Special offer
Virgie Vincent, Real estate agent, interior designer, and stager (Vergee Interior Design)

Spam prevention
Ambassador
2,188,163
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

You need to respect yourself and set professional boundaries... or others will not respect you.  Of course, there can be extenuating circumstances in the heat of negotiations but, for the most part, you need to establish hours of business.  

Jul 10, 2017 07:37 AM
Ambassador
2,071,506
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

I tell my clients to call me, when they need me.

If I answer my phone... I'm working.  If I don't answer my phone, leave a message and I'll get back to you as soon as I can.

There's really no such thing as a "Real Estate Emergency" that can't wait 'till morning.

Jul 10, 2017 08:22 AM
Rainmaker
716,032
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

In my early days as a new licensee, I was given excellent advice from a pro. Make sure you "schedule" time for yourself and your family. Your clients don't need to know that the "appointment" you have Thursday at 4 is to watch your son's little league game. If you don't make sure these important dates are scheduled, you can become consumed with your clients at the expense of your family.  Professional boundaries are important. But so is being available for your clients. My phone is on until 9 pm each night.

Jul 10, 2017 07:41 AM
Ambassador
5,254,675
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

I was doing very well with setting limits until early spring of this year and I succumbed to the same thing that Eve mentioned! Now, if I'm awake and not in front of anyone, I will answer my phone!

I have rationalized that it saves me checking voicemail in the mornings when I get up!!

Jul 10, 2017 07:39 AM
Ambassador
3,589,741
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

My clients are respectful and rarely is there a need to contact me after 6 or 7. If we're in the middle of a negotiation, that's different. I'll do what I need to do (within reason) to get the deal to escrow for them.

Jul 10, 2017 05:34 PM
Rainmaker
2,221,377
Anthony Acosta - ALLATLANTAcondos.com
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I do not have restrictions on hours.

Jul 10, 2017 05:07 PM
Rainer
216,904
Sharon Altier
Coldwell Banker Realty - Elmhurst, IL
Luxury Property Specialist, CSC, SFR

Clients have ways to contact me any time.  Whether I choose to pick up the phone or reply to text or email at that time is other story.

Jul 10, 2017 10:56 AM
Rainmaker
1,728,256
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

24/7 with some limits

Jul 10, 2017 09:09 AM
Ambassador
3,349,554
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Whatever is necessary ... I am in control. The tail does not wag the dog in my business. 

Jul 10, 2017 08:33 AM
Rainmaker
530,198
Kathryn Acciari
Central One Federal Credit Union - Shrewsbury, MA
Mortgage Loan Originator

I feel that 9 am to 8 pm offers plenty of time to get the work done. 

Jul 10, 2017 07:59 AM
Rainmaker
613,494
Eve Alexander
Buyers Broker of Florida - Tampa, FL
Exclusively Representing ONLY Tampa Home Buyers

If I am awake and not with a client, I am available...

Eve

Jul 10, 2017 07:35 AM
Rainmaker
1,712,776
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

My evenings are for my wife and I.

Jul 10, 2017 07:32 AM
Rainmaker
4,582,434
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

If I'm available I answer.  If not, the call will go to voicemail.  I find most people are respectful and if they are not, it's not going to be a very long relationship. 

Jul 11, 2017 04:29 AM
Rainer
187,002
Raj Taj
RE/MAX - Lake Bluff, IL
Drive By Blessings!

If they're cute, they can call me day or night.

Jul 10, 2017 08:25 PM
Rainmaker
1,624,853
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

I am available any time, but most contacting is happening via text or emails, so it does not bother me. 

Jul 10, 2017 11:33 AM
Rainmaker
1,056,663
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

I have relatively strict hours. I am not a 24/7 365 free information line for looky-loos. My clients get a little bit more leeway with me.

Jul 10, 2017 08:54 AM
Rainer
353,865
Jim Cheney
Saint Francis Property Santa Rosa, CA - Santa Rosa, CA
Rincon Valley Realtor 707.494.1055

I agree with Alan May , If I feel like answering the phone, then I guess I'm working.  Most people (even strangers) seem to know proper boundaries anyway.  

Jul 10, 2017 08:31 AM
Rainmaker
5,113,121
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I am not available 24/7 and don't pretend to be. I run a business not a call-in center. Is your doctor or lawyer or account available 24/7?

Jul 10, 2017 07:51 AM
Rainmaker
5,583,328
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I was always available by phone until 9:00pm.... 

Jul 10, 2017 07:34 AM
Rainmaker
599,734
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

For sales I am always available. For property management, I keep office hours and then have a special number for emergencies.

Jul 11, 2017 06:22 AM
Rainmaker
853,132
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

If I'm available, I'll respond. MOST people are respectful and even if they reach out "after hours", it seems they just want the monkey off of their back.  If I get annoyed at the time they reached out, that's really my problem & I have to continually "train myself" to respect the boundaries I encourage new agents to set. 

Jul 11, 2017 05:24 AM
Rainmaker
4,319,773
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Virgie Vincent - my clients are from my close circle and many of them know my home number, too.

