HOMEiZ.COM Real Estate Technology, The Real estate social network (HOMEiZ.COM)

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Ambassador
4,152,218
Jeff Dowler, CRS
eXp Realty of California - Carlsbad, CA
The Southern California Relocation Dude

It depends. Tech may be great but if the agent isn't it and the service is poor it can still be a lousy experience

Feb 03, 2018 09:39 AM
Rainer
186,892
Raj Taj
RE/MAX - Lake Bluff, IL
Drive By Blessings!

Well gee wiz...of course!! You knew the answer, this is a no brainier!

Feb 03, 2018 10:12 AM
Rainmaker
1,247,329
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I do HOMEiZ.COM HOMEiZGROUP 

Feb 03, 2018 10:14 AM
Rainmaker
1,588,643
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

Yes I do. I think that with pics, videos they get a good feel for the actual home. On the other hand, it might not be good for some types. They won't look at other homes that have bad pictures are in good condition but might be a good fit for them. Go figure.

Feb 03, 2018 09:56 AM
Rainer
230,724
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

i think as the landscape changes, so do their expectaions. i think they are seldom happy (in general)

Feb 03, 2018 09:52 AM
Rainmaker
5,262,734
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

Yes....

Feb 03, 2018 09:29 AM
Ambassador
3,598,593
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Not necessarily. I think that there are some agents whose face and voice are likely the screens on their clients' phones & computers. They are SO into technology, they forget they are working with humans...and it shows!

Those who are truly customer-service driven use technology as a time-saving tool so they CAN provide the optimal experience to their very human clients!

Feb 03, 2018 07:36 PM
Rainmaker
2,531,058
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Customer service is the driver and the bus is the agent

Feb 03, 2018 03:14 PM
Rainmaker
4,728,783
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

We have clients who are top producers in luxury real estate.  They understand that consumer experience depends on personality, communication and relationship.  Technology is a help.  It is not the end all be all.  Without technology some of our older clients were still making the top 25 on the Wall Street Journal list...imagine that?  A

Feb 03, 2018 12:46 PM
Rainmaker
5,671,084
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Technology does not always provide a better consumer experience.

Those of us who have be around a long time recall happier consumers during simpler times.

Feb 03, 2018 10:22 AM
Rainmaker
497,880
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

I would say "Yes" - "Absolutely" - "For Sure" - "No Doubt About it"

Feb 03, 2018 08:57 AM
Ambassador
1,701,578
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Very simply, yes.

Feb 03, 2018 08:55 AM
Rainmaker
1,872,875
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Technology can only go so far 

Feb 03, 2018 08:52 AM
Ambassador
2,410,278
Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

 Yes

Feb 03, 2018 08:39 AM
Rainmaker
1,432,188
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Only if great personal communication is incorporated into the process. 

Feb 09, 2018 11:45 AM
Rainmaker
2,856,558
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

A buying and selling experience is 100% hinged on the agent. Technology won't / can't do what an agent does for their clients.  Agents may use technology to enhance the experience BUT technology alone will not. 

Feb 04, 2018 09:48 AM
Rainmaker
1,286,372
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

No.  Technology takes away from it in many aspects.

Feb 04, 2018 08:52 AM
Rainmaker
3,363,882
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Up to a point. Technology is a tool that can't be overcome by service from a poor agent. And then there is so much information on the web that isn't correct. I get calls all the time about properties people see on Zillow that haven't been on the market for years... people get all excited about homes that are not even for sale! I don't see that as a positive experience. And then there are the AVM's... which lead people to incorrect conclusions about the value of their homes or homes they are considering purchasing.

Feb 04, 2018 04:55 AM
Ambassador
3,187,399
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Actually I don't. There is too much bad information on the internet and the data is different in every state. Some maybe old information....

Feb 03, 2018 10:39 PM
Ambassador
4,543,741
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Things are always changing, not sure what better means though, but it likely will be better for all who learn to adapt to the changes.

Feb 03, 2018 09:42 PM
Rainmaker
3,120,492
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

In ome cases technology causes more questions than answers when it comes to consumers

Feb 03, 2018 03:48 PM
Rainmaker
2,945,755
John Pusa
Berkshire Hathaway Home Services Crest - Glendale, CA
Your All Time Realtor With Exceptional Service

HOMEiZ.COM HOMEiZGROUP yes.

Feb 03, 2018 01:37 PM
Rainmaker
1,976,142
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

Make it drive through quick and easy. Folks are busy so the on the run better ways than dragging them into the office that are available any hour of the day, no matter where your buyer is or what device he or she is using. If you do deliver completely, quickly, easily,  super size it all you list more, sell more HOMEiZ.COM HOMEiZGROUP !

houlton me mcdonalds drive through image

Feb 03, 2018 01:11 PM
Rainmaker
760,647
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

What consumers would consider a better process would be leaving out the agents.

