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Mick Michaud - I had to edit on my laptop - and re-upload it.
You got to be lucky to make it work....
Rotate your photograph in a program such as GIMP and resave first.
Open it in an editing program, make sure it is oriented correctly, then do a save as, then it should work correctly.
Stevens Point, WI
Debe Maxwell, CRS
Not sure. I started with this portrait, and it stayed portrait. Are you taking pics with cell phone?
Debe Maxwell, CRS
Kathleen Daniels, Prob...
San Jose, CA
That is so bizarre. I have not experienced that before. Maybe the AR Gremlins are at work again. I hope the support ticket is responded to in a timely manner.
This happens from time to time and the only solution I found was to do a print screen and then crop it through paint and upload a new picture. Hopefully someone else has an easier process.
Tony and Suzanne Marri...
I think you have to orient it before uploading it.
Change the orientation of the file on your computer first, then upload that one.
Nina Hollander nailed this one!
I had that same problem. Had to download the picture to my FB page and then load it. Someone should fix this.
This seems to be a Mac issue and you should re save the image on your computer in the proper orientation with a new name.
I have used the Nina Hollander method
I save some photos as portraits and when uploading they stay that way, but I'm on a PC. But there are some better answers here that will hopefully help.
it's an apple issue and there is no magic. I simply screen capture my photo and save under a new name and upload to avoid the issue.
Apple products do this. Save it on it's side or import from a PC.
That's bizarre. Reading the answers to see who can explain this.
You may need to use landscape. Or, post the photograph to Facebook and then copy and paste.
I've had it happen before and I'm not a Mac user. Two things that MIGHT work: resave under a different file name when you're in the right orientation or use a screen capture/editing software to "copy" the photo and then save it as a new file.
that happens to me all the time.... I save it in my downloads.... open it ... rotate it.... save it again.... rotate again....and it's good to put into photo manager..... but don't follow my method.... I don't know squat...
I have happened on import direct from photos on my Mac that I have taken with the phone. if I save it to the Desktop and import, no problem.
I think that the Iphone sometimes does that. You might try a different browser also.
I've had it do it just for grins on occasion.
Unfortunately tech support is somewhat slow at best. See Nina Hollander suggesti
Seems like I am very late to this question and you already have great answers
I have not had this happen, so had to read the comments.
I've had that happen as well - I delete it in AR, upload it in Ribbet, then save it again and upload it back into AR. For some strange reason that works!
Good question I need to learn this also.
done deal now
Looks like you've got the answer already
Not had that happen before.
I have not had that issue
I have had that happen. Just rename the picture and that usually fixes it. A
Mick Michaud I believe this is a cell phone issue. I believe I fixed this by bringing up the photo in Windows Live Photo Gallery and reoriented it and re-saved it.
I have experienced that effect with my iPhone. Had to edit it in PS
Open the image with windows Photos, orient as desired, save as: with new name.
That should strip embedded viewer controls and copy properly into your AR blog.
Try saving it a a necessary layout and upload again. Sometimes if it is a phone picture it does it saving an original layout.
I have no clue! Waiting for some answers from the techies!