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Ambassador
3,345,091
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

None. I've never used showing feedback. The only feedback I need is an offer or two or twenty. 

Jun 12, 2016 07:27 AM
Ambassador
1,452,819
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

I've used ShowingSuite (which some of you know as Centralized Showing) for many many years and love that the questions can be customized for each property.  I get an excellent response rate too!

Jun 12, 2016 05:59 AM
Rainmaker
2,310,576
Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

I use Centralized Showing Service for all of my listings.  They have an email system that automatically emails the agent 3 times requesting feedback.  Works pretty good.

Jun 12, 2016 04:25 AM
Rainmaker
2,810,149
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

We use Centralized Showing for scheduling and they send three e-mail requests for feedback. We can customize the feedback form.

Jun 12, 2016 02:42 AM
Rainmaker
1,027,602
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I try to have all showings set up via Showing Time, which is integrated with our listings.  It sends out auto feedback requests;  I'd say about 60% of the agents respond to it.  If they say something like "need a larger, flat backyard for children" then I don't need to follow up because it is what it is.  If I do not get a response, I follow up with a phone call. 

Jun 12, 2016 01:58 AM
Rainmaker
400,356
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

I call each agent for feedback.  If it seems that they prefer text, I text asking for feedback.

I understand that feedback services are convenient and popular, but I feel like a service puts an extra layer between the agents.  Sometimes a conversation can be much more useful. 

Jun 12, 2016 01:31 AM
Rainmaker
1,751,129
Mike Cooper, Broker VA,WV
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

I use Showing Time that is connected to our MLS. It's good and easy to use. 

Jun 12, 2016 12:17 PM
Rainmaker
634,482
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

I request in advance and usually receive feedback either by email or text within 24 hrs.

Jun 12, 2016 10:12 AM
Rainmaker
3,988,007
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I don't use a feedback service. Either my assistant or I make the contacts. I try to text first.

Jun 12, 2016 07:08 AM
Ambassador
3,727,873
Patricia Kennedy
RLAH@Properties - Washington, DC
Home in the Capital

I used CSS for a while.  Now I use my iPhone 6S

Jun 12, 2016 05:54 AM
Ambassador
6,393,404
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I seldom get too excited by the feedback, some of it is meaningless, some is clearly trying to soften us up for a lowball, and some of it may be usefull.

Jun 12, 2016 02:10 AM
Rainmaker
851,242
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

Our area uses Showing Time.

Jun 12, 2016 11:55 PM
Rainer
69,794
Shawn and Angela Miller
Berkshire Hathaway HomeServices Amabassador Real Estate - Lincoln, NE
Lincoln and Omaha, NE REALTORS®

I email or text the agent for feedback.

Jun 12, 2016 11:42 PM
Rainmaker
900,128
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Have never seen one that I really liked, so have not used. Prefer to call agents to get more personal vs "canned" feedback and ask my own questions.

Jun 12, 2016 11:08 PM
Rainmaker
4,572,183
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

I don't.   

Jun 12, 2016 10:56 PM
Rainmaker
4,882,355
Richard Weeks
Dallas, TX
REALTOR®, Broker

Centralized Showing Service

 

http://www.showings.com/

Jun 12, 2016 10:47 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Showingtime.

Jun 12, 2016 10:32 PM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Jill Murty, Realtor - Orange County, CA  and I use the same method.

When a  feedback service requests such feedback, my philosophy is this can not be more important to me that to the listing agent, so the request is ignored.

If I REALLY want feedback, the showing agent will KNOW and they will either delver feedback immediately, usually text, or wait my call.

Jun 12, 2016 10:31 PM
Rainmaker
5,216,398
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Never requested feedback uness I have an unusual listing. Offers speak volumes!

Jun 12, 2016 10:03 PM
Rainmaker
7,836,134
Roy Kelley
Retired - Gaithersburg, MD

I have not asked for feedback.

