Paul S.  Henderson, REALTOR®, CRS, South Puget Sound Washington Agent/Broker! (Fathom Realty Washington LLC)

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Anna Banana Kruchten CRS, CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

Paul well that is ridiculous....somebody had a bad attitude that day. Hope you found a different company. They don't deserve your business.

Mar 07, 2017 12:09 PM
Rainmaker
1,377,228
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I'd remind them that they were referred to me and if they continued to give me shitty service we'd both take our business elsewhere.

Mar 07, 2017 03:05 PM
Rainmaker
5,499,252
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Paul,

I am sure you will find someone else that is willing to work with you.  Some people just love to cut their noses to spite their face.  When we represented buyers and went outside our immediate area, we were always treated with respect and kindness.  A

Mar 07, 2017 12:13 PM
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Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Scary. Tlk about poor service. I have worked with a number of vendors in the next county - inspectors, escrow, title - which is rare for me, and have been very satisfied all around.

Mar 07, 2017 11:52 AM
Ambassador
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I have gone outside of my jurisdiction but, only because the buyers insisted and found the same to be true - the attorney's office staff were not very welcoming.  They were also a referral from a local agent who uses them all of the time.  

When I told her how rude and non-responsive they were to me, she has since, switched attorneys!  It doesn't pay not to be welcoming to everyone who steps foot in your office!

Mar 07, 2017 07:40 PM
Rainmaker
4,164,755
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Wow!! Now that is not a company who is into customer service! I'd call the local agent and let her know about the poor service.

Mar 07, 2017 07:27 PM
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Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I would find another company to work with. Fortunately my favorite title companies have offices throughout my state. Now working with other agents in one particular county near us can really be a bad experience. We are more rural and they think they are better than us. 

Mar 07, 2017 06:12 PM
Ambassador
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Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Part of human nature to treat outsiders differently.

Sometimes better, sometimes worse.

Mar 07, 2017 04:39 PM
Rainmaker
875,141
Troy Erickson AZ Realtor (602) 295-6807
Good Company Real Estate - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Paul - I have only done a few deals outside my local area, but was always treated nicely by the title companies. They are still working the transaction in order to get paid, so not sure why they cared so much about you.

I would probably find another title company.

Mar 07, 2017 04:29 PM
Rainmaker
545,275
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

That is really surprising, Paul S. Henderson, REALTOR®, Broker, Tacoma Washington . I have not heard of a situation like what you discribed. Perhaps you got a new person who hasn't heard of customer service.

Mar 07, 2017 03:56 PM
Rainmaker
144,616
Julie Larson Realtor® Sarasota FL 941-882-0322
PalmerHouse Properties Florida - 941-882-0322 | Serving Sarasota, Manatee & Charlotte Counties - Sarasota, FL
When you're thinking of moving...ThinkSuncoast.com

Wow! Where did you travel to - back in time!!! 

I don't think I'd use that title office for the transaction!

Mar 07, 2017 01:44 PM
Rainmaker
454,541
LLoyd Nichols
Premier Florida Realty of SWFL - Fort Myers, FL
Southwest Florida Homes By The Sea

I have worked quite a few times outside my area and have been treated professionaly though a few do not like when you step in their area. But that is a small percentage as I see it.

Mar 07, 2017 12:43 PM
Rainmaker
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Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I woudl ask to speak with a manager or find someone new. YES, when i travel to other areas, i do get push back. I have a listing now in the Lakes Region of NH and more than 1 has asked why I am listing in their area. One even said "just refer it" as no agent will show it. Ill teach them when i sell it. I may start telling them i am looking to add an office up there. 

Mar 07, 2017 12:37 PM
Rainmaker
5,571,083
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

we do not get treated differently nor do we treat others differently..... we are listing agents and we are as helpful as possible to all buyer agents.... the path of least resistance is what we preach to the members of the team.... that's the path we provide for all buyer agents....and they appreciate it...

Mar 07, 2017 12:37 PM
Ambassador
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Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

The times I have done it I was treated very nicely and professionally as I did them.

Mar 07, 2017 12:28 PM
Rainmaker
4,134,333
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Never had it happen ot me! I would be looking for a different title company, one that offered service!

Mar 08, 2017 06:05 AM
Rainmaker
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Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Have not had that happen to me.

Mar 08, 2017 05:13 AM
Rainmaker
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Gloria Valvasori, Accredited Senior Agent
BETTER HOMES AND GARDENS REAL ESTATE SIGNATURE SERVICE - Mississauga, ON
REAL Experience | REAL Commitment | REAL Results!

Yes, they can sometimes be very territorial and resent you coming " into their area," which to me is ridiculous.  Who cares?  As long as my client buys your listing and your Seller's home gets sold...  Isn't that objective?

