Spam prevention
Rainer
23,743
Eric Valente
Calabasas, CA
Eric

As soon as possible, hopefully at the same day. We are often very limited with time to schedule an inspection or repair a problem, we need someone to help our client fast. 

Jan 20, 2015 03:13 PM
Rainmaker
391,624
Jill Murty, Realtor - Orange County, CA
Sunset Properties, Powered by Movoto - Laguna Niguel, CA

On the same day as the inquiry.  

If the contractor is putting a quote together, I'd say a week is acceptable for a moderate to large job.  Shorter for small to minor jobs.  Whatever the timeframe, tell the client and stick to it.  If that's not possible, let the client know as soon as you know that the quote will be a day or two late.

If the contractor is awarded the job, the response time to the client should be immediate, if possible but no more than two hours.  It is never acceptable for the contractor to go missing or not show up on a work day except by prior arrangement.

Submit a written schedule and stick to it.

Jan 20, 2015 01:34 PM
Rainmaker
3,069,734
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Within 1 business day

May 17, 2017 06:12 AM
Rainmaker
6,434,284
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I expect contractors to tell me when I will hear from them and I expect them to meet their commitments.

Jan 21, 2015 03:37 AM
Rainmaker
1,027,335
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I would say it depends on the expectation set by the contractor.  If he says 2 days, then I expect to hear from him in 2 days without my having to follow up. 

Jan 21, 2015 01:20 AM
Rainmaker
3,633,974
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

IMMEDIATELY!

Jan 20, 2015 11:15 PM
Ambassador
4,516,136
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Tom:

As soon as possible, say within a few hours, but no more than 24 hours. Unless it is someone highly recommended I would move on by that time.

Jeff

Jan 20, 2015 10:55 PM
Rainmaker
926,987
Ron Marshall
Marshall Enterprises - Saint Michael, MN
Birdhouse Builder Extraordinaire

If it isn't the same day, I would likely move on....it means to my mind that they would be too busy to return a call once they had the job!

Jan 20, 2015 10:03 PM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

Sometimes our actions (or inaction) do speak loudly Nina Hollander .

Jan 20, 2015 09:13 PM
Rainmaker
3,963,431
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

24 hours. I get that they may be on a job when I call, but anything over 24 hours tells me they aren't interested.

Jan 20, 2015 08:56 PM
Rainmaker
3,305,169
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

If it is for an emergency fix, i hope right away. For normal business i hope the same day and if i call at night i hope the next morning. The reality is if they dont, i am calling another contractor who will. 

Jan 20, 2015 08:47 PM
Rainmaker
90,443
Debra Peters
Referral Realty - Manorville, NY
NY Real Estate Salesperson

A contractor should return a phone call on the same day, but keep in mind, if they are called in the evening hours, the call may not get returned until the following day.  If the contractor is a sole owner, then it may be the following business day.  I know this because my husband is a contractor and works from 6am - 8 or 9pm, 6-7 days a week.  If he is on a roof or framing a home, it's difficult for him to return a call right away.  Also, depending on where the job site is, there is often no cell phone service.  If the contractor is highly recommended, be patient.  You ultimately get what you pay for.

Jan 20, 2015 08:26 PM
Rainmaker
1,511,429
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

As soon as possible, since I'm calling probably few of my preferred vendors. I agree with Eric, sometimes those inquiries are very time sensitive.

Jan 20, 2015 03:43 PM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

This all sounds like a reasonable answer Jill Murty, Realtor . Thanks for taking the time to comment here.

Jan 20, 2015 01:48 PM
Ambassador
5,271,017
Bob Crane
Woodland Management Service / Woodland Real Estate, EXP - Stevens Point, WI
Forestland Experts! 715-204-9671

Within a few days.

Sep 10, 2019 09:10 PM
Rainer
279,648
Dipti Thakkar
LAER Realty Partners - Andover, MA
On a team with Praful Thakkar

One day?

May 30, 2018 10:18 PM
Rainmaker
629,951
Ajay Pandya
e-Merge Real Estate - Columbus, OH
Realtor Ajay Pandya

Less than 24 hours. If estimate - maybe, a couple of days.

Jan 20, 2018 10:25 PM
Rainmaker
4,799,481
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

24 hours.

Oct 30, 2017 08:12 AM
Ambassador
4,312,628
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366 sooner the better - however, some type of work may require little investigation before we get the quote.

Jan 21, 2015 12:08 PM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

This is a good way to build a trusting relationship Roy Kelley 

Jan 21, 2015 10:54 AM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

I think some good communication would go a long way Susan Haughton 

Jan 21, 2015 10:53 AM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

Yikes! I hope you at least leave a little wiggle room Lawrence "Larry" & Sheila Agranoff. Call 631-805-4400 (c)  

Jan 21, 2015 10:53 AM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

This sounds like a reasonable gameplan Jeff Dowler CRS .

Jan 21, 2015 10:51 AM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

That is one way of looking at it Ron Marshall .

Jan 20, 2015 10:22 PM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

Ultimately it may boil down to that, call another contractor if you can not wait Scott Godzyk .

Jan 20, 2015 09:11 PM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

Thanks for the example of why it may be a while to hear back from your contractor Debra Peters . Sometimes it is best to be patient. 

Jan 20, 2015 09:09 PM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

Maybe those quick replies lead to more inquiries in the future Inna Ivchenko .

Jan 20, 2015 04:15 PM
Rainmaker
1,781,178
Tom Arstingstall, General Contractor, Dry Rot, Water Damage Sacramento, El Dorado County - (916) 765-5366
Dry Rot and Water Damage www.tromlerconstruction.com Mobile - 916-765-5366 - Placerville, CA
General Contractor, Dry Rot and Water Damage

I can understand the importance of getting it ASAP but that definition may mean different things to different people Eric Valente

Jan 20, 2015 03:51 PM