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It sounds like that former employee left on bad terms. It sounds like a slo-burn payback. I agree with Joy Daniels on this one.
Actually I have - I had to go to the employer and stand in front of him and request it personally!
I have not run into this.
Former employee! That says it all.
We have not
Yes I have heard of this and finally the underwriter used something else to prove that employment period.
I have never heard of that before. I would call the owner or have the employee go there
I've dealt with this - you have to empathize w/the HR person and build a little bit of rapport - you may even have to toss your client under the bus a little bit (you can even let your client know you're doing this since it's helping them). Something along the lines of
"look, I know I'm a pain in your butt, and I know (client) was a pain in your butt...believe me, they're a pain in mine too, but you'd be doing me a HUGE favor if you coul dhelp me out with this....if we don't get it today, I have to jump through hoops with my operations staff, and it's going to cause me WAY more headache than it'll cause (client). If you could please help me out, I'd be happy to help you out if you ever need my services, or even some advice involving my expertise"
Script it so you sound like you're on their team, and they can make your day by helping....more often than not, this softens people up & they'll help if they can.
I honestly didn't mean to post this anonymously. This is a little different. It's a mom and pop operation and the "HR" person is the owner's wife. She was unhappy with the borrower, who left giving two weeks notice, because when he left a couple of other employees went with him. The more we follow up the more nasty she gets. We don't even need income verification, just dates of employment. Even busy HR departments at small, large, and medium companies have typically turned it around in 48 hours, it's going on two weeks with this one. The borrower worked closely with her and said, "she's not busy and really doesn't do much all day" When we ask if there is anyone else that can verify she always says, "nope, just me"
Yes ...no entirely uncommon....try locating another person that might be able to assist ,,,try asking borrower to assist in communicating to employer .....budget enough time on your closing ....follow up with employer daily
No. That's a tough situation and not much you can do to help your client.
Sure. Having headed a H.R. department before, I can tell you there are times when you get dozens at a time. This department has a milliion in one things going on with current employees, so ex-employee activity falls to bottom of the pile.
The quickest way to get a response is to have the information noted of what you wanted verified. Ask for them to initial next to each or sign document in agreement that information is accurate.
Meaning, document notes "Verification for Employment of Bob Smith"...address..(show his signature to approve of release of information).
____dates of employment (4/12 - 3/15)
____ position held: A/R representative
_____ salary: $15,000/yr + bonus potential
You can ask them to initial next to each, for verification, then add their name/title at bottom and ask them to sign and date. This alows them to avoid having to draft a letter ,etc..
May help simplify the process! Good luck!