Mar 08, 2017 04:44 AM
Rainmaker
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Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

There can be rotten apples found in many barrels.  

Mar 08, 2017 12:32 AM
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Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Paul S. Henderson, REALTOR®, Broker, Tacoma Washington - being in Boston Metro, I have not seen this.

Mar 07, 2017 09:44 PM
Rainmaker
1,208,196
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

I never do, I have a team member in the 5 quadrants of San Diego, we cover the county as a team of local experts.

Mar 07, 2017 09:01 PM
Rainer
318,513
Melissa Jackson
Century 21 Alliance Properties - Azle, TX
Helping You Make The Right Move

Wow! What happened to "We would love to have your business?"  I wouldn't be interested in working with them and would let the agent know why.   To answer your question, NO, I've not been treated that way. 

Mar 07, 2017 08:53 PM
Rainmaker
808,847
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

The only time we have worked outside of our areas is when we were negotiating short sales, but in those instances we worked together with a local agent and we came to know the Title people well there, so weren't treated differently.   Seems like a strange way to do business, treating someone in the industry poorly who is working with you and doing business with you. -Kasey

Mar 07, 2017 08:11 PM
Rainmaker
597,874
Alexander- Slocum
Premiere Property Group, LLC - Vancouver Washington - Vancouver, WA
Realty Team- Vancouver WA Real Estate

We've had good experiences with the Title companies.  However, we aren't in Northwest MLS, and access to some properties can be challenging if the listing agent is not also in RMLS or, doesn't use a combo-box. 

Mar 07, 2017 05:58 PM
Rainmaker
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William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I have seen it both ways.

Mar 07, 2017 05:07 PM
Rainmaker
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Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

We all play nice I think

 

Mar 07, 2017 05:04 PM
Rainmaker
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Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Paul S. Henderson, REALTOR®, Broker, Tacoma Washington Our market is pretty extensive. It pays to play nice in the sandbox.

Mar 07, 2017 04:07 PM
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Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

     That Title Office can go to H-E-double toothpicks.  Find another one.

Mar 07, 2017 02:57 PM
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

I have heard of things like that happening. I rarely go out of area the few times I have I was not treated well. 

Mar 07, 2017 02:29 PM
Rainmaker
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Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

What happens is that we don't realize some times that we are getting extra-ordinary service that exceeds our expectations until we go elsewhere

Mar 07, 2017 01:29 PM
Rainmaker
1,713,102
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

Yes indeed. We are a very territorial bunch. You can't know the entire 1/3 of northern Illinois - it's just impossible.

I would FedX them to her boss.

Mar 07, 2017 12:46 PM
Rainmaker
879,651
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Clearly the information you received is incorrect.

The one speaking could not have been aware of your intentions and may have been guided by a 'protect the mothership' emotion. If it was the owner, clearly your business was not wanted.

And when the 'family' will look you straight in the eye and lie,
they will be hard to trust when the stakes are high.

Hmmm, I wonder what they don't want an outsider to see?

Mar 07, 2017 12:35 PM
Rainmaker
4,029,138
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Truly astonishing! I've never really travelled outside my market area, which covers multiple counties in two states, so I've never suffered such treatment. At the end of the day, if I have a buyer who is looking outside my market, I refer them to the best local agent there.

Mar 07, 2017 12:22 PM
Rainmaker
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I only refer if that is the case.

Mar 07, 2017 11:59 AM
Rainmaker
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Dave Martin (703) 585-4687
Fairfax Realty - Fairfax, VA
Making Realty Dreams a Reality #WeWillGetYouHome

I am going to try an experiment with these older questions... does anyone go back and read them? If I put a response of any sort will the average number of people that acknowledge it by a like notice or will this create a lower result

Feb 16, 2018 06:57 PM
Rainmaker
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Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Goodness!    I usually do not work outside my area.

Mar 09, 2017 01:01 PM
Rainmaker
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Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Lend Smart Mortgage, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

It has been a mixed reaction, until we write an offer; then everything changes!~

Mar 08, 2017 06:57 AM
Rainmaker
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Roy Kelley
Realty Group Referrals - Gaithersburg, MD

You just made a poor selection.

Mar 08, 2017 06:10 AM
Rainmaker
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Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I rarely do, but when I have, I didn't see any difference.

Mar 08, 2017 05:40 AM
Rainmaker
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Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

I don't go outside my area - I refer it out - better for me, better for the customer and spreads the business

Mar 08, 2017 05:25 AM
Rainmaker
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Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Anna Banana Kruchten nailed this one!

Mar 08, 2017 03:30 AM
Rainmaker
1,512,329
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

I never had any issues, but I did not work too far away from L.A. How far outside of local area you mean? different county? state? 

Mar 07, 2017 02:12 PM