Bob Publicover, Thinking outside the box (Publicover Realty Group, inc)

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Rainmaker
175,464
Spirit Messingham
Tierra Antigua Realty - Tucson, AZ
Third Generation Full-Time Realtor® 520 471-6900

I just had this happen, it was by appointment only, no keysafe.  I called, made the appointment for 2pm on Friday.  The agent called back, said she would have her assistant meet us there.  I planned our entire day of 7 properties around this one to ensure we were there on time.  At 2:14pm, I called the listing agent.   She forgot.  Explained to clients, and we had to go back.   The agent has been busy, guess maybe she needs more assistants?  All I could think was how does this help the seller?  I didnt get mad or say anything to the listing agent, as it would not help the situation or change anyhing.  We were able to show it again, about a week later and buyers are considering writing an offer.

Apr 12, 2015 11:44 PM
Rainmaker
749,357
Rob D. Shepherd
Windermere/lane county - Florence, OR
Principal Broker GRI, SRES

Eat 5 gallons of baked beans and drink a gallon of prune juice and drop by their office for a closed door meeting!

Apr 13, 2015 05:02 AM
Rainmaker
38,609
Holleay Parcker - Spinnaker Realty - Serving Clients From Corolla to Hatteras
SPINNAKER REALTY LLC - Kitty Hawk, NC
With 14 Yrs Experience in Outer Banks Real Estate

It's happened to me recently.  My house was maybe fifth on the list, but the buyers never made it, because they fell in love with the second house they saw and wrote on it. Doesn't excuse the fact that I should have been notified that they weren't coming...

While I feel Jeff Pearl's pain (and actually contemplated his solution for a nanosecond), ultimately, all you can do is apologize to the seller, and after that, when other appointments are made to show the house, inform the buyer's agents that the seller has already had this happen once and is on a short fuse at this point. I ask the other buyer's agents to narrow their appointment window, and I make sure they remember to show up on time by texting them 1/2 hour before the appt. 

Apr 13, 2015 04:25 AM
Ambassador
3,986,518
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

These are the same type of agents that will not return you calls, emails and texts either. I had it happen last week twice and what can you do after the fact? I just keep that agent in mind that they will likely do it again and prepare myself and the seller for it. I think it is a highly unprofessional behavior.

Apr 13, 2015 03:59 AM
Rainmaker
832,218
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Kill em. Actually, I would be calling to get an updated ETA. If they don't answer phone, and don't arrive on time. Cancel, (with sellers approval) and tell seller and pets to return home. It could have been buyers fault, but agent should have called. Or someone could have been in accident on way to showing.

Apr 13, 2015 01:29 AM
Rainer
215,563
Sharon Altier, SFR
Lawton Realty Group, Inc. - Elmhurst, IL
Your Real Estate Partner

I  understand some buyer, while out, may decide to cancel a showing, but the agent must be considerate and call ahead.  No excuse to be rude. 

Apr 13, 2015 06:24 AM
Rainmaker
5,570,688
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

take a contract out on that idiot.....there's not much you can do except file the information and avoid doing business with that idiot in the future....

Apr 13, 2015 06:16 AM
Rainmaker
1,624,372
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Lend Smart Mortgage, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

The no-show agent gets put on the 'Black List'. Perhaps, at the next request, accommodations might not be as easy?

Apr 13, 2015 01:26 AM
Rainmaker
4,799,356
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I live with it.

Sep 24, 2018 05:58 AM
Rainmaker
629,951
Ajay Pandya
e-Merge Real Estate - Columbus, OH
Realtor Ajay Pandya

Too difficult! If my buyers want to preview this home, I must take the appointment in so much advance.

Apr 16, 2018 10:08 PM
Rainmaker
3,069,684
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Call their broker

Sep 12, 2017 05:47 AM
Rainer
26,764
Beatrice Briseno
RE/MAX Unlimited - San Antonio, TX
Beatrice M. Briseno, GRI, CDPE, San Antonio, TX

I have had my buyers fall in love with the second home on their list of 5 or 6 and they do not want to proceed looking at other homes. I call all of the other showings and cancel. I know what it feels like to be waiting for an agent that never calls or shows up!

Apr 14, 2015 07:38 AM
Rainmaker
262,086
Lynn Afton
Greenridge Realty Oakmont - Big Rapids, MI
REALTOR® Near Big Rapids, MI, Mecosta County

Very frustrating when agents do not treat other agents and clients the way they themselves would expect to be treated!

Apr 13, 2015 08:24 AM
Rainmaker
512,774
Dan Tabit
Keller Williams Bellevue - Sammamish, WA

I'd be frustrtated, but realize that the odds of the home selling just went down, not only for my buyer but others who they may have done this to as well. If it was an exceptional property or priced very well, I'd consider one more chance with multiple confirmations. It if was nothing special I'd focus on finding something else.  It's up to the buyer of course, but that would be my recommendation. 

Apr 13, 2015 05:08 AM
Ambassador
947,717
Frank Rubi
Frank Rubi Real Estate, LLC - Metairie, LA
FrankRubiRealEstate.com

Bob I wouldn't be happy. 

Apr 13, 2015 04:47 AM
Rainmaker
860,818
Troy Erickson AZ Realtor (602) 295-6807
Good Company Real Estate - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Bob - I would apologize to my seller client, and then contact the buyers agent to find out what happened. Sometimes I have called a buyers agent in advance to see if they are still coming to a showing appointment, but no shows still happen.

Apr 13, 2015 04:33 AM
Ambassador
1,565,545
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

It's never happened to me I guess I'd apologize and call the other Realtor. I'd be ticked off. 

Apr 12, 2015 10:54 PM
Rainmaker
2,806,095
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

That really is sad.  Maybe to prevent this in future, confirm 1-2 hrs in advance.

Apr 12, 2015 10:31 PM
Rainer
216,275
Bob Publicover
Publicover Realty Group, inc - Stuart, FL
Thinking outside the box

Gita and Annetee,

This happen with me yesterday. The agent made the appointment 24 hours in advance and when I called the agent, she said "we decided not to show the house". I guess one just moves on.

Apr 12, 2015 10:16 PM
Rainmaker
869,401
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Send bill for $250, the 'no show' fee dislosed in the Realtor comments.

They won't pay, but will qualify them to be placed on "the list" for not paying their bills.

Be aware, the agent MUST call me to make the appointment. I remind them TWO time (at initial contact AND day of showing)  to call me if they can not keep the appointment.

Apr 12, 2015 10:13 PM
Rainmaker
4,433,483
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I just apoligize to the seller on behalf of the agnet. I call the agent to find out if tere was an emergency and if there was , I mention it to the seller.

Apr 12, 2015 09:48 PM