Mark Menendez, Expert Sales & Marketing of Luxury Real Estate (Hawaii)

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Rainmaker
1,366,500
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

It depends on your target audience.  The older senior citizens will not be as comfortable with the latest tech as, say, the millennials.   You need to be able to serve those you do business with.  It might mean being a bit of a chameleon.  

Jun 24, 2017 11:59 AM
Rainmaker
1,657,732
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

I don't think keeping up with technology has ever cost me prospects or clients Mark Menendez . Expanding ones horizons always expands ones base.

Jun 24, 2017 11:37 AM
Rainmaker
4,570,606
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Mark,

I think that one has to be adept at adapting for each situation.  I have met many of the younger genration that prefer to be tech ignorant.  A

Jun 24, 2017 12:30 PM
Rainmaker
2,484,023
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

My clients want to know one thing: RESULTS

Jun 24, 2017 12:35 PM
Rainmaker
1,109,028
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

It has helped me with documentation management, more efficient and time saving.

Jun 24, 2017 12:33 PM
Rainmaker
5,500,853
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

You still need to communicate in ways that are comfortable for your prospects and your clients. There are many who have limited internet skills.

Jun 24, 2017 11:44 AM
Rainmaker
940,685
Thomas J. Nelson, Realtor e-Pro, CRS, RCS-D, Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

We are digital and paperless but savvy enough to adapt to the client's needs. I'll print the whole file and sit in their living room and explain page by page, or simply email, Docusign and Zoom meeting you online. We serve all like first class passengers on our airline!

Jun 24, 2017 01:38 PM
Rainmaker
1,222,072
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Richie Alan Naggar Ditto 

Jun 24, 2017 12:48 PM
Rainmaker
1,557,374
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

That's really a great question. I find myself talking less face to face or on the phone now. Between email & texts they would never hear my voice.

There are still people that would prefer a hard piece of paper to mull things over in their decision & I still respect that.

Lots of fancy things but will they get you the job? Possibly just eye candy for those that are less qualified?

Jun 24, 2017 11:52 AM
Rainmaker
2,688,609
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

It has helped way more than hurt. 

Jun 24, 2017 03:43 PM
Rainmaker
777,342
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

Neither. As others have said you adapt to your client. Just more tools to choose from.-Kasey

Jun 24, 2017 01:45 PM
Rainmaker
3,362,517
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

You still have to be prepared to go either way with emphasis on technology when possible.

Jun 24, 2017 12:55 PM
Rainmaker
5,117,645
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

I think you need to use both today....not every client is tech savvy, especially when you work with the elderly....

Jun 24, 2017 12:06 PM
Ambassador
4,366,045
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Some clients are techy, some are not, we work with both.

Jun 24, 2017 08:52 PM
Ambassador
3,983,643
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

I feel like it helps me manage my business better and almost all of my clients adapt and appreciate I am tech savvy.

Jun 24, 2017 05:52 PM
Rainmaker
416,955
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

We have to adapt or die. We accommodate older clients the old school ways, but younger people need us to keep up with changing technology. And our agents have to do this as well. We never fax anymore (except to government offices). We utilize electronic signatures, electronic file storage and all the use of the internet to be found. 

Jun 24, 2017 04:16 PM
Ambassador
2,363,740
Fred Griffin, on leave of absence from ActiveRain
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

  It has helped infinitely.

  When I do encounter someone who is technically-challenged, I walk them through the deal with snail mail, Fax, whatever it takes.

Jun 24, 2017 03:49 PM
Rainer
86,464
Mike Kelly,CRS,CIPS
The MJKelly Team - Santa Rosa, CA
"One of Sonoma County's Natural Resources"

You will know when to roll out the high tech savvy business practice by reading your client. If they are sitting in the car with both phones or ipad minis burning up you know time to rock and roll with high technology! If you've got a lisitng appointment with a "greatest generation" or older Boomer and they resemble a scene out of "That 70's Show" then use the Mini as a show and tell device. Docu-sign? Probably not. I'm a big beliver in "mirroring". However, if the high tech millenial market is for you then you are already there!

Jun 24, 2017 03:35 PM
Ambassador
4,067,782
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

The key is being flexible in your use of technology depending on the client and their needs, interest and knowledge. Not everyone is tech savvy nor wants to be.

