Yes, my clients respect my time... they would be afraid not to!  

I rarely have an issue with that. However, when I do, it's not THEM that need 'handled,' it's ME!

I don't work with people who are not respectful. The ability to say NO is a wonderful thing.

Until this year, never had a customer not respect my time. Sadly, I experienced it this spring with a customer who was quite demanding , and not at all understanding. I was tempted to fire this customer, but bit my tongue as I thought of all the "future " business by the referrals ..
We closed transaction and have parted ways,, I dont miss that customer, and realize when one upsets the apple cart, it affects all the apples..
My other customers were very happy when that deal was done ( even tho I tried not to ever show my angst)

I confess that this is a 'work in progress' for me... 

I have no problem with a serious buyer or seller contacting me. I do have a problem with the endless calls of looky lews, neighbors, dreamers, and vultures that think they can get an answer from me 24/7

I don't handle them, I fire them.  

With a swift kick to the . . . yeah, they do.

Most do.  The few that do not, depending on the degree, may not continue to be my clients. Setting expectations and boundaries up front are helpful - I refer to that with my clients as our rules of engagement. 

I would like to think that they do. However in todays world of instant gratification and self importance it isn't always like that. I find their was a lot more respect in general before the days of cell phone. Just sayin'

Overall they do and when they don't I usually look in the mirror... I don't HAVE TO respond all of the time.  Quite often, they just can't handle reminding themselves to pass something along at a more "reasonable" time (which yes, who is to define that?) and put it on our plate the second it pops into their heads.  What we do at that point is up to us.  Train the trainer, right? 

I am no t sure where to go with this question.  I am typically available for my clients except when I am not.  Does that make sense?

I let them know the 1st time...This seems like a good blog for me..

Paul,

Yes, they do, and we respect theirs.  We do not work with those who do not.  A

When you know they dont respect your time, it is best to be firm.

I had a client who was always late.  I had to tell them that I could only meet them at the office, and in one case,  I let them know I could not show the last  home, since that owner had a strict timeline( due to medical reasons) .  THis was actually true.  Once it affects the time waster, they change, etc. 

Also when they call at inapropriate times, I respond the next time I am available .

Some do and some don't.  I think in any business we have to respect each other's time and effort.  We are building a long term relationship and not just one transaction. 

Yes, my clients respect my time.  The ones who don't are gone.

Yes, but they still test my resolve. That said, meeting #1 I explain how long house tours are and my hours and day off. If there's a problem day one, I refer them to my team members. Although my entire team is Buffini & Company trained, they don't all have the same boundaries I do. I just know a lack of boundaries causes me to be inefficient.

Clients do respect. Agents do not respect.

How do I handle clients before they disrespect me? I know how to say 'NO.'

Being disrespected is a permission given.

Being late is one of my biggest pet peeves... and I am never late for an appointment.  I don't usually have a problem with people being late,  but once in a while there is someone who schedules an appointment to see some properties.  I let them choose the time that works best for them.  I always arrive a few minutes earlier, get the lights on. etc.,  and then I get a text message about 10 minutes after they were supposed to arrive telling me they are running a 10-15 minutes late!!    It is so disrepectful of my time, and it makes us late to see the other properties.  I let them know that being late may cause problems if we have 4-5 homes to see and we run past our appointment time and may not be able to get in to those homes.. If they do it again I let them know I can no longer work with them as I have a schedule to keep and other buyers to help.

In the beginning I dealt with it! Now a days I dictate the time allotment!

If they respect me they will respect my time.

I'm happy to give them my time if the relationship is going to consumate in a sale. If they just have no respect for my time then they are going to have to find another agent to run amuck on. 

On a few occasions, I have dropped clients who had no respect for my time.

What's that...? Clients!? Don't talk to me about Clients! You kidding me! Clients! I just have to deal with family members. 

Jim Mora Playoffs

  Yes.

       It hasn't been a problem in several years.  The last time was a buyer who insisted that I jump the minute she saw a new listing she liked.  "I have to see this house today!"  We are not in a multiple-offer shortage of inventory market; there is no extreme sense of urgency.

     I referred her out.

I can honestly say that this is not an issue that has been a problem for me. I guess I keep the goal in mind and am pretty forgiving.

No; we are at the bottom of the 'Food Chain' After being munched on a few times, we can generally tell quickly the ones we need to pass on to other agents.

They have no choice!

Sometimes it's tough. I remember one seller who thought she could text me when she got home every night for hours on end. I asked her point blank - are you working at 7:30pm? She said no, then I said neither am I & my work hours are 8 to 7. Ask any quesitons you want during that time only.

Most do. I have a talk when they hire me. When im available, how to reach me and when i am not available. Nearly all understand and appreaciate the talk. 

Most of them do. The ones that don't figure out real quick I will not answer a phone after 8:30 pm or before 7am. If I am busy they can wait. My time is valuable and I plan to keep it that way. 

I never had a problem with time..... each agent has full control of his/her time.... the agent is the leader not the client...

I don't give any time to those who don't.

yes...the ones who dont I make my "hours of operation" clear to them by returning phone calls/emails/texts etc. on my time...i dont answer text messages or phone calls at 10:00 at night! (has happened a handful of times)

Sometimes Paul, you have to remind everyone that time is money. And that you run a business. And a business must be profitable.

I really don't have that issue as I'm pretty direct and firm on that. Clients know where they stand.

'NO' is also part of my vocabulary, 'not possible' and 'not available' as well.

I give and engage freely until I sense otherwise

The same way they treat me, Time is our most valuable asset.

Clients respect my time. Other agents and loan officers do not.

I always put the expectations out there when we meet - phone is on 8-8, and 10-7 on Sunday.  If I don't answer, I am with a client, but will return the call as soon as possible.

Firmly and professionally. People waste your time if you allow it. You set the pace and when you see red flags and that this is a time suck, not productive. You neck rein and politely shift gears and be productive.

Paul S. Henderson, REALTOR®,CRS, most of them do.

I still come across time-suckers!

I delegate them or refer them.

Most do respect my time with no problems. We have to set boundaries.

everyone doesn't.  However they make it to client status if they don't.  I work for people I know will respect my time.

They usually do. 

I have to see what others say.  I have one now that only wants to meet in person when he wants to!

Yes

Yes, most of he time. Once in a while they do not. I had one that I started to contact at odd hours like he  did me.  He asked why I was doing that and I told him that was what he was doing to me so I figured it would be ok  to do the same..  he changed his ways and still bought a home through me.

I give them opportunity to ask more Questions until working hours. The more question they ask we connect more with their  loan scenario. 

I clearly set my expectations for them and me right from the beginning.  So far, haven't had to fire anyone yet... nor have I had the issue come up.

My clients always respect my time...

I don't have any that don't.

Eve

It often takes them a couple of tries. When they see that I respect their time things are more easily turned around.

You simply have to control your own time. Limit the time to be spent when the appointment is scheduled.

Some do, some don't.  I let them know that I have a schedule and may have to cut our appointment short to accommodate other clients.  I know some of my clients have a tendency to be late so I'll call them to see what time their gps says they will be at the home.  I'll also let them know that they may miss seeing a home they like should the owner no longer want to show beyond the scheduled time.

You have to set standards from the start and let your clients know you have a set schedule and others who you also work with.  

Depends.