As we all know, the mortgage industry has had its ups and downs this past year. Each file seems to come with its own set of challenges, however, a positive outlook helps us to find solutions 99.9% of the time! Recently I had an experience that just helped me stay in great spirits day after day! Suddenly within one week the following happened:  A past customer was on vacation, so she had a minute to drop off a box of cookies from the local pastry shop (Van's)- yum yum! Thank you, Melissa and John! Another client, in the middle of her transaction, dropped off a homemade cake! She makes cakes and sells them out of her home for all occasions. Thank you, Josy! It was delicious! You can call her for special orders at 308-7819. Another client sent me an ecard thanking me for all the work we ar... 08/19/2009

It's something about Thursdays lately! I leave my office at 920 Cherry St., get in the car, put the sun roof down, and notice the amazing thing happening! I have seen countless people walking, running, riding their bikes, pushing strollers, and shopping the cool shops in the East Hills Business District. East Hills is a truly "Walkable Community". It's so great to see a city come to life again. I leave here feeling like Grand Rapids is truly becoming a Cool City. 07/17/2009