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Fred Griffin Florida Real Estate, Licensed Florida Real Estate Broker (Fred Griffin Real Estate)

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Rainmaker
3,988,007
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I bundle cell phone with Direct TV and ripoff doesn't begin to say what they are doing to me. I will be doing something about that very soon.

Dec 18, 2017 07:37 PM
Rainmaker
851,242
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

EVERY month.  And cable service is a monopoly around here so it's more than frustrating.  And cell service?  Dear lord I'm still recovering from that debacle in Oct!!

Dec 19, 2017 04:51 AM
Rainmaker
1,052,321
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

I've had AT&T 15 years, great deal--free agent, grandfathered. One of my best clients is a T-Mobile/Metro PCS retailer I placed into 5 different sites, minds my website and does other stuff for me. I tell everybody to switch to T-Mobile because he's a great client. But I won't venture into the unknown. The carriers are all crazy. When you need help, you're talking to someone from a 3rd world country who will upsell you at any turn, sign you up for services you don't want and lie to you when you tell them to discontinue features.
You just have to keep beating the living daylights out of them, escalating until you get the right nerd to throw the right switches. If there's a local presence, go in there and do the gorilla on the counter. Public displays of angst can be effective. LOL

Dec 19, 2017 04:32 AM
Ambassador
5,230,159
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Fred, Typically Twitter does the trick of getting it done - TYPICALLY, they don't want the negative social media publicity. Keep hammering them on Twitter and I'll bet they'll rescind that bill!

Good luck!

Dec 18, 2017 09:41 PM
Rainmaker
2,220,654
Anthony Acosta - ALLATLANTAcondos.com
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I have not Fred. 

Dec 18, 2017 09:14 PM
Rainer
231,224
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

i think these companies are crooks. i have been convinced of this for 20 years. i have only known one company who wasnt. and they sold out to a crook

Dec 18, 2017 08:42 PM
Rainer
140,560
Richard L. McKinney P.A.
Atlantic Shores Realty Expertise - Port St Lucie, FL
For Results that MOVE you on the Treasure Coast!

Yes! Every 12 months I have to call At&t to threaten to cancel my internet and cable bc it goes from $155 per month to $212 ... After 30 minutes of  bitching they lower me back down to $155 and usually throw in 3 free months of HBO and I am set for year... the cycle continues...

Dec 18, 2017 07:59 PM
Rainmaker
1,525,616
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Absolutely and I have been given refunds too.

Dec 18, 2017 07:10 PM
Rainmaker
5,583,278
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I bundle everything.... it's the same figure every month.... not overcharged.... 

Dec 19, 2017 10:52 AM
Rainmaker
1,231,853
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Crooks, thieves and double-back-stabbers and now they will feel emboldened with net neutrality gone and major tax break.

Dec 19, 2017 10:12 AM
Rainmaker
1,711,988
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Unfortunately yes, by Sprint several times, Cable provider(Brighthouse), Bank of America..my list is long.

Dec 19, 2017 07:54 AM
Rainmaker
989,652
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

I get ripped off by them every month - I mean really wtf is "surcharge"?

Dec 19, 2017 07:06 AM
Rainer
117,135
Christine Kankowski North SD and Temecula
House Match Inc - Poway, CA
Excellent Sales and Property Management

OMG  YES..  We have written documentation of what our charges would be mnonhtly, when the bill came it was more than that.  When we called the office, they said, I'm sorry, we cannot honor that.  I have it in writing....

It's not going to end well for them.

Dec 19, 2017 07:02 AM
Rainmaker
5,217,392
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

You have to watch them like a hawk or you will be duped!

Dec 19, 2017 06:09 AM
Rainmaker
644,155
Greg Large
ERA Real Solutions - Grove City, OH
A Tradition of Trust

Yep, Direct TV being the worst experience ever, trained LIARS.

Dec 19, 2017 06:04 AM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I hope you win this case.

Dec 19, 2017 05:55 AM
Rainmaker
3,071,489
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Not that I'm aware of...I'm sure Suzanne (Treasurer) would have told me if they had tried to...