Feb 03, 2018 11:26 AM
Rainmaker
577,089
Gloria Valvasori, Accredited Senior Agent
BETTER HOMES AND GARDENS REAL ESTATE SIGNATURE SERVICE - Mississauga, ON
REAL Experience | REAL Commitment | REAL Results!

As long as the buyer is okay with technology, and using a paperless system, it makes it a great experience for all.  

Feb 03, 2018 10:01 AM
Ambassador
3,984,686
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

It is the way I use it and my clients love the conveniences of being informed.

Feb 03, 2018 09:42 AM
Rainmaker
1,395,177
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

HOMEiZ.COM HOMEiZGROUP I don't know if it is better, but it does give them more options. Z is an example.

Feb 03, 2018 09:11 AM
Rainmaker
801,030
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Better consumer experience?

According the the consumer the answer is a resounding YES!

What I SEE is the challenge of 'unlearning' these consumers because of the Jerry Seinfeld principle.

When asked "How do you go about creating your comedy?" he responds, 'Pick something you know to be false and prove it true. It will be funny."

Consumers have been on the short end of the comedy script. However, they are happy,  So when does an agent say, "it simply isn't true."

Feb 03, 2018 08:47 AM
Rainmaker
1,273,383
Valeria Mola
SIB Realty - Miami, Sunny Isles Beach - Sunny Isles Beach, FL
305-607-0709 SIB Realty Condos for Sale and Rent

For sure.

Jan 06, 2019 04:20 PM
Rainer
69,338
Shawn and Angela Miller
Berkshire Hathaway HomeServices Amabassador Real Estate - Lincoln, NE
Lincoln and Omaha, NE REALTORS®

Yes and no.  For the no, I see a lot of buyers getting misinformation online.  For the yes, e-signing has streamlined the paperwork nicely.

Mar 04, 2018 09:58 AM
Rainmaker
1,504,993
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

Yes!

Feb 05, 2018 12:54 PM
Rainmaker
568,815
Tony Lewis
RE/MAX of Valencia (Hall of Fame) 30 year Valencia Resident - Valencia, CA
Summit Real Estate Santa Clarita & OC Laguna Nigel

The technology presents benefits and obstacles.  We can't go backwards so we need to make it an advantage.  It is our job to show why we have the knowledge and expertise to take fullest advantage of the technology and to show our clients why they need to run everything they find by us.  One thing I'll do is let them know that it is not mandatory to put all listing online.  There are many others such as why zillow, turlia and other sites are not realiable and in fact misleading.

Feb 04, 2018 01:17 PM
Rainmaker
657,101
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
Carolina Life RealEstate & Relocation 919-602-8489

I see it as a necessary buying experience as millennials have grown up using technology and want efficiency. I do think we need a good balance of technology and customer service.

Feb 04, 2018 11:48 AM
Rainmaker
465,813
Greg Large
ERA Real Solutions - Grove City, OH
A Tradition of Trust

technology by itself cannot produce a better consumer experience.

Feb 04, 2018 09:30 AM
Rainmaker
53,830
Jordan Ayan
The Lifestyle Collection - Scottsdale, AZ
Luxury Market Expert, CLHMS,Million Dollar Guild

I believe the only way a consumer is going to have a better experience, is if the agent delivers it.  I think agents using some of these tools can absolutely deliver a better experience if they use it to their advantage. For example, electronic document signing has led to a better experience, because it has been adopted and used.  I am guessing there may still be some agents that don't use it. 

I recently sold a home through a new home builder who required that all documents be physically signed.  To meet deadlines I had to drive 30 miles to a hospital to get clients signature (he was an OB doctor and had three deliveries during the time frame we needed signatures.  Technology could have made that a better experience was it not for the home builder.

Feb 04, 2018 07:36 AM
Rainmaker
3,480,869
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Jeff Dowler nailed it! Technology is a tool. You have to learn how to use it!

Feb 04, 2018 06:36 AM
Rainmaker
4,798,170
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

The consumer needs to be able to use the technology and be savvy enough to understand what they are seeing.

Feb 04, 2018 05:56 AM
Rainmaker
3,062,378
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Jeff Dowler nailed this one!

Feb 04, 2018 05:14 AM
Rainmaker
1,062,792
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Buyers go direct viewing a home hosted by a robot. Why do we need a buyer agent if the technology already directed you to the homes with seller?

Feb 03, 2018 06:20 PM
Rainmaker
3,985,199
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Really depends on the professionalism of the agent they are using

Feb 03, 2018 05:16 PM