Glenn's Thoughts...

  “We need to make sure.” I heard this comment repeatedly from a prospective home buyer. Yet she didn’t explain how to make sure. Who was responsible? When would others be accountable? What is the time-frame? Even when asked what she meant, she just repeated the comment. What I believe she really...

  Think about buyers, sellers, lenders and even other agents. Most people think that their attitude is based on what the world throws at them or gives them. But I say that is Wrong! It's not what happens to you. Attitude is what you do with what happens to you. Like communication, I believe attit...

  Tell me if you've had this story before.... A couple of years ago I was visiting a client and they were showing me a fabulous new multi-million dollar facility they had built.  It had the latest high-tech equipment and to use it required them to change many of their processes. One of the change...

  So as a society, have we always been so negative and rude? Has technology just exposed behavior once only seen by family and close neighbors? Have the tools of technology given us the emotional insulation to openly reveal our dark thoughts about others? Just look online at Facebook, Twitter, or...

  I have a couple of acquaintances that are always starting the next BIG thing. I bet you do too. It may be a new brokerage, new marketing plan, new career opportunity, new relationship, new diet, new classes, or new exercise plan. Through the course of the year, it is typically all of these acti...

  "They are clearly wrong."  I bet you've heard this more than once from (or about) buyers, sellers, other agents, lenders, and appraisors. In the past few years, this mindset has become the covert, and sometimes overt, message between competing entities of all types. This includes political part...

  Anyone that spends much time working in real estate quickly learns that as a general rule of thumb, people are crappy listeners. Sellers often don't want to hear about realistic pricing, buyers don't want to hear the real truth about their local market, and even other agents can struggle to abs...

What can you do with a “no”? Move on to the next project. Move on to the next deal. Move on to the next research effort. Find out if you made an error (so you don’t repeat it). Find out if you were not communicating clearly (again, so you don’t repeat it). Move on to the next day. Move on to the...

Whether with buyers, sellers, lenders, agents, or even friends and neigbors, we've all heard people (and likely ourselves too), say they need to stop a bad habit. "I'm trying to quit smoking," or "I need to stop eating so much,"or "I need to spend less time on Facebook." Perhaps the bad habit is ...

  I'll say it: People don't care. Well, more accurately, they don't care about all the things you care about. You may find people where you have common interests. However, even then, the level of care you each have for different things will probably vary wildly. I was working with a client recent...