Chrissi Chapman Topoleski, Passionate about helping others achieve success! (Coldwell Banker Realty)

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Rainmaker
4,143,032
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Past performance or a trusted recommendation.   

Sep 24, 2016 11:28 PM
Ambassador
3,082,818
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Truly Professional:  They know their craft, honest, fair, show up on time, do that they say they are going do to when they say they are going to do it, leave the space in better condition than when they arrived ... you get the drift. 

Sep 25, 2016 01:35 AM
Ambassador
1,585,505
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Michael has this one.  I only refer people I have used in the past with great results.

Sep 25, 2016 01:26 AM
Rainmaker
4,182,927
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Quality of service.

Sep 25, 2016 02:44 AM
Rainmaker
1,256,934
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Competence & Character in my peeps is what matters to me. Can I put my name to this Realtor, Tradesman, professional, etc. ? 

Sep 25, 2016 02:10 AM
Rainmaker
1,707,423
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Service, service, service.

Sep 25, 2016 01:19 AM
Rainer
352,876
Teri Pacitto
Compass - Westlake Village, CA
Real Estate, Your Style...Your Home...My Specialty

I would never refer anyone unless I've had experience with them personally or my clients have had.  

I always follow up with the the client I refer and also the vendor.  Based on the follow up response they either stay on or fall off my list.

Sep 25, 2016 01:18 AM
Rainmaker
5,654,919
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Chrissi,

Many of our decisions are based on SERVICE.  A

Sep 25, 2016 01:01 AM
Ambassador
3,986,760
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

That the person accepting the referral understands that this is important and that I expect a certain standard of service. I want a good fit and the people I am referring to be well taken care of.

Sep 25, 2016 11:35 AM
Ambassador
2,577,307
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Will they perform?   What liability might I have if a locksmith, home inspector, etc. botches the job?

Sep 25, 2016 07:28 AM
Rainmaker
5,572,203
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

level of production and reputation for agents...

reputation for others...

Sep 25, 2016 04:37 AM
Rainmaker
1,644,982
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West - Carlsbad, CA
Presence, Persistence & Perseverance

First, those with whom I have had recent positive experiences. Second, one who is not new in the business.

Sep 25, 2016 02:51 AM
Rainmaker
923,523
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

Each of those you mentioned are of different importance/attributes for me

Sep 25, 2016 01:56 AM
Ambassador
4,609,557
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Performance and customer service will get them on my list of suggestions. It's more complicated with agents

Sep 25, 2016 01:07 AM
Rainmaker
4,054,653
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

If I use them I would refer them.

 

Sep 25, 2016 01:06 AM
Ambassador
1,616,404
Harry F. D'Elia III
RentVest - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

I refer people who I know and trust at this time.

Sep 25, 2016 12:36 AM
Rainmaker
2,808,406
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

Knowing that they will do a good job and that I feel my customer will like/trust/connect with them.

Sep 24, 2016 11:51 PM
Rainmaker
4,210,517
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

I'm with Michael Jacobs on this one!

Sep 24, 2016 11:32 PM
Rainmaker
1,411,679
Raymond E. Camp
Ontario, NY
Licensed Real Estate Salesperson Greater Rochester

One thats does an excellent job at a fair price and when I call they get back to me.

Sep 24, 2016 11:29 PM
Ambassador
3,044,711
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

honesty, work ethic and being dependable. 

Sep 26, 2016 02:09 PM
Rainmaker
4,094,471
Richard Weeks
Dallas, TX
REALTOR®, Broker

How they performed in the past.

Sep 26, 2016 12:11 AM
Rainmaker
1,992,801
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Past experience

Sep 26, 2016 12:09 AM
Rainmaker
767,694
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

Their follow through and personality (I try to match personalities as feasible).

Sep 25, 2016 11:04 PM
Rainmaker
3,070,134
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Michael Jacobs nailed this one!

Sep 25, 2016 09:33 PM
Rainmaker
6,679,073
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

In our state, agents are required to verify the license before referrals to service providers.

When selecting agents, I look at their website and their record of success and usually refer to a RE/MAX agent.

Sep 25, 2016 08:50 PM
Rainmaker
634,332
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

Trust, professionalism, reliability.

Sep 25, 2016 06:31 PM
Ambassador
4,314,394
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Chrissi Chapman Topoleski - in one word - TRUST!

Sep 25, 2016 04:03 PM
Rainmaker
2,224,167
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

The person must be good at what they do, professional and reliable. 

Sep 25, 2016 10:52 AM
Rainmaker
1,394,919
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Either:

A) I've used them and had great results and know they'll do the same for my customers.

B) I personally know them or have done unrelated business with them.

