

Robert 'VEGAS BOB' Swetz Integrity

enthusiasm for doing the things that have to be done

One who can develop trust and is dedicated to service!

Caring.

When I become great instead of only very good I will be able to let you know

Their practices and standards.

Class.

That is a broad question Bob, will read the answers to see what variety of answers you got.

That does have different meanings to different people.

Communication and follow through.

communication

Robert 'VEGAS BOB' Swetz There are many things that make a great agent.  One of them is a great nickname.  For example:  "Vegas Bob".

There are so many things that makes a GREAT agent. Communication, listening to your customer's wants and needs, honesty,  looking at your lender as a member of the team as opposed to just anyone, knowing that you don't know everything,  being one time, and knowing finance, not just knowing programs, and not having an attitude.  It takes work to be GREAT agent, you just need to work at it.

Robert,

Communication skills, Kindness, and Mindfulness.  A

I think that answer may be subjective, though the tried-and-true elements always win out in the end:  honesty, professionalism, communication, and two of the big C's - class and caring!

Good question! What do you think?

I belive that it takes prompt, courteous and honest answers, coupled with complete follow-through to make a GREAT Real Estate Agent and Broker.  A GREAT Agent/Broker should make every single client feel like that they are the ONLY client because they are that attentive to the clients' needs.

I recently got my license and therefore am on a journey to become great agent, and then someday a great broker.  Being very new to this business, I am definitely learning alot as I progress, and my definitions of great agents and brokers will also progress. As I see it now, I believe a great agent is one that can establish an honest, proffessional, relationship with a client, that discernly communicates the necessary expertise of the industry. 

To always remember, you need to wow your clients

Knowledge and communication (two way communication that is). Along with certainty in application.

Not a 25 words or less answer but a god question.

They are a learning based Visionary who doesn't Micro manage people !

Several things

Intellect helps.