|Mortgage and Lending||
|Richard De La Madrid|
|location_on Camarillo, CA — West Coast Financial Group, Inc.|
|web Richard De La Madrid's (wcfinancialgroup) Blog|
our mission is to create "raving fans" about our company by providing customer service that is "Legendary" not just "satisfactory."
Our true, long term relationship with the client begins with the closing. When we handle every transaction in a manner that creates the highest degree of client satisfaction possible, we have earned their business, as well as all of their referrals. We do this in three macro steps.
1.We analyze the client's current financial situation (where they are now), and, through the interview process, establish their priorities, regarding their financial wishes (where they want to be). We then match their current financial situation & future financial wishes with a mortgage solution that is tailor made to their goals (it gets them on the road to where they want to be) that best aligns with the client's life style.
2. Once the client and WCFG have agreed on the loan program, we strive to expeditiously close the transaction with the least amount of inconvenience.
3. Once the loan closes, our job truly begins. Through consistent application of my database & client retention contact program, We stay in touch with our clients on a regular basis, advising them on how to best help themselves overcome their challenges, adding true value to the relationship. In the long term, we provide the client with a "one stop shop" for all current market trends & professional services referrals.
Our team at WCFG is an elite group of mortgage planners dedicated to providing their customers with the utmost level of service and commitment. We will conduct business with the highest level of integrity and treat all customers with the respect they deserve.
Through the years West Coast Financial Group has teamed up with several legal, taxation, family planning, insurance and investment professionals within our community. Our partners are a valuable source of business, we understand the importance of continuing to build these relationships and are committed to partnering with businesses that demonstrate the highest levels of integrity.
West Coast Financial Group (WCFG) provides mortgage planning solutions for professionals, their clients, individuals and families to assist in accomplishing their goals. Many of our clients are referr