Mike Gary, Broker/Owner (Mohler and Gary Realtors)

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Rainmaker
1,412,784
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I've used and sold AHS, Fidelity, and First American over the last few years.  It's like comparing Exxon-Mobil to Shell to Chevron.  They all offer the same basic product (gasoline), they all put stuff in their gas to make it clean your engine or boost performance (Techron, V-Power, etc.), but at the end of the day, you're buying essentially the same product at about the same cost.

What matters is the service.  Will your rep move heaven and earth to fix your client's problems?

Jan 22, 2022 03:12 PM
Rainmaker
551,617
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

I use Home Security of America (HSA) ... have been using them for 27 years and have never had a buyer or seller complain.  Can't say they are the best, because I can't compare to others that might be out there.  But from my experience HSA has my vote!

Jan 22, 2022 11:04 AM
Rainmaker
4,331,138
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I have my own policy with Choice Home Warranty and have been very pleased with them. I also recommend it to my clients. Price is also good.

Jan 22, 2022 12:41 PM
Rainmaker
1,318,409
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Unfortunately they have a degree of "suck" based on experience. I use AHS, but I have had problems with them too - some of their service providers are unprofessional is my complaint.

Jan 22, 2022 12:26 PM
Rainmaker
976,187
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

The home warranty company that we use is based in San Jose, Ca. I do not believe that the can help you in Maryland.

Jan 22, 2022 02:56 PM
Rainmaker
1,021,713
Doug Dawes
Keller Williams Realty Evolution - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

The agencies I have been affiliated with have been promoting American Home Shield. Most of my buyers and sellers opt not to purchase

Jan 23, 2022 09:27 AM
Ambassador
4,417,470
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I used to use Choice but, my clients began complaining about their customer service and the fact that they are covering VERY little during the past 2 years. 

 

So, I (and my clients) have moved on to Cinch. So far, so good!

Jan 22, 2022 06:10 PM
Rainer
290,941
Don Baker
Lane Realty - Eatonton, GA
Lake Sinclair Specialist

AHS is who we use, nothing to compare

Jan 22, 2022 02:21 PM
Ambassador
3,118,762
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

I believe this is a regional thing. My customer service rep is amazing. She goes over and above serving my client's claims. 

Jan 22, 2022 02:21 PM
Rainmaker
2,668,593
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Agreed on the quality approach and not the money-cost

Jan 23, 2022 07:33 AM
Ambassador
2,716,074
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate Brokered by Real - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

I refer one that is based in Utah, Equity Home Warranty. It has been the best by far and I have one on our property. Do some research on what will serve your clients well, Mike. 

Jan 23, 2022 07:27 AM
Rainmaker
923,403
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

I hate them all. LOL
I have had most of them (for my residence and investment properties).

I have fired them all at one time or the other.

I fired one, then took them back, then fired them again! 

I have been in class action suit with one.

Right now, Choice is one of the 2 I have (fired Fidelity 2x and bashed them silly on their FB site, BBB and elsewhere but they want to CHARGE ME to cancel them so the clock ticks. My rep helped fix a problem right before she retired, for which I thank her)
I would die before I would use AHS (the class action suit) or Landmark who charges an arm and leg and their CS people do not listen.

The other one that is decent in terms of service and offers some 13 month and 2 year is CRES. 

Choice overall is the 'one our clients don't complain about' (YET) the most so far.

Jan 23, 2022 06:05 AM
Rainmaker
675,635
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Group Valencia & Aliso Viejo

First American Home Warranty CRES Plan

Jan 22, 2022 04:18 PM
Rainmaker
1,748,248
Lyn Sims
Schaumburg, IL
Real Estate Agent Retired

Amazon now has a home warranty that I have mentioned to buyers but never used.

Jan 22, 2022 03:26 PM
Rainmaker
5,158,165
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Like others have said, at one time or another, they all have issues.  I usually use AHS and recommend to clients, and have had less complaints than others.

Jan 23, 2022 06:54 AM
Rainmaker
1,541,648
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

The answer is short: None. I do not recommend any since i heard too many complains and disappointment. 

 

As I posted in my comment: 

Few of my recent buyers who needed help during their first year got rejections from H.W. for preexisting conditions. Even AHSW states: 

 

'' you’ll get coverage for:

 


Older items, no matter their age

Undetectable pre-existing conditions

Items without maintenance records

Breakdowns caused by lack of maintenance

 

Jan 24, 2022 11:20 AM
Rainmaker
4,411,421
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Ryan Huggins - Thousand Oaks, CA sums it up well. Read the fine print for the differences.

Jan 24, 2022 04:44 AM
Ambassador
4,682,153
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

I suspect this is a regional issue but I have had a number of homeowners with First American who were very satisfied with their service.

Jan 23, 2022 07:31 PM