Glenn's Thoughts...

In college, I played trombone in a jazz band.  The director, Lanny McAlister, would admonish us when we played out of tune.  But it was not because we were out of tune.  It was because we kept playing that way without correcting it. Brass instruments are tuned by moving the tuning slides in or ou...

Lessons come from many places. For years, there was a German mechanic in my city that specialized in repairing imports.  Generally, expensive cars.  I never met the gentlemen but I heard interesting stories about him. One story was particularly interesting to me.  I understand that when car owner...

When meeting with a potential buyers, sellers or even vendors, one of the primary goals is to mutually qualify the arrangement.  It saves us all time and leads to a higher success rate for your work! What do I mean by "mutually qualify?"  Well, so many people are working so hard to sell themselve...

Are you one of those people that regularly salt your food before you taste it?   No matter where the food comes from?  If so, you  prejudge the food and its level of saltiness based on habit or expectations, not fact or confirmation. Despite the old adage "Don't judge a book by it's cover," we al...

In my freshman year of college, Mr. Robinson was my chemistry instructor.  An older gentleman that could have been easily cast in a movie as a caring, wise grandfather.  Mr. Robinson also did something very unique in his classes. He refused to let students take notes while he spoke.  He said, "If...

I find it interesting to observe people that are at the top of their game, in any industry, to see what I can learn for my work.  The best of the best.  In particular, it is interesting to notice their focus and their often unique perspective.  One thing I have consistently observed is the focus ...

Want someone to know the benefits of working with you as an agent, lender or service provider?  "Paint them a picture" of what life would be like with you as a business partner!  (Notice I said partner... not client, employee or vendor.) Now first, you MUST have a great subject (in this case, hop...

You are in the hospitality business. What?  Me? Yes, you.  In fact, it is true for all of us.  You see, if you interact with clients, attorneys, brokers, vendors, employees, bosses or colleagues you are in the hospitality business.  Not just service.  Not just customer service.  Hospitality. Unfo...

We are excited at our office this month about something unique! The March 2010 issue of Good Housekeeping magazine features real estate businesswoman and entrepreneur Doris Phillips, president and founder of our firm, RealSource. The article, "Styled for Success," is for businesswomen and focuses...

Want to be heard by others?  Want to be trusted?  Want to be seen as a person of value, a trusted advisor, a friend, a positive?  Someone people will hire?  Here's how... Spread the love.  Share what you know.  Give away information that can genuinely help others.  Spread the love.  Express genui...