Being A Resource
By Carol Zingone, Global Realtor in Jax Beach, FL - ABR, CRS, CIPS
(Berkshire Hathaway Home Services Florida Network Realty)
I know we all want "customers for life", but how are we going about cultivating those customers?Direct mail, newsletters, holiday cards, recipes etc are all nice, and provide some value (of differing degrees) to our buyers and sellers.Being a true resource, to me, means encouraging your customers to call you for ANY real estate related need. If they have a question about their insurance, call me, I referred you to the insurance agent, and I will gladly make a call to the agent to help you understand your insurance. Need a landscaper? Call me. Need a handyman? Call me. Need a pet sitter? Call me...You get the gist - this way, anytime they think of any home related item they need help with, I want them to call me first, and I can help them with finding the best service provider.Or as...
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