I do talk business with them if it is really essential. At the same time, when I am away, they do respect my time.

It is a two-way street.

Jul 10, 2017 11:28 PM
Rainmaker
766,079
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Group Valencia & Aliso Viejo

Call, text or email me anytime, day or night. I either available or will get back to you when I am.

Jul 10, 2017 08:10 PM
Rainmaker
1,553,599
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

Mon-Fri 8-6

Sat by appointment but typically 9-5 does the trick.

Sunday off.

I've written several blogs on the topic of Rest & Recovery and Boundaries if you want to search my blog. Many agents will brag on 24/7 and I guarantee you they're not happy. There's a cost for 24/7 that is greater than the cost of having hours some won't respect. Typically it's other agents, not my clients that test my boundaries.

Here's one to get you started:

 It's a Balancing Act, Never True Balance, That Sets You

Jul 10, 2017 07:55 PM
Rainmaker
808,379
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

The hours that I take calls are from 7 am - 10 pm unless I'm in an offer situation. I try to available as possible.

Jul 10, 2017 06:30 PM
Rainmaker
2,784,726
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

7 days a week from 7 am to 7 pm...the 777 plan

Jul 10, 2017 05:46 PM
Rainmaker
4,961,536
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Monday to Thursday 9 to 8 and Friday and Sunday 8 to 5

Jul 10, 2017 04:27 PM
Rainmaker
544,014
Dave Halpern
Dave Halpern Real Estate Agent, Inc., Louisville, KY (502) 664-7827 - Louisville, KY
Louisville Short Sale Expert

I multiply my availability by having an assistant. That adds eight hours a day to my ability to get things done while routine tasks are handled by someone else.

Jul 10, 2017 03:10 PM
Rainmaker
3,988,013
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I am very available and arrange my appointments when I am able to show and meet people. Many people are very respectful and do not call me late at night.

Jul 10, 2017 02:53 PM
Rainmaker
1,506,163
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I have set hours, however if it's a critical situation I'll work on it past those hours.  I used to be in the "if I'm up, I'm working" group, now I've learned how to relax.

Jul 10, 2017 02:47 PM
Ambassador
2,684,669
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

  I keep hours, take Sundays off. 

Jul 10, 2017 01:22 PM
Rainmaker
913,568
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

I'm flexible within reason.

Jul 10, 2017 12:52 PM
Rainmaker
1,201,652
Doug Dawes
Keller Williams Evolution - 447 Boston Street, Suite #5, Topsfield, MA - Topsfield, MA
Your Personal Realtor®

I tell them not before 9 a.m. or after 9 p.m.

Jul 10, 2017 11:40 AM
Rainmaker
1,466,257
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Virgie Vincent Business hours only.

Jul 10, 2017 09:02 AM
Rainmaker
5,240,031
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

7am until 10 pm daily for agents to contact me when I was managing!

Jul 10, 2017 08:40 AM
Rainmaker
7,864,157
Roy Kelley
Retired - Gaithersburg, MD

Availability hours are up to the individual agent. If you are not available, they will often call another agent.

Jul 10, 2017 07:51 AM
Rainmaker
4,901,858
Richard Weeks
Dallas, TX
REALTOR®, Broker

It depends on the client and the situation.

Jul 10, 2017 07:45 AM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

The key to maintaining a proper quality of life is to manage EXPECTATIONS.

As long as the citizen/client/associate knows what to expect (what will happen next and when) an agent will be able to maintain better control over their personal life.

Some can get away with "OFFICE HOURS' while others have a marketplace that stays open beyond those hours. For the latter group, if they are too liberal with their private life they will live in response to those who choose to jerk their chain.

Jul 10, 2017 07:38 AM
Rainer
1,194
Saarv Singh
School - Century, FL
Teaching is like making the Future Bright.

All of them have really wrote the nice thing here.

Click Here Redirect Menu About Contact T&C

 

Aug 09, 2017 12:40 AM
Rainmaker
5,877,915
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Over the last few years, I have set times for business.   I turn my phone on at 8 am, and off at 8:30 pm.   Of course there are times when negotiating that those times are extended.

Jul 12, 2017 07:34 AM
Rainmaker
991,352
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

I don't answer unknown #'s past 8pm, known are limted to 9pm

Jul 11, 2017 06:29 AM
Rainmaker
4,800,132
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

They can call or email me anytime.  Unless it's urgent, I don't respond after 7 PM or before 8 AM.

Jul 11, 2017 06:29 AM
Rainmaker
3,071,489
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Normal business hours - exceptions by prior appointment

Jul 11, 2017 06:12 AM
Ambassador
6,418,755
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I have not particular hours, I answer when I can, and let it go to vm when I cannot.

Jul 10, 2017 10:04 PM
Rainmaker
5,772,587
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

We concur with Carol Williams .

Jul 10, 2017 08:49 PM
Rainmaker
3,986,308
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I will answer anytime but I give clients time tables

Jul 10, 2017 08:30 PM