Marte Cliff, Your real estate writer (Marte Cliff Copywriting)

Spam prevention
Rainmaker
1,264,732
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I'm not aware of FF having email capability.  Are you referring to Thunderbird perhaps?  Sometimes I'll get that error but it goes away the next time.  I just hit F5 and it rechecks.

Nov 24, 2018 11:50 AM
Rainmaker
100,396
Dario Ferreira
Attleboro, MA
Internet Marketing

Marte, we need more information.

First, double check if your password has not been changed for that account. Use the hosting provider backend to check.

Do you use Firefox to connect to a web address like webmail.copybymarte.com or mail.copybymarte.com to get your email?

If this is the case, I would contact your hosting provider - Siteground

Do you use a mail program like Windows Live Mail?

If so, I would also contact the hosting provider.

 

Nov 24, 2018 11:35 AM
Rainmaker
1,660,383
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

I rarely use Firefox Marte Cliff but I do use it so I'm eager to see others replys.

Nov 24, 2018 10:59 AM
Ambassador
2,364,310
Fred Griffin, on leave of absence from ActiveRain
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

  A long time ago.  But Thunderbird started having issues, so I stopped using that program.   Only place I can think of is Thunderbird's help page

 

Nov 24, 2018 01:05 PM
Rainmaker
759,147
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Not an expert, but here are some troubleshooting tips. https://support.mozilla.org/en-US/kb/cannot-receive-messages

Nov 24, 2018 01:01 PM
Rainmaker
685,034
Chuck Willman UtahHomes.me
Utah Homes - Alpine, UT
Utah Homes

have you tried to connect via a web browser?

I once had this problem with Thunderbird. I ended up having to download all messages in another application. Then I deleted my Thunderbird and re-installed. This fixed it, but it is an extreme fix.

Nov 24, 2018 12:36 PM
Rainmaker
1,117,233
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Good luck.

Nov 24, 2018 12:35 PM
Rainmaker
1,558,684
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Sounds like your internet connection not getting along with their server. My MLS does not get along with FF so I rarely use it.

Nov 24, 2018 12:13 PM
Rainmaker
4,578,661
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Marte,

I use it because Active Rain does not do well with Safari which is our primary search engine.  It started acting weird, so I switched only from AR.  I don't know why you would be receiving emails from Firefox.  They are not an email exchange,as far as I know!  A

Nov 24, 2018 11:02 AM
Rainmaker
5,510,383
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Good luck. I have never used it.

Nov 24, 2018 09:53 AM
Rainmaker
793,829
Doug Dawes
Keller Williams Realty - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

I had that with my Verizon.net email account recently. (which is serviced by AOL mail) It seems to have corrected itself so I think it was probably Verizon

Nov 25, 2018 06:02 AM
Rainmaker
745,775
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

And I thought you meant the Air Force Demonstration flying unit.

Nov 24, 2018 02:42 PM
Ambassador
4,376,147
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

I used to use this but after a while it became slow and unstable so went back to outlook.

Nov 24, 2018 02:20 PM
Rainmaker
480,228
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

Oh and I thought you meant the Thunderbird vehicle.  My husband had one many years ago.

Hope you get your answer.

Nov 24, 2018 01:15 PM
Rainmaker
3,860,069
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

I'm parked to see what others have to say. I've never used it.

Nov 24, 2018 12:54 PM
Rainmaker
5,124,886
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

beyond my paygrade..... 

Nov 24, 2018 12:37 PM
Rainmaker
3,216,842
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

This is very odd, Marte... but to be honest can't remember the last time I actually used Firefox. Hopefully someone here will have an answer.

Nov 24, 2018 11:55 AM
Rainmaker
3,369,821
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

I am no techie. If the computer is on and reponds fine. If not, I call my IT guy! He gets some good laughs!

Nov 25, 2018 05:03 AM
Rainmaker
1,501,042
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

I stopped using Thunderbird few years ago for the same issue, emails simply did not go through. I used to like it a lot though. 

Nov 24, 2018 10:43 PM
Ambassador
2,897,187
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I was thinking "the air plane thunderbirds" "the car" and then realized I was wrong on both counts.  My AT&T email has done that before.  I just chaulk it up to "they" had a problem and once it's resolved it generally doesn't happen again for some time.

Nov 24, 2018 08:50 PM
Rainmaker
2,827,541
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

It sounds like there was a temporary hiccup at the server level when the emails were being forwarded or downloaded.

Nov 24, 2018 07:54 PM
Ambassador
3,448,218
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

I don't use Thunderbird but, when you said that the connection timed out, that would suggest it may be that your internet connection is slow.

It may be something as simple as you just need to reboot your computer. 

Good luck!

Nov 24, 2018 02:51 PM
Rainmaker
2,486,032
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

I know of thunderbird wine and the car...that's about it

Nov 24, 2018 02:04 PM
Rainmaker
4,432,467
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Good luck.

Nov 24, 2018 11:58 AM
Rainmaker
4,797,872
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Thunderbird has a pretty extensive online community boards that I'm pretty confident can give you assistance.

Nov 25, 2018 06:23 AM
Rainmaker
1,040,855
Dave Martin (703) 585-4687
Fairfax Realty - Fairfax, VA
Making Realty Dreams a Reality #WeWillGetYouHome

No afraid not no help for Thunderbird sorry.

Nov 28, 2018 07:27 PM
Rainmaker
3,983,763
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I would be careful moving forward on that e-mail

Nov 28, 2018 05:38 PM
Rainmaker
4,162,515
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I have no idea about Thunderbird, but hope this doesn't happen again.

Nov 28, 2018 09:18 AM
Rainmaker
2,651,696
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

There are so many knowledgeable people in the Rain, you did the right thing by posing the question.  I would try to contact support at Thunderbird, but you have likely already done that.

Nov 27, 2018 01:43 PM
Rainmaker
714,179
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

I used to own a Thunderbird. Ford. 1957.

I have tasted Thunderbird wine. (Blech!)

I don't have any experience with Thunderbird email.

Nov 25, 2018 06:19 PM
Rainmaker
1,958,460
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

Wondered if you were talking square birds from 1958 to 1960 or the cheap wine at first Marte Cliff .... 

Nov 25, 2018 11:43 AM