 

Example of B:  I have a past client who is a PI attorney.  I know from interacting with him that he's top notch (he's also the highest rated one in the county).  I know he'll treat my people right.

Sep 25, 2016 09:26 AM
Rainmaker
653,877
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Group Valencia & Aliso Viejo

My reputation is on the line when referring anyone to a client, family or friend.  The only consideration is having someone that will take care of their best interest in the same manner as me.  Financial is not a consideration.

Sep 25, 2016 09:02 AM
Ambassador
3,723,075
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Competence is my deep criteria.  People who you give out as referrals are a reflection on you.  And we are, of course, a reflection on the people who give out names out.

Sep 25, 2016 08:47 AM
Ambassador
5,468,015
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Someone you know can get the job done right.

Sep 25, 2016 08:40 AM
Ambassador
1,767,180
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Reputation for happy clients.

Sep 25, 2016 05:27 AM
Rainmaker
3,985,928
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Anyone I refer people to are people who I would do business with myself.

Sep 25, 2016 04:17 AM
Rainmaker
564,842
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

For home inspectors, we provide at least 3 names - better yet, the link to the website of the local certified inspectors.  In this way, it is our buyer who chooses their inspector after interviewing several. It is not "our" inspector who missed something significant in the inspection. Same thing is true with other vendors, but usually this is preferenced with "I have had successful past experiences with this locksmith, handyman, etc." With a referral for our client to another agent, we interview them and make sure we believe the referred to agent will work well with our client.

Sep 25, 2016 03:52 AM
Rainmaker
1,027,435
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

Ability. Reliability. Honesty and Integrity.  They show up when they say they are going to, they do the job thoroughly and are honest in all dealings. 

Sep 25, 2016 03:30 AM
Rainmaker
535,103
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

If I don't already know them 'personally ' -- Reading their testimonials and/or on-line reviews.  Reputation is key!

Sep 25, 2016 03:29 AM
Rainmaker
827,782
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Good work with integrity and timeliness.

Sep 25, 2016 03:21 AM
Ambassador
3,326,210
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Making sure you know what kind of experience they will have.  Either using someone you know or someone you have gotten rave reviews about.

 

Sep 25, 2016 03:19 AM
Rainmaker
2,807,178
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Chrissi - Our hot buttons are reliability, competence and the same dedication to client service we maintain in our business.

Sep 25, 2016 03:04 AM
Rainmaker
894,197
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

I take care of the hand that takes care of me.

That means when I refer someone to another, the recipient better treat them as they would if it was my Mother. When I hear over the top rave review, I know this vendor has taken care of me by adding VALUE to my relationship to the subject.

Good service IS NOT ENOUGH.

Sep 25, 2016 01:52 AM
Rainer
56,578
LeAnn Sink - Realtor Knoxville, TN
United Real Estate Solutions - Knoxville, TN
#ThinkSink when you need an agent.

They have to offer exceptional customer service, like above and beyond, and to not be weird..... I can't deal with weird and if I can't, then my clients can't.  

Sep 25, 2016 01:49 AM
Rainmaker
1,158,212
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

I have a FAQ sheet to clients....

Sep 25, 2016 01:28 AM
Rainmaker
904,197
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Take/return calls, know what you're talking about/doing, show up when you say you will, don't screw up. If somebody fits that criteria, I will tell the person seeking that help. Not refer or recommend, but tell them that in my experience this person has been competent.

Sep 25, 2016 12:09 AM
Rainmaker
560,397
Ken's Home Team LLC. | 360.609.0226 | Portland, OR & Vancouver, WA Real Estate Team
Ken's Home Team LLC. - Vancouver, WA
- SOLD IS OUR FAVORITE 4 LETTER WORD -

I typically stick with KW agents, because I will call the office and ask for 3 ALC (Associate Leadership Council Agents) and interview them and choose the best of the 3 and then will give them to my client. 

ALC Agents are top agents in that office (they are in top 20% in production) 

Sep 25, 2016 12:06 AM
Rainmaker
2,649,198
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

That all goes as referred....

Sep 24, 2016 11:54 PM
Rainmaker
1,573,723
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

To receive my referral a provider must deliver documented service and results equal to those I deliver. 

Sep 24, 2016 11:48 PM
Rainmaker
1,528,066
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

 

Reputation and a personal interview ( over the phone) if i do not know that person. 

Sep 27, 2016 10:03 AM
Rainmaker
796,132
Susan Laxson CRS
Premier Sotheby's International Realty - Naples, FL
The Michelle Thomas Team

Previous experience with the person's abilities and trust that they will value the referral.

Sep 25, 2016 04:01 AM