RECENT BLOG POSTS
One of my favorite books is The EMyth Revisited by Michael E. Gerber.  The book tells the story of why many small businesses fail and offers suggestions on preventing it.  Much of it has to do with systems or lack thereof.  Systems are what can help you take your business to the next level.  They...
06/13/2007
 Everyone loves to get cards in the mail. Each and every-time I get one, its the first thing I open.  I keep them on my desk for a while as a reminder that someone was thinking of me.  I'm no pack rat or anything, but I do tend to hang on to cards for a while. They come in handy sometimes when I'...
06/07/2007
I confess, I am a workaholic.  I love what I do and don't have a problem sending hours and hours and hours doing it.  Honestly, most of the time it doesn't feel like work.  So taking time to just sit and do nothing is hard for me.  Sure, I cook for the family, clean and all those other domestic t...
06/01/2007
Caution, this may be considered a rant and not a blog.  Viewer discretion is advised.I know that the market is different than it was in recent years.  I get that!  I know that many lenders have closed up shop and financing can be tough.  I get that! I know that seller's aren't realistic about the...
05/31/2007
Today I added to the office manual I have created to include a new service and position within my company.  It took me much of the day, but I can say it was time WELL spent.  It was an investment in both my new employee and my company.   I've created step by step instructions for this department ...
05/27/2007
Knowing who your target client is the key to building any business.  And real estate is no different.  As a Realtor it's critical to realize, especially newbie's, that not everyone buying or selling a home is your target client.  Spreading your marketing dollars too thin and not focusing on the c...
05/26/2007
We are all too familiar with the saying "you only have one chance to make a good first impression".  It's known that a person judges us and makes a decision about us the first few seconds that we meet and we do the same likewise.  While this may not be fair, it is a fact.  We also make up our min...
05/25/2007
Customer Service is something we all talk about, and rightfully so, because of its importance, but what does it really mean?  I believe that it means consistently delivering a quality service or product to each of our customers.  A part of that service has to be good communication.  One of the th...
05/24/2007
Not a typo, work less and get paid more.  How, you say?  By delegating!Here are some tips and ideas on how to have more time for money making activities:•1.                  Hire someone to send out personalized thank you cards, birthday cards and any other card you need on your behalf.  There ar...
05/22/2007
I attended an event not to long ago where the speaker asked the audience what is the opposite of good?  As you can imagine many thoughts initially went through my mind, and the were negative. I thought good was good and bad was the opposite of good.  But I was wrong, she said quite simply that th...
05/21/2007
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Michelle Spalding

Time and Money Saving Solutions for Savvy Realtors
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