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Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Polite way: 

" I am kind of busy not able to take another client".

A direct way:
"You have a unrealistic expectation. This strategy will not work."

A rude way:

"You want me to take you the homes as your Supra doorperson. You picked up the listing card and plan to strike a deal direct with listing agent." "Please get out my car and walk home.!" 

Sep 19, 2017 08:28 AM
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

 I DID set one free once, and I didn't care where they went....they actually stayed with my office and another agent accepted their abuse....soooo abusive.... I took it for about 4 minutes.... and it was via a voice mail... I retrieved my sign, lockbox and left their key on their kitchen counter.... locked the door behind me...canceled the listing in MLS.... and DONE... let a voice mail for him that I just "cut him loose" and emailed the canceled listing.


Sep 19, 2017 08:21 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Unlike Mark Twain, I have met those I  do not like and refer them out to people with more tolerance and patience.

Sep 19, 2017 08:50 AM
Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

 Most recent was a couple of years ago.  Seller would throw temper tantrums, make accusations... I told her it was in her best interest to use another Broker.  I picked up my toys and went home.

Sep 19, 2017 08:40 AM
Nina Hollander
Coldwell Banker Realty - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

One of the two hardest lessons to learn... first, how not to take on the wrong business. Second, how to fire the wrong business... and yes, I have fired clients and as you said it's a wonderful sense of relief.

Sep 19, 2017 08:20 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

I have let clients "go".   Buyers and sellers.  Not necessarily easy but if it's not a good fit, it's best to move forward.    

Sep 19, 2017 10:20 AM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Oh Lordy. 5 in the past 60 days.
ALL my listings have a mutual kickout clause - if it was an error to accept the client, I want out quickly.
Buyers, if they are in la-la land, they can go back burner, be canned outright or referred.
I need my life to be happy.

Sep 19, 2017 09:22 AM
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

Yes, done that.

Sep 16, 2018 12:02 PM
Evelina Tsigelnitskaya
SIB Realty - Sunny Isles Beach, FL 305-931-6931

When it is time. 

For sure, you will find the answer

Sep 16, 2018 12:01 PM
Dave Halpern
Keller Williams Realty Louisville East (502) 664-7827 - Louisville, KY
Louisville Short Sale Expert

About once a year.

Sep 19, 2017 01:12 PM
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Lend Smart Mortgage, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

One time. Now I won't even take the clients like that to begin with

Sep 19, 2017 11:41 AM
Sharon Altier, SFR
Lawton Realty Group, Inc. - Elmhurst, IL
Your Real Estate Partner

Absolutey!  Within the last year, I informed them that while I appreciated their intereset, another agent would best meet their needs.

Sep 19, 2017 09:52 AM
Debe Maxwell, CRS | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I did that last year and yes, it was the best feeling in the world! The lady was a true _____ to work with and I even suggested someone for her to call (my least favorite agent in Charlotte!!).

Let the _____es unite!

Sep 19, 2017 07:41 PM
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

It been a few years but I remember it like yesterday. It was a sweet and welcomed parting.

Sep 19, 2017 06:58 PM
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

Been about 2 or so years ago

Sep 19, 2017 05:29 PM
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

Yes, about a year ago. I too, felt relief after doing it. I did not and do not regret it for a second.

Sep 19, 2017 05:09 PM
John Meussner
Mason-McDuffie Mortgage, Conventional Loans, Jumbo Loans, FHA, 203(k), USDA, VA, - Walnut Creek, CA
#MortgageMadeEasy Walnut Creek, CA 484-680-4852

I do it all the time - I have colleagues that capable and less busy, and some people just aren't a good fit to work with.  I try to help everyone, but I'm not a fan of working with people who refuse to help themselves.

Sep 19, 2017 02:53 PM
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

We have determined that sometimes the work load for a person is beyond the potential paycheck. A parting of the ways can be done tactfully by letting them know that you don't believe you are able to fulfill their expectations and wish them well with another agent. Then get a good night's sleep with that burden off your shoulders!

Sep 19, 2017 12:23 PM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I have let them go but why would I inflict punsihment on people I like?

Sep 19, 2017 10:40 AM
Ryan Huggins - Thousand Oaks, CA - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I came close once, but never pulled the trigger.

Sep 19, 2017 10:12 AM
Joe D'Agostino
NMLS# 729950 - Manahawkin, NJ
Mortgage Officer 46 years!

In the Mortgage business I have "fired" several people over my 47 years. For the most part,they refused to get me documents,or felt like, because they were putting 40,50 60% down, they should not go through the intense amount of paper work, that goes with a mortgage. I just said, that maybe it is best you use another mortgage banker. After I said that, almost all stayed with me. When I tell them, "I only get paid,when you close." I think they realize we are on the same team.

Sep 19, 2017 10:07 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

When I did do it...It was the right thing to do

Sep 19, 2017 09:56 AM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I usually refer them to an associate.

Sep 19, 2017 08:32 AM
Francine Viola
Coldwell Banker Evergreen Olympic Realty, Olympia WA - Olympia, WA
REALTOR®, In Tune with your Real Estate Needs

Sure have!  And I don't feel guilty about it!  If you are truly working for the client, then it's in their best interest to have an agent that can work with them.  You can't be expected to be BFFs with everyone!

Sep 19, 2017 08:32 AM
Evelyn M Epperson
Coldwell Banker Residential Brokerage - Johns Creek, GA
A Tradition Of [Excellence, Trust & Service]

About 5 years ago I told a buyer I did not think I could help them. He was a little too picky and suspicions about everything.  I was not happy about anything!

Sep 23, 2017 12:33 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I had a couple buyers very unreasonable with price and their needs, and did not ever say good bye, but stopped contacting them.   Never did a buyer's agency either.   KUDOS to you for letting them go, it can feel invigorating! 

Sep 21, 2017 07:31 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

It happens from time to time.

Sep 20, 2017 07:23 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I do this whenever I think it's necessary and always feel good about it.

Sep 20, 2017 06:36 AM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

Yes! Too many agents kill themselves trying to please everyone. I work a certain way and my methods are not suitable to everyone. 

Sep 20, 2017 05:21 AM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel


Sep 20, 2017 04:50 AM
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Christine Kankowski North SD and Temecula - oh yes. A few times - simply mentioned that we are not a good match.

Sep 19, 2017 11:16 PM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

It has been a couple of years and it was for a violent man, heavy drinking who would forget we spoke and yell for not talking to him, the next day would come and repeat. 

Sep 19, 2017 04:09 PM
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

It's been a while 

Sep 19, 2017 08:47 AM