Dec 19, 2017 05:26 AM
Rainmaker
556,536
Greg Cremia
Shore Realty of the Outer Banks - Nags Head, NC

And these are the companies who are going to lower our costs because now they don't have to operate under the buden of net neutrality. Hold on, this ride is about to get bumpy.

Dec 19, 2017 04:53 AM
Rainmaker
846,475
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

All of the time! I added an ATT router with a ONE time fee only to receive the monthly bill with and addition $10 charge-disputed and dropped with apology. Next month it was back! After 3 months finally no more. You have to pay attention!

Dec 19, 2017 03:56 AM
Rainmaker
5,104,931
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Fortunately not. I did have a few rounds with AT&T and the best day of my life was the day I told them to take a hike!

Dec 19, 2017 03:35 AM
Ambassador
6,393,609
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

That is what they do.

Dec 18, 2017 09:30 PM
Ambassador
3,164,294
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

yes and once I escalated my "issue" to the CEO of AT&T to solve it. 

Dec 18, 2017 08:55 PM
Rainmaker
7,836,431
Roy Kelley
Retired - Gaithersburg, MD

Thanks for sharing your experience.

Dec 19, 2017 02:43 PM
Rainmaker
3,416,038
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

They all do it and i am on them.  constantly watch my Sprint bill and requet changes when they over a new plan or mine goes up. Same with Comcast. Ask nice and you get big savings

Dec 19, 2017 11:54 AM
Rainmaker
1,503,028
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Them and insurance companies apparently can change your coverages without your knowledge or consent.

Dec 19, 2017 11:43 AM
Rainmaker
1,239,901
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Spectrum 

Dec 19, 2017 11:04 AM
Rainmaker
5,772,575
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Fred,

We have been with Verizon since they bought the first company we were with in Los Angeles.  Once my bill was wrong and they took care of it immediately.  During this horrible fire time, they have extended  unlimited data time for all their customers in Santa Barbara County and in Ventura County.  We thought it was a gracious gesture and great PR with teeth in it r!

Dec 19, 2017 10:07 AM
Ambassador
3,345,221
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Yes ... crooks! 

Bait and Switch happens a lot. 

Dec 19, 2017 10:00 AM
Rainmaker
1,712,676
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

We are very happy with Verizon but we monitor all bills and credit cards.

Dec 19, 2017 06:57 AM
Rainmaker
1,466,207
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Fred Griffin Yes, recently my router would not bring up my other devices. A FiOS tech came to the house, said my router was defective and replaced it with a new one. Everything worked great again until they sent me a bill with a ten dollar per month charge for the router. We're going back and forth discussing why I should have to pay for a piece of their equipment that became defective and had to be replaced. Now I'm also finding out their latest technology router does not cover my whole home like the old one did.

Dec 19, 2017 06:53 AM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Those who have not been 'ripped off' are simply unaware of the fact.

These gate-keepers to all our communications are going to become even more impervious to customer outrage because the big four knows the consumer has no options. And a virtual monopoly means service is provided through commercials, not in delivery, much like NAR and it's associations.

Dec 19, 2017 05:34 AM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Fred, this happens with big companies. I stopped fighting with Verizon - as per them I did not return the equipment and I did! What can you do?

Jan 03, 2018 11:02 PM
Rainmaker
5,868,689
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Yes, and have to call Comcast every so often and threaten to cancel, then they give me my "best rate" again.  So stupid.

Dec 22, 2017 10:39 AM
Rainmaker
4,936,716
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

They do bait and switch so much.

Dec 20, 2017 12:14 PM
Rainmaker
4,272,548
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

OUCH!

Dec 19, 2017 08:15 PM
Rainmaker
3,986,258
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I have been with Verizon for 10 years and never had an isue

Dec 19, 2017 07:51 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Yes

Dec 19, 2017 06:11 PM
Ambassador
2,684,109
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

  End of story:   TWITTER!

    After several back and forth DM's, CenturyLink reduced the bill by $75.95

    Dropped from $187.09 to $111.14

Dec 19, 2017 04:15 PM
Rainmaker
2,182,552
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

I detest Comcast

Dec 19, 2017 05:19 AM