I wanted to share an absolutely amazing story of team work and motivation. I work with a fantastic team in my Home Savings of America office. We have a small but very successful group of loan originators and an off the charts Operations Manager who works as a processor and underwriting assistant. We often pick up business from large retail banks that are overwhelmed with foreclosures and have underwriting turn times that can be as long as 5 or 8 weeks. In this market, buyers are nervous as it is and agents want to feel confident that they are working with a lender that can work under pressure and close a transaction without have to ask for commitment extensions and P&S extensions. One of the top originators in my office received a call from a frustrated agent that was at the end of h...
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