Jun 12, 2016 09:53 PM
Rainmaker
989,652
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

My cell phone

Jun 12, 2016 09:36 PM
Rainmaker
1,622,432
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

The best feedback is the offer or at least another visit. If agents pass by in silence, don't you know what that means?

Jun 12, 2016 05:02 PM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Tony and Suzanne Marriott, Associate Brokers - Showingtime does send the feedback requests (Which usually other agents ignore - and that's when a picking up the phone helps.)

Jun 12, 2016 03:24 PM
Rainmaker
3,986,258
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Our MLS has an auto request

Jun 12, 2016 01:38 PM
Rainmaker
5,005,642
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

My assistant has a form to send out which she monitors.

Jun 12, 2016 12:18 PM
Rainmaker
519,324
Dan Tabit
Keller Williams Bellevue - Sammamish, WA

Tony and Suzanne Marriott, Associate Brokers , I'm cheap and lazy. I send myself a link to the home with the subject Feedback Please, and then use the address.  I then forward this link to all the agents who showed it along with a list of specific questions about the property and request their response.  

I offer to return the favor, which I generally do.  The response is okay, some will answer each question, others will just say something general like, not the right house, or first time out with this buyer. 

Jun 12, 2016 11:41 AM
Rainmaker
2,362,948
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

showingtime

Jun 12, 2016 11:33 AM
Rainmaker
2,707,721
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

I use the request format provided by our showing service (CSS - Centralized Showing Service).  It is convenient and customizable.

Jun 12, 2016 11:30 AM
Rainmaker
2,443,250
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Showing Time, we love it!

Jun 12, 2016 10:41 AM
Ambassador
5,049,133
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

I email or text

Jun 12, 2016 09:53 AM
Ambassador
2,684,009
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Auto set-up with Showing Time and Supra.   Most agents don't provide FB unless I call them.

Jun 12, 2016 07:55 AM
Rainmaker
1,725,996
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

The Mid-Florida Regional MLS is linked to Showingtime and it is automatic when agents set appointments by hitting the Showing Request button 

Jun 12, 2016 06:28 AM
Rainmaker
1,844,291
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

We use Showing Desk but I think I elevated all my responses by changing their stupid standard questions. You have the ability to customize those puppies you know.  I changed my questions to on a scale of 1 to 5, etc.

No people much answer the FB at a decent percentage.

Jun 12, 2016 05:41 AM
Rainmaker
1,502,998
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

We get an email from the lockbox provider (Supra) with each showing.  If interested, I'll call the agent.

Jun 12, 2016 05:16 AM
Ambassador
3,164,294
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I have supra email them, but I don't get a lot of reponse and I don't fight to get it.  I don't give feedback to other agents from my buyers because my agreement with them is to keep their thoughts that are not in the scope of an offer private. 

Jun 12, 2016 05:06 AM
Rainmaker
864,658
Les & Sarah Oswald
Realty One Group - Eastvale, CA
Broker, Realtor and Investor

Our Supra notifies us immediately after a showing. I am always on the phone shortly after requesting for a feedback.

Jun 12, 2016 04:57 AM
Rainmaker
911,338
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

I don't request feedback. If they choose to provide it, that's fine, but it's not a big concern since most of it is vague.

Jun 12, 2016 04:55 AM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I do my own feedback requests by either email (through Top Producer), text or a voice call depending on the situation.

Jun 12, 2016 03:08 AM
Ambassador
4,693,319
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I hate those auto responders that have a survey and I never fill them out.  I will always give feedback when I am asked for it though.  I will email or call agents after they have showed my listings.

Jun 15, 2016 08:42 AM
Rainmaker
1,683,912
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

our MLS uses "Showing time"

Jun 13, 2016 01:16 PM
Rainmaker
4,936,677
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

We have Centralize Showing here in Denver.

Jun 13, 2016 01:31 AM
Rainmaker
5,104,931
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I have Showing Time send out an email request 4 hours after showing, and then three more times every 24 hours after that if I don't receive a response.

Jun 13, 2016 01:25 AM