1,209,215
Capitalization.
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Tony and Suzanne Marri...
Scottsdale, AZ
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Anthony Acosta - ALLAT...
Atlanta, GA
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Mary Yonkers
Erie, PA
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Richard Weeks
Dallas, TX
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Ryan Huggins - Thousan...
Thousand Oaks, CA
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Kartik Subramaniam
Rancho Cucamonga, CA
97,816
There is something called Active Listening. Several commenters have talked of listening, but how does the client know they were heard? Active Listening. To do this, do as Richie Alan Naggar said and repeat what you heard. You don't need to repeat every word, and not as faithfully as a mimic, but don't change the words a lot or they won't seem like the speaker's.
If client says something, and hears the point being repeated by you, they will feel heard, and it builds trust. If you then follow through with whatever was said, you will create a fan.
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Kathleen Luiten
Princeville, HI
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Mary Yonkers
Erie, PA
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Richie Alan Naggar
Riverside, CA
3,071,489
ROFL - nice one Amanda and Jared Christiansen !
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Tony and Suzanne Marri...
Scottsdale, AZ
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Amanda Christiansen
Fort Wayne, IN
1,452,569
Understand that we've been given 2 ears and 1 mouth for a reason! Also, those 2 eyes we've been given will observe the secrets of the soul !
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Mary Yonkers
Erie, PA
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Susan Emo
Kingston, ON
1,502,848
Profile pics are helpful in building trust.
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Mary Yonkers
Erie, PA
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Susan Emo
Kingston, ON
5,583,278
learn how to LISTEN.....
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Mary Yonkers
Erie, PA
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Allie Angeloni
Oro Valley, AZ
3,727,873
The most important skill is being able to produce a grammatical and properly punctuated written communication.
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Margaret Goss
Winnetka, IL
2,220,323
519,324
Abby, People confuse talking or writing with communicating. What we say, how we say it, why we say it and when we say it all matter. What the client is wanting to hear, needing to hear, able to hear all matter. Communicating EFFECTIVELY is a skill, it must be learned, developed and not assumed.
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Carol Wilson
Toronto, ON
1,239,801
921,504
#1. You need to be able to smile, "I want to meet you."
#2. You need to write in a fashion you can not be misunderstood.
#3. Effective communication is not about transmitting data but collecting data.
#4. Be your genuine self. Limps, scars and all. When you are at home in your skin others will trust you. That is the goal of communication. Read that again.
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Carol Wilson
Toronto, ON
4,881,462
I once signed someone while holding a donut. I was accused of talking with food in my mouth.
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Mary Yonkers
Erie, PA
911,228
7,834,939
634,482
4,691,993
I believe all licensees should have very good communication skills and be able to answer their phone, return emails and text messages quickly!
900,008
All - verbal and writing skills, as well as recognizing non-verbal signals.
3,986,258
2,362,579
2,684,009
2,224,473
You need to be able to communicate with a wide variety of people on many different levels and in many different ways...texts, email, on the phone, in person. You get the idea.
1,231,853
823,579
4,800,082
374,987
They should answer the phone when clients call and/or return calls in a timely manner. It really helps close deals faster.
1,466,207
abby tiscareno I would say a top communication should be the skill of negotiating. Your clients wll be pleased with your expertise.
5,048,708
2,781,013
290,969
They should be able to listen to what others are saying abby tiscareno, because what 'they think' may not be correct, and really 'hearing someone' is very important! Best of Luck!!