I think each buyer and seller is unique and the strategy with each situation must be unique as well.

Each person and each situation always seems to be just different enough where my approach will vary somewhat.   The focus is listening and providing pertinent information.   

Make the tough decision to let them go ... and choose not to work with them - for various reasons. Thankfully, that does not happen often. 

Jack,

It is really being in tune with what is needed and wanted and responding.  I think Michael Jacobs made an excellent point about listening...there is not enough listening going around.  A

I try to roll with the punches and do what they expect of me.

Jack Lewitz I maintain control throughout the whole transaction. When buyers or sellers try to control the situation potential problems are a guarantee.

If I represent them, as in having an Agency relationship, I need to get inside their head and understand what they are looking for.  Then I have to become that person, I have to achieve their goal.

They are all different to me.

Different? That's easy, I let my wife handle them ;)

Depends on the buyer/seller - I customize well

I once power washed a house for an elderly lady because she could not afford to have it done, and I knew it would help sell the house.

Treat them all equally by treating them differently! Sometimes you have to go with the flow!

What is needed to reach settlement.

Purchasing a "loaner" laptop and printer for an out of town cash buyer to use while they were here...

It depends on how they want us to communicate with them.

Jack Lewitz - going that extra mile for each of the client! And that mile is different depending on the client.

I'm just me and I get the job done. 

Not too different, video'd several homes for out of state buyers.

I think each buyer or seller is different. All take different amounts of time, work and effort. Communication is key and letting them know what to expect before buying or selling can sure lead to an easier transaction. 

I guess I roll with the punches with each client

Every client is unique, and my approach is too.

 I have had to work through very few tough clients but the ones I do remember; most were the ones that had to have special handling and work with consulates in different countries 

I had a high end out of town buyer that I wanted to keep in touch with so I sent her a picture a day... always something local.

It totally depends on the individual buyer or seller and what they need.

I recently extended an escrow that shouldn't have been extended but closed

These days thinking "inside" the box is different.

When repping sellers: "Don't bring me an offer lower than list"

When repping buyers: "Here's an offer below list, please take it"

Lots of things are different - forms, discussions and so much more.