Jun 24, 2017 02:03 PM
Rainmaker
4,797,822
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Neither, but it has made my business more efficient.

Jun 25, 2017 05:28 AM
Rainmaker
1,468,916
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

I do both. If I have clients who don't have email or cell phones (there are still a few!), I do everything manually. Whatever works!

Jun 25, 2017 03:09 AM
Ambassador
4,301,228
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Mark Menendez - I'd say, it saves time for sure.

Jun 24, 2017 11:21 PM
Ambassador
1,655,476
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Already did that.

Jun 24, 2017 01:01 PM
Rainmaker
3,424,246
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

I have had clients who didn't own a computer.  Some didn'thave an email address. Nor a cell phone.

If serving consumers who want to work with us is the goal -- we must adapt our way of doing business.  

If the goal is to only work with certain types of consumers, that's another choice.

 

 

Jun 25, 2017 05:14 AM
Rainmaker
3,209,722
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

I've alienated no clients. They expect it.

Jun 25, 2017 04:20 AM
Rainmaker
4,432,467
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I do both.

Jun 25, 2017 03:11 AM
Rainmaker
1,500,532
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

Yes, I like being paperless, makes life much easier. I do not think it can help to win business because everyone expects you to be mobile and digital, you can loose business if you do not provide high tech service to those clients. 

Jun 24, 2017 11:19 PM
Rainmaker
525,754
Dave Halpern
Keller Williams Realty Louisville East (502) 664-7827 - Louisville, KY
Louisville Short Sale Expert

High tech is expected from us, even if some of our clients are not

Jun 24, 2017 08:04 PM
Ambassador
3,440,881
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

It has helped me be more efficient and allows me to do more business - because it saves so much time. That said, I do still have clients who don't 'do technology' and I am more than happy to accommodate them the old-fashioned way!

Jun 24, 2017 07:57 PM
Rainmaker
2,826,031
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

I am with Carol Williams on this.

Jun 24, 2017 06:34 PM
Rainmaker
1,034,843
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

How about realtor less online purchase?

Until you win the bid there is no paperwork. If you won bidding and want out, you lose $2500 deposit. The runner up gets the house.

Jun 24, 2017 04:49 PM
Rainmaker
3,054,229
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Bob "RealMan" Timm  nailed this one!

Jun 25, 2017 09:47 AM
Rainmaker
1,262,862
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

No, I have the tech and I also have the paper.  Why?  Tech fails more often than paper and pen and is not as flexible when you're in the field.

Jun 25, 2017 09:33 AM
Ambassador
1,614,040
Harry F. D'Elia
RentVest - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

paperless allows more time to spend time clients

Jun 25, 2017 06:55 AM
Rainmaker
1,559,000
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Geneva Financial, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

Definitely has helped

Jun 25, 2017 06:38 AM
Rainmaker
1,383,927
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Mark Menendez You have to adjust to the clientele's needs who you are working with. Not everyone is tech savvy.

Jun 25, 2017 06:19 AM
Rainmaker
3,049,643
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Technology is just one tool to use in this business, and those who rely on it alone without service, are losing business to us who are offering good service

Jun 25, 2017 05:06 AM
Rainmaker
4,160,125
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I still do both with having a variety of clientele both techy and non-techy.

Jun 27, 2017 07:28 AM
Rainer
304,409
Melissa Jackson
Citiwide Alliance Realty - Weatherford, TX
Helping You Make The Right Move

Hasn't caused any issues for me. I'm adaptable.  Will work with paper and pen as well as electronic documents. 

Jun 26, 2017 09:49 PM
Rainmaker
3,857,177
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

I don't think it has hurt my business. I find out from the beginning how clients want to communicate. I have an 83 year old seller who likes to text to communicate.

Jun 25, 2017 04:43 PM
Rainmaker
3,983,683
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

No

Jun 25, 2017 08:05 AM
Rainmaker
1,570,633
Mike Cooper, GRI
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

I agree with Carol Williams. It really depends on the audience. Our millennial clients love our tech savvy company. Older clients need a little more paper and less blue screens.

Jun 25, 2017 06:42 AM